Bick Wanck MD & Associates

Social Work, Clinical Psychology • 10 Providers

401 Geyser Rd, Saratoga Springs NY, 12866

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Bick Wanck MD & Associates is a medical group practice located in Saratoga Springs, NY that specializes in Social Work and Clinical Psychology.

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Location

Bick Wanck MD & Associates

401 Geyser Rd, Saratoga Springs NY 12866

CallDirections

(518) 583-3035

Reviews

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Bick Wanck MD & Associates
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Provider Reviews
provider
Psychology
Reply
I met with Richard Osborne years ago starting in 1998 and saw him for a number of years when he was at Samaritan Center in Scotia NY. He was helpful, kind, patient, and caring. We communicated my issues in a positive and progressive manner and I honestly feel he had a vested interest in my success as a patient, as an artist, and as a human being. He helped me a great deal with my depression, and complicated life situation- I will always be thankful for his sage advice, good council and positive influence. I am the person I am today in part to the guidance he gave so many years ago. Thank You Richard. -"Raris Avionus" (the Rare Bird)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Greg – Feb 09, 2021
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provider
Counseling
Reply
Amy was amazing with my fiancé and I! We both have trouble communicating, and she taught us some amazing communication tools. Unfortunately, our insurance changed and Bick Wanck & Associates does not accept the new insurance. She was so amazing, and we miss her so much.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Staff wasn't friendly
Helpful
Erin Christine Thompson – Aug 22, 2020
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provider
Psychiatry
Reply
Dr. Tabbert has helped me set goals and be accountable to reach them. He is calm and sympathetic but also provides guidance on how to deal with problems. If you just want to vent, call a friend. If you want help, call Dr. Tabbert!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
April – Jun 03, 2020
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provider
Addiction Psychiatry
Reply
I never had a visit. I wasted 2 weeks trying to communicate with inefficient office staff, who incorrectly informed me about whether they took my insurance. Once that was straightened out, I find out that they do not do family counseling, despite mentioning that as my need about 25 times in phone messages and even on a previous call. They were not listening, not attentive, not interested.
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Dec 31, 2019
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provider
Addiction Psychiatry
Reply
Dr. Wanck is a caring man and excellent psychiatrist. He joins together with his patients to plan treatment rather than dictating to them. He is very encouraging and sees people as more than a list of symptoms.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Feb 23, 2019
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provider
Psychology
Reply
Communication unacceptable. Totally uncooperative with caregiver. Will not allow 2 sets of ears present to manage treatment. Our experience even in the nationally recognized hospitals as well as group practices is that information is missed or not passed on if two people do not hear the history and the recommended treatment.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
Helpful
Saratoga springs – Jun 19, 2017
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provider
Psychiatry
Reply
Although Dr. Tabbert has extensive experience in psyciatric medicine management, he has a difficult time paying attention. For example, I gave him original documents from an urgent care visit and he accidentally gave me the copies while keeping my original medical records. It is important to be mindful while handling PHI and respecting the rights of clients. Tabbert could improve on empathy and actively lisening as he often interupts client and conducts assessments with an apathetic approach.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Albany, NY – Nov 03, 2016
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provider
Psychiatry
Reply
Dr. Tabbert is kind, calm and understanding. Perfect for someone suffering from severe anxiety
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Karen T. in Troy, NY – Jul 16, 2016
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provider
Review for Mary Smith
Clinical Psychology
Reply
Katrina is hilarious and supportive, such a joy to work with. I recommend her all the time!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
MG in Boston, MA – Mar 21, 2016
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provider
Review for Mary Smith
Clinical Psychology
Reply
Best therapist you will ever have the privilege working with. Very skillful and supportive. Let's you set the pace but doesn't let you get complacent.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
AS in Danbury, CT – Jan 19, 2016
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