North Medical Family Physicians

Family Medicine, Physician Assistant (PA) • 15 Providers

5100 W Taft Rd, Liverpool NY, 13088

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North Medical Family Physicians is a medical group practice located in Liverpool, NY that specializes in Family Medicine and Physician Assistant (PA).

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Language services

  • Arabic
  • Russian
  • Vietnamese

Medical Services

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Location

North Medical Family Physicians

5100 W Taft Rd, Liverpool NY 13088

CallDirections

(315) 452-2829

Reviews

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North Medical Family Physicians
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Provider Reviews
provider
Internal Medicine
Reply
I CANNOT BELIEVE HE HAS A LICENSE TO PRACTICE MEDICINE. HE LIED TO ME DID A STRIP SEARCH WITH NO GOWN .HE HAD NO GLOVES OR SINK IN HIS OFFICE. I'VE NEVER SEEN A MORE INCOMPETENT DOCTOR IN MY LIFE.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 people found this helpful
Helpful
Oct 11, 2021
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provider
Family Medicine
Reply
I have been a patient for 20+ years. In my experience, Dr. Dibble is a great primary care physician. Always courteous and attentive but not condescending. I trust him. In post-COVID era, it takes a bit longer get an unscheduled appointment.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
Helpful
AW – Sep 27, 2021
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provider
Family Medicine
Reply
Dr Tong is Discriminating towards Cancer Patients and ALS that has a Medical Marijuana License. Refused to treat me and said he can't write prescriptions for Pain. I didn't go to him for Medicine, I just need a MRI or Cat Scan on my Back.He asked the to leave once i said you are Discriminating towards me.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jean – Nov 10, 2020
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provider
Family Medicine
Reply
I LOVE Dr Tong! He is so kind , caring & thorough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Barb M – Oct 23, 2020
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provider
Family Medicine
Reply
Dr Kolaj has always shown genuine attentiveness to my concerns. She is thorough and makes sure I understands everything. I appreciate being heard. Thank you
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Aug 06, 2020
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provider
Family Medicine
Reply
Short wait in waiting area. Friendly staff. Was there for a follow up and visted with Dr Dibble for 12 -15 minutes. Dr Dibble caring and a good listener. Has referred us to great Drs in specialty areas. Will continue to see him as our family physician.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
1 person found this helpful
Helpful
Jul 16, 2020
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provider
Family Medicine
Reply
Dr. Loomis has a calm demeanor. He has never been excessively late for any of my appointments. He takes the time to ask questions and answers your concerns. Explains test results so you can understand. I feel he makes you feel like your concerns and condition are important to him. He’s a thorough, kind doctor. Highly recommend.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
SJS – Jul 10, 2020
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provider
Family Medicine
Reply
She’s the first doctor in years that has explained everything to me. She listens and gives me answers to my issues. She is very thorough with every visit I would definitely recommend her. Her staff is great too!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
Kathy Saumier – May 29, 2020
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provider
Family Medicine
Reply
I had an issue with the rude and unprofessional behavior of his PA and attempted to make him aware of it. He turned it around on me and accused me of being belligerent when I was nothing of the sort. Very nasty man.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jan 24, 2020
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provider
Family Medicine
Reply
I was a patient of Dr. Dibble in the past. Today, I had an absolutely horrible experience with my current doctor. And I thought back today to Dr. Dibble and that nothing like what I experienced today would have ever happened with Dr. Dibble. He's the best doctor I've ever had out of anywhere I have lived. He listens well, shows compassion, knows his stuff! He always took time to answer my questions, showing a genuine interest.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Jason Signor – Oct 19, 2019
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provider
Family Medicine
Reply
Very poor Dr. Loomis made me wait for over 2 hours in order to have my prescriptions refilled, my appointment was for 8:00 am not seen until 10:24 am and complained I had a bad attitude, my advice to Dr. Loomis be on time I went to another doctor's practice immediately after that unpleasant exchange I would not recommend Dr Loomis to anyone.
What went well
No results
What could be improved
  • Long wait times
1 person found this helpful
Helpful
Robert Koch in CENTRAL SQUARE, NY – Oct 18, 2019
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provider
Family Medicine
Reply
Dr. Loomis was great to work with. He saw me within 10 minutes of my appointment time and did a thorough exam. He took the time to review all of my blood and other test results and asked if had had any concerns. I found him to be very amiable and I highly recommend him to anyone looking for a family doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Syracuse, NY – Jun 15, 2019
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provider
Family Medicine
Reply
Very professional and personable doctor. Staff very polite and competent.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Apr 22, 2019
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provider
Family Medicine
Reply
Outstanding! She left nothing to chance! Her staff complemented her as well. All her referrals were spot on and they too were all tens.
What went well
No results
What could be improved
No results
10 people found this helpful
Helpful
Apr 10, 2019
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provider
Family Medicine
Reply
I had him for 3 visits and so far it's all good
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Apr 10, 2019
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provider
Family Medicine
Reply
He is the most thorough caring dr !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Kim in Hannibal, NY – Jan 06, 2019
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provider
Family Medicine
Reply
An all right physician however his attention to making appointments on time is very poor. I have had three appointments with Dr Loomis and each time he was late. Dr loomis was 70 minutes late with my last appointment. His only defense and his staff, was “this is healthcare and patients should expect Dr. to be late.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
5 people found this helpful
Helpful
John in Liverpool, NY – Apr 30, 2018
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provider
Family Medicine
Reply
Excellent and caring physician. Knowledgeable, conscientious and compassionate. Too few doctors today possess these qualities so I feel very fortunate to have Dr. Tong as my primary care physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 people found this helpful
Helpful
Connie Chiodo – Apr 02, 2018
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provider
Family Medicine
Reply
Her treatment of a patient: how dare you talk to me about your health concerns. Let me listen with my stethoscope and get out. Yes! She is that bad!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 people found this helpful
Helpful
Mar 27, 2018
×Post a ResponseAre you this provider?
provider
Family Medicine
Reply
Dr. Tong has been our family Dr. for 14 years. I recommend him & his staff. In my eyes, no one else can compare. His bedside manner is calming.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 people found this helpful
Helpful
Michelle in Syracuse – Dec 05, 2017
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