Cary Endocrine & Diabetes Center

Endocrinology, Diabetes & Metabolism, Internal Medicine • 4 Providers

100 Parkway Office Ct Ste 112, Cary NC, 27518

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Cary Endocrine & Diabetes Center is a medical group practice located in Cary, NC that specializes in Endocrinology, Diabetes & Metabolism and Internal Medicine.

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Language services

  • Korean

Medical Services

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Location

Cary Endocrine & Diabetes Center

100 Parkway Office Ct Ste 112, Cary, NC 27518

Reviews

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Cary Endocrine & Diabetes Center
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Provider Reviews
provider
Nursing (Nurse Practitioner)
She was very condescending to me and had an attitude of “I’m the expert” so you should not question my treatment plan or ask to explore options. Doubt I will return for follow up appointment.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Jun 27, 2021
provider
Internal Medicine
I have been a patient with Dr. Yoo for a number of years and have received excellent support and care. My overall health has been so much better under her care! I have recommended her to other family members who share the same sentiment.
Helpful
D. Kelly – Mar 08, 2021
provider
Review for Susan Hyde, PA-C
Physician Assistant (PA)
She was rude and condescending and the least empathetic provider I have ever seen in my life. I came for an appointment for a condition I have been diagnosed with for years and she did not know anything about the medications or condition yet acted like I was uneducated. She also could not explain her treatment decisions. Also the office pushed me to see her rather than a doctor which they only have one. It seems like the other providers just do their own thing rather than have a collaboration with a trained physician so I would recommend going somewhere with more providers.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Nov 27, 2020
provider
Review for Susan Hyde, PA-C
Physician Assistant (PA)
Condescending and not empathetic at all. Also might have to do with race, she came in and assumed I was uneducated and spoke very rudely.
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Nov 26, 2020
provider
Internal Medicine
I have been seeing Dr. Sung-Eun Yoo for over 2 years now for Thyroid problems. Most recently she diagnosed me with Hashimoto's disease. She prescribed .075 mg of Levothyroxine and I have been taking it since October 2019. I started having stomach cramps and diarrhea. I contacted her office and three days later no one has called me back. I did speak with her office staff who were very nice and told me that they sent the information to her concerning my issue but she had not responded. I was told that she has many patients. I talked with her nurse and was told he could not do anything, and that I had to talk to her. I went to see my primary care doctor and he told me that Dr. Yoo should have rechecked my blood within one month of my taking the increased dosage of Levothyroxine. I am really concerned about my health and feel like she let me down as I entrusted my care to her.
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Dec 07, 2019
provider
Internal Medicine
I have been seeing Dr. Yoo for 2 years now. When she originally diagnosed me with Hashimoto's, she eased my worries by telling me that she would work with me to find the root cause & treat my symptoms holistically once we got my levels under control. Fast forward two years, and I am still dealing with extreme fatigue, weight gain, hair loss etc. All she has done is increase my Synthroid dosage when my levels are low, and when my levels aren't low but I still have symptoms, she completely ignores my concerns. When she changes my dosage, she still schedules my follow-up blood work 6 months out which is grounds for malpractice! Any change in medication should have a 6-8 week follow-up. In one example, my levels swung to the hyper-side and I had a RHR over 100 for a week. I tried to contact her office and left multiple voicemails, but no one returned my call, so I had to go to urgent care who had me get off my medication IMMEDIATELY due to the risk of HEART FAILURE.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Aug 27, 2019
provider
Internal Medicine
I have been seeing Dr. Yoo for several years after trying others. She is highly intelligent, knowledgeable, pleasant, and explains everything to the patients' understanding. She is persistent at getting patients to the best possible level of health. I am puzzled by a couple of reviews since I saw Dr. Yoo a minimum of 4 times a year and have never been asked to change an appointment or had a problem changing one myself. I was also late once and had no problem. Was the issue chronic lateness?
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
7 people found this helpful
Helpful
Gail in Raleigh, NC – Aug 21, 2018
provider
Internal Medicine
Staff is very accommodating. I was running late to my last appointment due to traffic accident. Staff was accomdating and had no problems being worked in on the day of my appointment. Dr. Yoo has always provided top of the notch care.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Katie in Sanford, NC – May 05, 2018
provider
Internal Medicine
Dr. Sung-Eun Yoo is pleasant, friendly, and knowlegable in her field. I am glad I went to visit her as I really think I will now get the help I have needed for a few years now, but never got with other doctors. Thank you Dr Sung-Eun Yoo.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
C. Bishop in Raleigh, NC – Apr 03, 2018
provider
Internal Medicine
I've been a patient of Dr. Yoo for 4 years. The office repeatedly calls me the day before or day of my appointment and asks me to reschedule which I try to be as accommodating as my work schedule allows. Today I called to reschedule an appointment for next week and was told I would be dropped as a patient if I had to reschedule. I will be finding a new doctor that has a staff capable of properly scheduling appts and respecting that they are not the only ones who should be allowed to reschedule.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
21 people found this helpful
Helpful
Morrisville, NC – Apr 11, 2017
provider
Internal Medicine
I have been a patient of Dr. Yoo for over 10 years for Addison's Disease. In that time, her practice has grown significantly, a testimony to her caring approach, kind personality, and expertise in endocrinology. Her staff at her new location is caring, attentive, professional and courteous. Dr. Yoo is always pleasant and professional, yet gives you her full attention during your appointment--never rushed. I highly recommend her for anyone looking for an outstanding endocrinologist.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
9 people found this helpful
Helpful
NC – Mar 01, 2017
provider
Internal Medicine
I had been a patient at Dr. Yoo's office for about a year and I never really had a problem until last week. I called the office to advise that I was on may for my appointment, but running a few minute behind, the girl that answered told me I would have to reschedule and there would be a $50 fee for me not showing. Apparently this is their office policy, but when I tried to explain that I had never been late before and I wasn't trying to miss my appointment, the girl was very disrespectful.
What went well
  • Wait times
What could be improved
  • Staff wasn't friendly
36 people found this helpful
Helpful
Bonnie in Raleigh, NC – Jun 22, 2016

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