EYENAMICS NY

Optometry • 2 Providers

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(716) 296-0588

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EYENAMICS NY is a medical group practice located in Forest Hills, NY that specializes in Optometry.

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Location

EYENAMICS NY

11045 Queens Blvd Ste Aa, Forest Hills NY 11375

CallDirections

(716) 296-0588

Reviews

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EYENAMICS NY
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Provider Reviews
provider
Optometry
Reply
The doctor is very attentive to details, and very knowledgeable. All the exams were done very gently, while explaining every step of the procedure. Beautiful clean clinic, nice stuff. Overall it was a very pleasant experience
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 24, 2021
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provider
Optometry
Reply
The doctor is very nice, humorous and professional
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
Helpful
Nov 11, 2021
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provider
Optometry
Reply
Very thorough, very professional, light and fast with his hands, dedicated.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Samuel – Sep 02, 2021
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provider
Optometry
Reply
My husband and I have been patients of Doctors Robert Rothstein and Kim Staiman Rothstein for decades, and note that theirs was the first doctor's office in the neighborhood to address the needs of distancing and air purifiers as the pandemic began. They employ a cadre of well trained pleasant assistants, and both Doctors Rothstein are up to date on advances in opthalmology and well equipped with the most modern tools of their trade. When necessary, they enlist second opinions of one another for better understandings of some problems. Aside from their exceptional knowledge, the sincere caring and empathy expressed by both doctors for their patients makes them tremendously popular. We highly recommend them.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 27, 2021
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provider
Optometry
Reply
Extremely long waiting time. Never come as a emergency patient referred by another doctor. Literally waited 6 hours and they kept pushing back the my serial number to give priority to others. The staffs are friendly but terrible terrible management in the office. The doctor always running behind on seeing the patient. The office is supposed to be closed at 5pm but even after getting out at 8pm, I have seen others are still waiting to be seen. Another disappointment is that they kept changing my appointment scheduled from in-person to telemedicine and never heard from them again. I highly don't recommend this doctor. People have life they can't be waiting 6 hours for 2 mins conversation with the doctor.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Office environment
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
Helpful
Jul 16, 2021
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provider
Optometry
Reply
Very very very knowledgeable, nice doctor with a very warm and considerate staff... HOWEVER.... - long, long, long wait in the office to see him. If you are not his first appointment of the day, get ready. I've waiting 3 and 4 hours. Feels degrading. I see another review said the person was there 6 hours. I believe it. - he is quick (so many other people waiting). not a lot of explanations. "just trust me" type of attitude. Does good work but doesn't spend time - feel rushed. - it's like a factory in there. People waiting in 4 treatment rooms, as well as the waiting room. He is going from room to room. This leads to a dismissive type of feeling for the patient.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
Helpful
Jun 21, 2021
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provider
Optometry
Reply
Eye exam
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Long wait times
Helpful
Jun 10, 2021
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provider
Optometry
Reply
He was in and out of the room,seeing so many others or on the phone. Spent 6 hrs there and left with no diagnosis,told me to "go home and come back in a month, maybe it will get better." It did not,my eye lid kept immobil, still can not open it! He could've sent to another specialist instead of telling me to go home. Avoid this man, can not be called a doctor!
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
ilsa – Feb 15, 2021
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provider
Optometry
Reply
From the time you walk in the front desk will make things easy. The staff knows their stuff and will handle you with care. Dr. Rothstein leaves nothing to chance in his exam. He will explain his findings and answer all questions in a way you will understand. He will let you know the best way to go forward in your care. The waiting room and offices are kept in way that gives you confidence in the treatment you are about to recieve. On the way out you will know you saw a fine doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joe – Feb 04, 2021
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provider
Optometry
Reply
The doctors are always friendly and patient and welcome. I have been with them for years an one of they staff members Maria who's been with them also has a warming spirit.
What went well
  • Listened & answered questions
What could be improved
No results
Helpful
Benjamlene Cromartie – Aug 24, 2020
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provider
Optometry
Reply
He is very compassionate. He listens with full attention and does not speak over one. He was very patient and articulate when explaining what was going on with not only my glaucoma but unusual painful extreme light sensitivity. His office staff was also as patient and understanding.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lourdes Rosa-Carrasquillo – Jun 29, 2020
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provider
Optometry
Reply
Very caring about her patients.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • Long wait times
Helpful
Jun 27, 2020
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provider
Optometry
Reply
Hard to get an appointment. Especially when it's an emergency. A few weeks for an emergency is outrageous. And trust me I tried working with them. When it's an emergency you should get squeezed in. And forget about the answering service. Why have one if you're not going to return calls? I had to make an appointment for the next day after being sent home from a different hospital because they didn't have an eye specialist on staff.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Mar 08, 2020
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provider
Optometry
Reply
I'm pleased to have Dr. Robert Rothstein as my daughter's ophthalmologist. He is knowledgeable, professional, and most important compassionate and humanitarian with his patients. He's been treating my daughter for few months and he has been on top of her illness, always making sure her glaucoma was controlled/healed. I highly recommend Dr. Rothstein as he is remarkable with the treatments he has provided to my child. His staff is kind and helpful making our visits pleasant.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Paola M in Forest Hills – Jun 26, 2019
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provider
Optometry
Reply
I have been a patient of Dr. Robert Rothstein for 15 years. He has successfully treated my normal tension glaucoma, which is difficult to control. Both Dr. Rothstein and Dr. Staiman are patient, meticulous, and highly skillful. I strongly recommend them both.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
James Griffin – May 10, 2019
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provider
Optometry
Reply
Dr. Rothstein and his wife are great doctors! He took care of my both my mom and my dad. They restore my parents eyesight and for that I am very thankful to both of them! I highly recommended! Tapia Family!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Queens, NY – May 03, 2019
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provider
Optometry
Reply
I had a terrible experience with EYENAMICS NY. The clinic ran like a factory, and I felt I’d made a terrible mistake choosing that clinic. Overall, my experience with Dr. Rothstein at this clinic was terrible, and I would not recommend Dr. Rothstein. Also, I plan to write the details of the situation to my health insurance company.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
13 people found this helpful
Helpful
Fresh Meadows, NY – Jul 04, 2017
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provider
Optometry
Reply
He should be sent back to the med school for him to learn ophthalmology. Even after 2 visits and sitting in front of all his machines, supposedly to test my eye problem, he couldn't come up with the diagnosis or a treatment plan for my diplopia. I even subjected myself to an MRI and an advanced blood work, but he admittedly ignorant in reading the MRI report. I am sure he collected the insurance money through my 2 visits to his clinic and by making me sitting in front of all his machines.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
20 people found this helpful
Helpful
Brooklyn, NY – Jun 01, 2016
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Contact Us

11045 Queens Blvd Ste Aa

Forest Hills, NY 11375

Directions

Make an Appointment

(716) 296-0588