Hackensack Meridian Medical Group - Faculty

Internal Medicine • 7 Providers

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Hackensack Meridian Medical Group - Faculty is a medical group practice located in Neptune, NJ that specializes in Internal Medicine.

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Language services

  • German

Medical Services

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Location

Medical Group HOPE Tower

19 Davis Ave Fl 6, Neptune NJ 07753

CallDirections

(732) 897-3990

Reviews

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Hackensack Meridian Medical Group - Faculty
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Provider Reviews
provider
Internal Medicine
Reply
Kind, listens, smart, compassionate and medically astute.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Jody calendar – Nov 24, 2021
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provider
Internal Medicine
Reply
Dr. Is patient, pleasant and caring.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Barb mantore – Jan 19, 2021
Response on behalf of :
Thank you for your 5-star rating, Barb!
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provider
Internal Medicine
Reply
Dr. Kaunzinger is an excellent doctor. He takes time to listen and never rushes you on your appointment. The reason I am giving him a 1 star rating is because of the office staff. Before the practice moved to Hope Tower there was never a problem with the office staff. Since they moved and now there is a completely new staff they never relay any messages to him that you need him to call back. Recenty I have had blood work done and unfortunately I missed two of his calls but I replied to both by leaving a voice mail message to call me back. I never go another call back. I waited a week and then called again, leaving a message in the morning and then a 2nd message in the afternoon and again I did not receive a call back. This is the worst office staff that I have ever had the "pleasure" of dealing with. They are horrible. I guess that the name "Hope Tower" means that when you call and request a call back from your doctor you can only "Hope" that he will get the message and call.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
1 person found this helpful
Helpful
Nov 24, 2020
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provider
Internal Medicine
Reply
Doesn’t return calls about medical concerns.
What went well
No results
What could be improved
No results
Helpful
Nov 05, 2020
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provider
Internal Medicine
Reply
havent seen him yet, but his receptionist doesnt know anything about the Dr or what he treats. I asked if the Dr treat Parkinsons and she stated "well the Dr is an internist and, well, like, I think so". That was a complete waiste of time talking to her.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Aug 19, 2020
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provider
Internal Medicine
Reply
Great doctor! Really listens and offers explanations in a reassuring and easily understandable way without being condescending. He is personable and funny and never rushes appointments.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Joanna in NJ – Apr 17, 2019
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provider
Internal Medicine
Reply
He's been my primary for about 6 years since I went on Medicare, and he's always been good. I see him twice a year for a physical exam and he's thorough and explains everything clearly. Now that he's in his new office in Hackensack Meridian Tower, everything is ultra-modern and the staff is courteous and efficient. His computer is tied into all my other Hackensack Meridian physicians, so when they all have complete access to 100-percent of my exams, tests, etc. It is a very good system.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Frank in Ocean Grove, NJ – Mar 16, 2019
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provider
Internal Medicine
Reply
Very knowledgeable and thorough, spends all the time needed. When he's had questions during an appointment, he's called other doctors while I'm there to get answers immediately. The only thing I can think that might be less than ideal for some people is that he can talk very quickly and multi-tasks (listens to you and asks questions while typing in information and looking at records). But he really seems able to do that and thoroughly listen and concentrate.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 people found this helpful
Helpful
Brick, NJ – Mar 14, 2016
Thanks for the positive post. We all wish we...Read More
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Frequently Asked Questions

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Contact Us

19 Davis Ave Fl 6

Neptune, NJ 07753

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