Windsor Dermatology

On October 28, my wife went for a check-up office visit appointment at this practice. As she always does when making appointments, she expressly asked the office staff if their services were covered by insurance. The finance staffer lied to her by telling her that they were. It turns out that this practice operates as a Tier 2 practice not covered by our insurance. As a result, they sent us an exorbitant $157 bill on December 1. There is no way we should be responsible for this, because the practice deliberately deceived us about our insurance status. My wife would never have made this appointment or kept it if they had told the truth. It defies all logic and reason to claim otherwise, but this practice is still doing so.