Gotham Gastroenterology

Gastroenterology • 6 Providers

535 5th Ave Rm 611, New York NY, 10017

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Gotham Gastroenterology is a medical group practice located in New York, NY that specializes in Gastroenterology.

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  • Haitian Creole
  • Spanish

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Location

Gotham Gastroenterology

535 5th Ave Rm 611, New York, NY 10017

Reviews

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Gotham Gastroenterology
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Provider Reviews
provider
Gastroenterology
I was very pleased with my experience with Dr. Glick. In addition to being highly qualified he was also kind , personable and concerned. I would definitely recommend him to anyone.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ellen Weiss – Jun 11, 2021
provider
Gastroenterology
Dr Gustave is very knowledgeable, friendly and helpful. She truly cares about her patients and their well being, and we have received nothing but great care, attention, and respect from her. She takes the time to listen to concerns and truly goes above and beyond in her attention to details. We would definitely recommend her to anyone who values their health. We love her very much and can't thank her enough for the care that she's provided to our mom.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Marie R. A. – Sep 11, 2020
provider
Gastroenterology
I'm so happy my primary care physician recommended dr Valerie Antoine-Gustave as my gastroenterologist. She is such a caring, knowledgeable, thorough doctor, who shows care and concern for her patients. I normally do not like going to the doctor's office. Pass experience, some doctors do not care. This doctor cares! From the moment you enter her office you feel the professionalism. The entire staff, from the front desk as you enter the office, nurses, technicians. The office is clean and modern, and they take this cov-19 very serious. So, if you are looking for an excellent gastroenterologist, look no further, Dr. Valerie Antoine-Gustave is the doctor for you. You will not be disappointed.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Helen McKinnon – Aug 05, 2020
provider
Gastroenterology
Excellent! Dr Gustave is smart and personable! She has a kind and caring manner! Knows her medicine far above the rest.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
judith k – Jul 18, 2020
provider
Gastroenterology
I phoned Dr Gustave’s office after a bleed from my rectum that terrified me. She responded immediately To access the situation and scheduled a follow up appointment by telemedicine for the following day. She provided me with needed information and reassurance. I felt I was in good hands.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Nancy – Jun 30, 2020
provider
Gastroenterology
I have had experience with Gastro doctors in the past. However, once I met Dr. Antoine-Gustave no need to look any further. She is patient, kind with a bedside manner you rarely see with physicians nowadays. I definitely recommend her if your having gastro issues.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Jun 03, 2020
provider
Gastroenterology
Unfortunately I was running a little late to my appointment yesterday. I was unable to leave work on time and the trains weren't running as frequently since it was the middle of the day. I called the office to let them know I was running a little late and they told me there was a 15 minute grace period. I made it there in 16 minutes and the receptionist was just about to give me paperwork until one of the nurses called and told her they would not see me. I informed her that I live upstate and that it will be difficult for me to reschedule especially since I even had to get permission to leave work early. The receptionist was in-fact kind, but the nurse behind the phone call seemed to not care at all. Their response was that "he is with a patient right now and would like to go home." Meanwhile, it wasn't even late in the day--this was all happening around 4:20pm! What doctor refuses to see a patient who was only ONE minute after the grace period? My appointment would have been a quick
4 people found this helpful
Helpful
May 19, 2019
Dear Ms. Garcia, Thank you for your feedback, as...Read More
provider
Gastroenterology
wonderful doc!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
14 people found this helpful
Helpful
Anonymous – May 09, 2019
provider
Gastroenterology
I wanted to like this doctor as much as everyone else, but I don't feel like he did the best job for my problem. He ran some tests and prescribed a couple of medications, only after me probing, and after a week of not feeling any relief whatsoever he told me to wait a month before running other tests and possibility prescribing different medication. My symptoms were really, really bad, which I tried to explain to him. I went to get a second opinion from a different gastroenterologist and after one visit he prescribed what I needed. I usually write positive reviews, and even gave Dr. Glick a good rating prematurely on another website, but after a couple weeks I'm realizing he is not a doctor I would recommend or see again.
6 people found this helpful
Helpful
Apr 24, 2019
provider
Gastroenterology
She is so compassionate and knowledgeable. It's hard to find a good gastroenterologist, and she is GREAT!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
D – Jul 14, 2018
provider
Gastroenterology
I arrived 2 minutes outside of the grace period and was turned away. I had called from the car to let them know about the terrible traffic. They waited until I arrived to let me know they cancelled my appt. I explained that I came into the city from my home an hour and half away just for this appt. I was in tears and asked that I speak with the dr to explain my situation. The receptionist said he was too busy to speak with me.
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Staff wasn't friendly
2 people found this helpful
Helpful
Alyce Gorch in Croton-on-Hudson, NY – Jun 06, 2018
provider
Gastroenterology
Excellent doctor.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
New York, NY – Mar 11, 2018
provider
Gastroenterology
Dr Valerie Antoine Gustave is the best Doctor that I ever came across in my entire lifetime. I went to see her for a right side stomach pain following a bunch false diagnosis by other doctors who were ready to medicate me unnecessary. Once received a consultation from her, she urgently requested numerous exams and got. To the bottom of the issue. Her bedside manners are amazing, office visit, she doesn't rush you out in five minutes, she explained everything entirely and loving. She's awesome
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
9 people found this helpful
Helpful
Weaver Debe in New York, NY – May 08, 2017
provider
Gastroenterology
I had an excellent experience with Dr. Joseph, I saw him in his office for a medical history. He was able to fit me in for a colonoscopy 10 days later. Everything went smoothly. Dr. Joseph is a very considerate doctor, he has a very nice personality. His office staff are awesome.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
M.P. in Bronx, NY – Jan 05, 2017
provider
Gastroenterology
Dr. Antoine-Gustave provides quality and compassionate care! Very thorough and attentive to patient needs and concerns.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Ariane in Brooklyn, NY – Dec 13, 2016
provider
Gastroenterology
Excellent. Office is responsive and Dr. Joseph is very responsive. He listens, is caring, thoughtful, patient, kind, thorough.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Brooklyn, NY – Oct 24, 2016
provider
Gastroenterology
I had an endoscopy earlier this year and have been waiting 2 months for my biopsy results. I finally called the office and asked if my biopsy results ever came back and was told that yes, my results had arrived and that someone would call me back to discuss them. I'm still waiting for that call.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Astoria, NY – Sep 20, 2016
provider
Gastroenterology
Dr Joseph is insightful, empathetic, and a clearly skilled clinician. He takes to heart your unique case and utilizes all possible avenues to achieve an understanding of what's ailing you and what's most likely to help. I know his job must be extremely taxing and stressful, but he makes the effort to appear calm and reassuring in all of our encounters. It's the part of being a physician that can't be taught in a classroom, and something that puts him among best.
What went well
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Sachi D in San Francisco, CA – Aug 03, 2016
provider
Gastroenterology
Dr. Glick is a fantastic gastroenterologist. He's kind, patient, and highly skilled at diagnosing and treating his patients. I highly recommend Dr. Glick to anyone with GI problems that require a physician's expertise.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
24 people found this helpful
Helpful
Adam in New York, NY – May 31, 2016
provider
Gastroenterology
He is kind, caring, and funny - I found it was easy to talk to him about sensitive subjects, and he also happens to really know what he is doing. The best doctors know that the more they listen to their patients, the more answers they'll get. Neal Joseph is one of those doctors. I solved medical problems with him in a matter of weeks, and I was expecting it to be a much longer process. Highly recommended!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Sammy2347 in New york, NY – Apr 26, 2016

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