Mercy Comprehensive Care Center

Nursing (Nurse Practitioner), Pediatric Nursing (Nurse Practitioner) • 11 Providers

397 Louisiana St, Buffalo NY, 14204

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Mercy Comprehensive Care Center is a medical group practice located in Buffalo, NY that specializes in Nursing (Nurse Practitioner) and Pediatric Nursing (Nurse Practitioner).

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Location

Reviews

Provider Reviews
provider
Legal Medicine
Reply
As berveved parents we tried to carefully choose our living children's pediatrician, unfortunately we made the wrong choice in Dr. Nicole DeLuca and Tonawanda Pediatrics. At our last appointment a receptionist tried to force a mask on our 1 year old son, when we as his parents who were wearing masks, explained how extremely uncomfortable that made us, we were shown the door and they refused any future infant care for our newborn son and Pediatric care for our 1 year old. Nobody inside that practice should be allowed anywhere near children. No attempt by any Doctor was made to communicate the science behind masking healthy children/babies. Dr Nicole Deluca and Amy Tremblett are not friends to the bereaved parent community and neither is Tonawanda Pediatrics. This message goes to all the parents looking for newborn/infant care please look elsewhere, this is not a safe space for children.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
Oct 11, 2021
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provider
Physician Assistant (PA)
Reply
She is just amazing listens to parents concerns and is so kind to children my son loves her she has been seeing him since he was born and I wouldn't trade her for anyone else
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ashley – Nov 10, 2020
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provider
Nursing (Nurse Practitioner)
Reply
NP Schieppati is hands down the best Dr or nurse I have ever seen. She is smart and caring and thorough. I would highly recommend her to any of my family or friends. I have a hard time talking with Drs and she has the best bedside manner of any Dr or NP I have ever experienced and I have had a ton of them through my life. Western New York is lucky to have her. I just wish the office and the staff were as good as her because she is a diamond in the rough to put it mildly.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Long wait times
Helpful
Buffalo, NY – Aug 14, 2017
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provider
Review for Joan Osswald, NP
Nursing (Nurse Practitioner)
Reply
she is one of the worst people i have ever had to deal with in medicine. she thinks she knows a person's body better than they do. she is very rude, no bedside manner at all. if you are unable to make it for a test she ordered due to a medical emergency, she likes to down grade you by telling you that you are an idiot, you dont care, etc. this women does not deserve to be working with patients at all. honestly, i dont know how she still can hold whatever medical license she does have.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 people found this helpful
Helpful
Crystal Bixby in Buffalo, NY – Jun 01, 2017
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