Oak Street Health Durham

Internal Medicine, Internal Medicine (Nurse Practitioner) • 5 Providers

Telehealth services available


Oak Street Health Durham is a medical group practice located in Durham, NC that specializes in Internal Medicine and Internal Medicine (Nurse Practitioner).

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Location

Oak Street Health Durham

1000 N Miami Blvd Ste 121, Durham NC 27703

CallDirections

(877) 572-6414

Reviews

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Provider Reviews
provider
Internal Medicine
Reply
Dr Plonk is one of the best physicians I have ever had. His willingness to listen and ability to explain options and procedures always put me at ease. I always felt he had my - and my children’s - best interest at heart.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 03, 2021
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provider
Internal Medicine
Reply
I seen Dr. Miller for a few years and then one day I got a phone call from a new stuff. Saying they could not see me no more .At one of the worst times in my life they let me down. It still affects my health today. They say to let your doctor know about personal things in your life. I will not make that mistake again. So honestly is not the best policy.
What went well
No results
What could be improved
No results
Helpful
Jo Powell – May 03, 2021
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provider
Internal Medicine
Reply
No follow up. Unwilling to assist my family during a crisis.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
Helpful
Jan 05, 2021
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provider
Internal Medicine
Reply
In what the shape of today’s medical world is in, I guarantee there is no other family physician out there, especially in the mountains, that: #1) sits and listens to you, getting to know you from head to toe in his observations-as well from gleaning from my input as to what my body is telling me; #2) Educationally explains to you not only verbally but also visually your condition as to what’s going on and why; #3) Gets a jump on preventative treatment for your symptoms versus just writing a prescription sending you out the door; #4) you best believe the wait times are rough for such a high quality physician; but the trade off for long wait times is receiving caring, compassionate hands on care, where you leave feeling you were the most important patient to him that day. In todays world, the wait is well worth it. The additional bonus is his Ace of a Medical Assistant Michelle, together you will not go wrong to get to your heart of the matter-you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Elizabeth Charbonneau – Aug 12, 2020
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provider
Internal Medicine
Reply
Finding a good Dr is a hard thing. I am a disabled combat veteran who was a combat medic. I have dealt with many doctors professionally and within my treatment. Never have I had such a caring Doctor before. One willing to spend an hour with you making sure you get what you need. He listens to you and works with you to get the care you need. He follows up with you as well to ensure you are getting the proper care. His immediate staff has changed throughout the years. But has been stable for the past year. They are pleasant, professional, caring and work with you as best as possible. You would be hard pressed to find a better Primary Care Doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Doc Fry – Mar 28, 2020
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provider
Internal Medicine
Reply
Dr Miller is a great doctor. He leaves no stone un-turned. He truly cares about his patients and their well being.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 person found this helpful
Helpful
Connie Whitaker – Sep 04, 2019
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provider
Internal Medicine
Reply
I entrusted my health care to his practice and after a clerical oversight at his office I was intentionally mistreated by Dr Miller and his team and my personal health was put at risk. I would absolutely never recommend this office or anyone on his team. Shame on them!!!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Susan Shelmire in Blue Ridge – Jul 20, 2019
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provider
Internal Medicine
Reply
Dr Miller is the best doctor I have ever been to. He is smart, kind, takes his time with me and is a superlative diagnostician. I trust him completly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Blue Ridge, GA – Nov 01, 2017
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provider
Internal Medicine
Reply
GREAT experience............VERY attentive and interested..........would definitely recommend him to a friend or family member.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Morganton, GA – Apr 07, 2017
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provider
Internal Medicine
Reply
I had an appointment with Dr. Miller for Nov'16. At the last minute it was cancelled & rescheduled to 1/25/2017. I got reminders to be there and I showed up almost 15 minutes early. I waited and waited. Finally the practice manager came out and told me that he would not see me because he would not see transferring patients. Well, maybe it is true, but still bad timing. All in all the appointment would be about four months from the original schedule. Totally Unprofessional!!!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 people found this helpful
Helpful
Darlene F. in Epworth, GA – Jan 26, 2017
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provider
Internal Medicine
Reply
He did not recognize my wife had had a heart attack and pneumonia. He said she had a UTI without doing a culture to see which antibiotic would be best. And that would have told him she DID NOT have a UTI. He gave her a shot of antibiotic and prescribed an antibiotic for her to take. I knew he was wrong in what he was doing. I took her to the ER. They did test and found she had a heart attack and pneumonia. The test for UTI was negative.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Rob in Blue Ridge, GA – Dec 21, 2016
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provider
Internal Medicine
Reply
I find Dr. Miller to be a capable physician. However, trying to schedule an appointment to see Dr. Miller is almost impossible. Unfortunately, I am forced to find another provider as it takes more than 4 weeks before an available appointment can be scheduled. If, you need to have a provider that is more readily available. You will need to look elsewhere.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Long wait times
4 people found this helpful
Helpful
Travis Earls in Blue Ridge, GA – Sep 20, 2016
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provider
Internal Medicine
Reply
very good
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Johnny in Blue Ridge, GA – May 05, 2016
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provider
Internal Medicine
Reply
Very thorough and listens to your concerns
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Blue Ridge, GA – Feb 24, 2016
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Frequently Asked Questions

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Contact Us

1000 N Miami Blvd Ste 121

Durham, NC 27703

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