NYU Langone Family Medicine Associates - West Babylon

Family Medicine • 1 Provider

580 Sunrise Hwy, West Babylon NY, 11704

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NYU Langone Family Medicine Associates - West Babylon is a medical group practice located in West Babylon, NY that specializes in Family Medicine.

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  • French

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NYU Langone Family Medicine Associates - West Babylon
Provider Reviews
provider
Family Medicine
Reply
I have been a patient since moving here for over 20 years. I love Dr. Corsello and find her the main reason to come. I am willing to tolerate the front office due that she is worth it. The office staff has changed so much and being part of NYU it just got to be a whole different office.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
2 people found this helpful
Helpful
Feb 14, 2020
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provider
Family Medicine
Reply
If you are sick and have been a patient for years, you still cannot get in to see them. They also tell you to go to Urgent Care. One time told me to go to emergency room! It has happened many times. Also happened to 3 other people I know that go to them. Not sure the Dr. is aware what the office is doing but they are ruining this practice!
What went well
No results
What could be improved
No results
6 people found this helpful
Helpful
May 22, 2018
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provider
Family Medicine
Reply
Doctors are great but Office staff are extremely incompetent. They are extremely rude an needs some serious training. They try to push information to you and if you disagree, they hung up on your face. I called the office countless times. Absolute disaster! This isn't the doctor's office that I started going 10 years ago. I doubt that Dr. Mascara know how his staff treats his patients. shame!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
6 people found this helpful
Helpful
Senay in Deer Park, NY – Feb 06, 2018
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provider
Family Medicine
Reply
Excellent outcome for me. Soooo glad I picked this guy out when we moved to Long Island from Maine. Had an issue to be looked at on short notice on a Friday. He fit be in and I was back in action the next day.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
John D in West Banylon my – May 03, 2016
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provider
Family Medicine
Reply
I've seen two PA's in Dr. Muscara's office. Rachel has always been very professional and courteous. Today I saw Peter, who was so condescending and offensive I'm not sure I'll go back again. I went in for a follow up after the flu. I'm diabetic. That's not why I went to my GP. I have an endocrinologist who I'm very happy with. We have my diabetes under good control. Peter confirmed that with me. Then he went on to tell me that I was fat, and if I lost 40 pounds my diabetes would go away.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Jay in Lindenhurst, NY – Feb 16, 2016
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provider
Family Medicine
Reply
I have been a patient for over 20 years. I have never had a bad experience with Dr. Muscara and/or his entire staff including the other doctors in his practice. I have and will continue to refer friends and family looking for a dependable, caring, family doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Michael La Rocco in Brentwood, NY – Jan 21, 2016
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