New Mexico Orthopaedics

Orthopedic Surgery, Hand and Upper Extremity Surgery • 4 Providers

2100 Louisiana Blvd NE Ste 410, Albuquerque NM, 87110

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New Mexico Orthopaedics is a medical group practice located in Albuquerque, NM that specializes in Orthopedic Surgery and Hand and Upper Extremity Surgery.

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Location

New Mexico Orthopaedics

2100 Louisiana Blvd NE Ste 410, Albuquerque, NM 87110

Reviews

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New Mexico Orthopaedics
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Provider Reviews
provider
Pain Medicine
Hands down the best! Upon meeting Dr Averna you realize right away why he's a specialist in back pain and that you are in good hands. He is thorough and confident in his ability and he will answer your questions in a way that makes sense. He understands having gone through multiple back surgeries himself, he knows what its like being on the other side as a patient, his compassion leads the way and his bedside manner is irreproachable. On top of all that, Dr Averna is a really cool guy, I have fun with him and his staff every time I'm in there! This is an easy review to write and I could go on and on. If you are scrolling through these, this is the answer your looking for, YES! Call and make an appt! I send everyone I know who is suffering with back pain, knowing they will thank me. (i just have to say, whoever gave one star is out of their mind and clearly has bigger issues than their back pain)
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Kimberly Ambrose – Sep 06, 2021
provider
Pain Medicine
I had my first visit with Dr. Averna today and based on my experience with him and his staff, I would highly recommend Dr. Averna. He and his staff were professional, respectful, and caring; taking the time to ensure I understood the x-rays and the recommended follow-up care. I've been living with this chronic condition for just over 3 years and Dr. Averna was the first one to actually sit down with me and explain everything and answer my questions without me feeling hurried or ignorant. I appreciate him and his staff.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
4 people found this helpful
Helpful
raChelle – Sep 02, 2021
provider
Pain Medicine
I read all the reviews prior to my visit and was expecting a great experience. Unfortunately, I had the same experience as the other person who rated him a 1 star. He was very rude, arrogant, disrespectful, and incredibly.... unprofessional. He rushed through my scans and when I had questions acted as if I was ignorant and that he didn't have the time or desire to explain anything. I've never encountered a more hostile or unprofessional Dr in my entire life. Like the other 1 star reviewer I left the appointment.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Aug 26, 2021
provider
Pain Medicine
Amazing doctor, very professional, knowledgeable, great bedside manner. I recommend seeing Dr. Averna if you can.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
7 people found this helpful
Helpful
Aug 11, 2021
provider
Pain Medicine
Dr. Averna is awesome! I have herniated lumbar and cervical discs which are causing pinched nerves and after countless chiropractic and PT, I felt out of hope. Finally landed at New Mexico Orthopaedics where Dr. Averna truly investigated the cause and was able to give me a real diagnosis. The tests and procedures are straightforward and he has me on a path to recovery.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Appointment was rushed
7 people found this helpful
Helpful
Max N. – Jul 11, 2021
provider
Pain Medicine
Dr. Averna is very thorough. He listens, explains information in a competent way to promote understanding. When I saw him for lower back pain, he was a great advocate for me to recieve a minimally invasive procedure rather than a major surgery as a first option. I'm incredibly satisfied with his help and would recommend him to anyone.
What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
7 people found this helpful
Helpful
Jun 01, 2021
provider
Pain Medicine
I really appreciate Dr. Averna. He's always professional, respectful, attentive, and thorough. When he was talking to me, I could tell that he really reviewed my health history (records, charts, MRI, etc.). He genuinely cares about his patients and it's clear that he cares about his patients' well-being and care. He takes patients into account and shows compassion in the care he provides. Dr. Averna is an excellent doctor!
What went well
  • Appointment scheduling
  • Office environment
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
8 people found this helpful
Helpful
Jun 01, 2021
provider
Pain Medicine
He is a renown specialist in HDRD. World class. Highly recommend
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
7 people found this helpful
Helpful
Indeego schrotum – May 03, 2021
provider
Pain Medicine
Dr Averna is just a phenomenal human being and an even better doctor. I have never met anyone more compassionate than him
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
7 people found this helpful
Helpful
May 02, 2021
provider
Pain Medicine
Awesome doctor who truly cares
What went well
  • Office environment
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
7 people found this helpful
Helpful
May 02, 2021
provider
Pain Medicine
Oh my gosh he was so nice! very professional. every question got answered really thoroughly. finally I've found an expert that also listens! on top of that he really knows what he is doing. Highly recommend!
What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
May 02, 2021
provider
Pain Medicine
I could not be more pleased and happy with the treatment and expertise of Dr. Averna. He is patient and kind and listens to you. He treats you like family. I have been in pain for several months due to possibly and accident or just age and he has taken steps to help alleviate the pain. I have recommended Dr. Averna to others. I trust his medical decisions and procedures completely. Thank you Dr. Averna.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
Christine – Apr 20, 2021
provider
Orthopedic Surgery
This is evaluation of my visit with Dr. McGee on April 2, 2021, which definitely was a waist of my time and money. I am just wondering about Dr. McGee's lack of ability or willingness to diagnose my knees. He even did not bather to see, touch or check motion of my knees. On all my 10 plus related questions, he like a "broken record" answered each time - I do not know. If one of my students in a undergraduate laboratory demonstrated such abilities, the awarded grade will be definitely F. ( I am a retired University Professor).
What went well
  • Appointment scheduling
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
2 people found this helpful
Helpful
Apr 14, 2021
provider
Orthopedic Surgery
Dr Otero is great. His medical assistant vicki and his receptionists are terrible. Vicki crespin thinks she can make medical decisions for people when she isn't a doctor and will invalidate you like you aren't a person. His receptionists like to hang up on you and tell you their policies and "I don't know what to tell you" when looking for help from this office. I haven't been able to walk in almost 2 months. Then I was told by the supervisor if I see another doctor at nm orthopedics I'd never be dr oteros patient again and he'd never do another surgery on me if I needed it just because I asked to be seen for an injection. Do yourself a favor and look for another office. Dr Otero is going to lose a lot of patients because of the women who.work in his office. The only decent receptionist who.worked their told me I am not the only one with a complaint about vicki crespin and coco the receptionist.
7 people found this helpful
Helpful
Fed up – Apr 08, 2021
provider
Pain Medicine
Dr. Averna is an outstanding doctor who is a credit to his profession & N.M Orthopedics. I have & will continue to trust him to treat members of my family. I have recommended him to my coworkers several times. I can't say this about the many doctors I've seen in 63 years of my life. But will say this Dr. Averna without reservations. M.A.R.
What went well
  • Appointment scheduling
  • Office environment
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
9 people found this helpful
Helpful
Tony A Ramirez – Mar 03, 2021
provider
Pain Medicine
I could not be more pleased with the treatment and expertise of Dr. Averna and his people. I have always been a sceptic of needles and terrified of surgery. In my case, I needed both and the surgery became a real necessity after the seriousness of my condition was exposed. Dr.Averna walked me through this process with speed and expertise. He was caring and concerned about me. He was patient, professional and was not “rushed” when we met. This is very important! I had to go alone and I was scared. Finding out I needed major surgery was scary too. The recovery sounded really scary! When I went to the hospital to be admitted, instead of scared, I felt like I had an entire team of doctors monitoring and focused on my case. 6 weeks after surgery, I know I still do. It all started with Dr. Averna. At my very first appointment, I told him how much pain I was always in, and that I just had gotten used to it. He said, “my job is to get you out of pain.” That is EXACTLY what he is doing. Thanks
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
9 people found this helpful
Helpful
JoAnn – Mar 02, 2021
provider
Pain Medicine
I was having issues with numbness from my upper arm to my fingertips on both sides, mostly on my right side. I didn't really have much pain but numbness is just not something to mess with. Dr. Averna gave me an injection in my neck that alleviated the problem by 90% or more.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
11 people found this helpful
Helpful
Larry Gallegos – Feb 19, 2021
provider
Pain Medicine
Dr. Averna practices medicine the way one wishes all providers would. First and foremost, he listens attentively, which results in care and health recommendations best suited to his patient's condition and concerns. I know this to be uniformly true, not only because of my personal experience but also because I have friends who likewise have benefitted from his medical approach and expertise. I especially appreciate Dr. Averna's belief in using the least medical intervention to achieve the best possible results. To this end, he doesn't hesitate to consult with colleagues when appropriate. Too, he cares enough about his patients to follow through right away - so much so that he actually called me the evening following my appointment with him in order to bring me up to date immediately regarding a consultation he had with another doctor. I have complete confidence in Dr. Averna, and I recommend him without reservation.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
11 people found this helpful
Helpful
Marilyn Thurlo – Feb 17, 2021
provider
Pain Medicine
On Feb. 5, 2021, Dr. Averna completed a spinal injection in my lower back. It has been one week and I feel better than I have in many years! He explained the procedure in detail and told me that it would take approximately 2 weeks for the steroid to take full effect.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
11 people found this helpful
Helpful
Jeffrey Kokos – Feb 13, 2021
provider
Orthopedic Surgery
It has been almost five years since Dr. McGee did a partial replacement on my left knee. I have forgotten it's there. After about six months I was back to shopping, golfing, etc. Many thanks, Dr. McGee, for giving me back my good quality of life.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Don Soards – Jan 29, 2021

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