Union Family Practice

Family Medicine • 5 Providers

1106 Reynolds St Ste 100, Monroe NC, 28112

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Union Family Practice is a medical group practice located in Monroe, NC that specializes in Family Medicine.

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  • Have an onsite pharmacy?

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  • Offer virtual visits or other telehealth services?

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  • Physically located within a hospital?

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Location

Union Family Practice

1106 Reynolds St Ste 100, Monroe NC 28112

CallDirections

(704) 289-5443

Reviews

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Union Family Practice
Provider Reviews
provider
Family Medicine
Reply
The doctor used to be good, but he works at a horrible practice! Automated phone system tells you to go onto your my atrium account to request refills since "they are SO swamped due to Covid". So, I do so and they DO NOT refill all of my father's prescriptions; more specifically ALL of the Narcotics are conveniently left out and ARE NOT filled more often than not!! He has had to go for six, sometimes up-to ten FULL Days without his very important, lifesaving medications in the past as well! I can NEVER get anybody on the phone to discuss this matter, and the phone system no longer supports call backs when they are available, or that feature is possibly "broken" and they do not want to bother with fixing it. Sometimes you get an automated error message that keeps repeating: the office is not able to answer due to complications with our system. This doctor has became a real problem over the past year so we will be be going to Novant; which will be an inconvenience, but so worth our time!
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Lisa Sexton – Jan 26, 2021
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provider
Family Medicine
Reply
She's wonderful. Excellent physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 03, 2020
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provider
Family Medicine
Reply
Dr. Johnson is the perfect physician for elderly patients. She is patient and listens carefully. I am extremely happy to have my mother in her care.
What went well
No results
What could be improved
No results
Helpful
May 30, 2019
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provider
Family Medicine
Reply
Dr. Vieau is an exceptional physician. He is thorough, takes the time to talk to or respond to any questions or concerns promptly. His staff is friendly, caring and professional. This Family practice provides the care that we need and goes above and beyond the expectation.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Mar 18, 2019
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provider
Family Medicine
Reply
Dr. Vick has been my primary doctor for many years. He always is patient, understanding, and informed about all ailments. He and his staff are professional and efficient. I plan to be his patient for as long as he is practicing medicine...which is hopefully for many more years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mooresville, NC – Nov 01, 2018
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provider
Family Medicine
Reply
Dr. Lester listens carefully to your concerns, and explains what the problem is. I trust the decisions he makes. I would definitely recommend him to others.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Judy Hutcherson in Monroe, NC – Aug 04, 2017
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provider
Family Medicine
Reply
Dr. Johnson is a very sweet and well educated human being. I love her because she is a great doctor and she talks to you so you can understand medical issues. She takes time to listen to all your concerns and issues and will address all of them. She's not the type of doctor that guesses at diagnosis. If it is out of her specialty (practice) she refers you to the right specialist. I love her and she is so sweet and I have referred my mother to her and she loves her as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Deidre in Charlotte, NC – Jun 13, 2016
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provider
Family Medicine
Reply
She is such a great doctor! She's caring, she listens, and makes you feel like you're her only patient. She doesn't just treat the symptoms she treats the problem and the patient as a whole. LOVE HER!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Indian Trail – Jan 18, 2016
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