Novant Health Presbyterian Internal Medicine

Internal Medicine • 5 Providers

1918 Randolph Rd Ste 350, Charlotte NC, 28207

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Novant Health Presbyterian Internal Medicine is a medical group practice located in Charlotte, NC that specializes in Internal Medicine.

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Location

Novant Health Presbyterian Internal Medicine

1918 Randolph Rd Ste 350, Charlotte NC 28207

CallDirections

(704) 384-1750

Reviews

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Novant Health Presbyterian Internal Medicine
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Provider Reviews
provider
Internal Medicine
Reply
Unable to make appointment. No one answer phone. On hold for 35 minutes!
What went well
No results
What could be improved
  • Difficult to schedule appointment
Helpful
Peggy – Sep 23, 2021
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provider
Internal Medicine
Reply
I'm sad to write this review as I genuinely like Dr. Segueni and he's been a good doctor over several years, but the Novant office billing system is horrendous to deal with and I'll be changing doctor's offices. They botched the diagnosis codes for a treatment in late May and the office has been completely unresponsiveness both to me, my insurance company, as well as central Novant billing contact (all of whom have made multiple efforts to contact them over the last 8 weeks). I find this totally unacceptable not be able to reach my own doctor's office or get a call back for over a month, so would advise anyone reading this go at their own risk and hope they get all the billing done properly on their first try, as there's basically no way to correct a mistake.
What went well
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Jul 20, 2021
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provider
Internal Medicine
Reply
Dr Hamid listens well. I’ve had significant health problems and only go to a doctor out of necessity. Dr Hamid has helped with advice and with references to specialists as needed. She’s doing what I need, listening and pushing me toward better decisions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 17, 2020
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provider
Internal Medicine
Reply
Dr. Moore is a caring and thorough provider. She listens to what you have to say without interrupting or judgement. I have enjoyed her being my primary care provider for over 25 years. She is a valuable phyisian to Novant. I appreciate her being there for me in a dark time in my life. I would highly recommended her to my family and friends. I salute you and thank you, Dr. Elizabeth Moore. I would
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
CHERYL LEWIS – May 13, 2020
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provider
Internal Medicine
Reply
Very good dr
What went well
No results
What could be improved
No results
Helpful
Aug 21, 2019
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provider
Internal Medicine
Reply
wait time was 47 min :( But once I saw him, was very good
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Kristian J in Charlotte, NC – May 31, 2019
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provider
Internal Medicine
Reply
I have been seeing her for about 12 years. Awesome, caring Dr who goes the extra mile for all her patients
What went well
No results
What could be improved
No results
Helpful
May 21, 2019
Thank you for the kind words! - Novant Health...Read More
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provider
Internal Medicine
Reply
I have always highly recommended Dr. Segueni at Novant I have been his patient for 4 years and he has always given me the best referrals. He and his assistent are very professional.
What went well
No results
What could be improved
No results
Helpful
Apr 30, 2019
That's so great to hear, thank you so much for...Read More
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provider
Internal Medicine
Reply
I saw Dr. Hamid today and, as usual, she was friendly, professional and knowledgeable about my health....I have never had anything but a good outcome with this doctor
What went well
No results
What could be improved
No results
Helpful
Mar 20, 2019
That's so wonderful to hear - thanks so much for...Read More
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provider
Internal Medicine
Reply
I will not recommend this doctor to anyone much less my friends and family. My first time office visit was a nightmare. My annual physical lasted 2 1/2 hrs bc they forgot that I was in the exam room. My impression of this practice is that no one there has any compassion, and respect for their pts, and that their heart is just not into their jobs. So sad.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 people found this helpful
Helpful
Sep 20, 2018
We're sorry to hear about your experience, and...Read More
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provider
Internal Medicine
Reply
She has been my Physician for almost 5 years. I hope I never move because it would be an expensive visit - I just have to fly to Charlotte from where ever I am in the US. A friend recommended her and Dr. Swaim is everything my friend told me. Please go and see her if you want a really good Primary Care Physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Charlotte, NC – Jul 26, 2018
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provider
Internal Medicine
Reply
A wonderful doctor with the professional, conscientious mentality to care for her patients. Her willingness to pay attention to details along with her listening skill. The most important quality of her characteristics is her positive attitude towards her patients & life in general. Highly recommended to have her as your life long physician to take care of your life long health to live a healthy exciting life.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Cha N. in Charlotte, NC – Jun 28, 2018
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provider
Internal Medicine
Reply
Did not diagnose my issue but had no issues herself in subjecting me to what ended up being an exorbitantly high-charged procedure, without explaining there would be any charge.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 people found this helpful
Helpful
Charlotte, NC – Dec 12, 2017
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provider
Internal Medicine
Reply
New to the area and needed a doctor for an embarrassing issue that holds some social stigma as well. Dr. Segueni not only handled everything professionally and respectfully, he also had a good sense of humor and general wholesome and relaxing attitude. It was obvious that Dr. Segueni has a passion for medicine and cares about the patients well-being and future. Overall a very positive experience and I would highly recommend Dr. Segueni. Look forward to working with him in the future.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Charlotte, NC – Oct 07, 2017
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provider
Internal Medicine
Reply
I had a great experience with Dr. Moore. She took the time to listen and seemed to genuinely care. She is helping me to get answers to questions I've had for a long time but have been hesitant to seek help for. She is knowledgeable about many topics - I asked questions about several different concerns and she was able to answer all of them and explain her answers to me so that I would understand.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Charlotte, NC – Sep 19, 2017
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provider
Internal Medicine
Reply
Wonderful Doctor. Very attentive, knowledgeable and empathetic. Practice exhibits a very caring and efficient operating model! I highly recommend Dr. Moore and Novant Health.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Ron Hamilton in charlotte, nc – Mar 31, 2017
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provider
Internal Medicine
Reply
Dr. Hamid is very thorough and takes great care of her patients. Love her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Lizzy in Charlotte, NC – Sep 12, 2016
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provider
Internal Medicine
Reply
I hate that I found her just as my life took a turn and I moved away. Dr. Hamid is frank, and cares about the whole person. She is the best doctor I've had in my adult life.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
4 people found this helpful
Helpful
Loris in Southborough, MA – Aug 04, 2016
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provider
Internal Medicine
Reply
Dr. Hamid took the time to explain my condition and answered all my questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Enrique in Concord, NC – Jul 13, 2016
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provider
Internal Medicine
Reply
Dr. Swaim is very attentive and so open to hearing issue of concern. She has shown extreme concern for when when I suffered with a back issue which I found out later was a bulging disk. Dr. Swaim walked through all of my concerns and addressed each issue one at a time she is highly recommended and appreciated. I travel 2 hrs to see her and it is well worth the traffic.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Pierre in CHARLOTTE, NC – Feb 09, 2016
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