Northern Montana Hospital EMR

Dietetics, Family Medicine • 21 Providers

30 13th St # 1231, Havre MT, 59501

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Northern Montana Hospital EMR is a medical group practice located in Havre, MT that specializes in Dietetics and Family Medicine.

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Location

Reviews

Provider Reviews
provider
Family Medicine
Reply
Unparalleled professionalism, patient, and puts my mind at ease. If you want a healthcare provider that puts your well being first, Dr. Rutherford is simply the only choice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Charles – May 30, 2022
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provider
Family Medicine
Reply
She takes the time to listen to you. Very easy to talk to. Very patient friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Oct 12, 2020
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provider
Family Medicine
Reply
Dr Lien is hands down one of the best doctors I have ever come into contact with. Our small community is extremely fortunate to have her here. I don’t know how one person can be so knowledgeable about so many specialty areas from obstetrics and pediatrics to geriatrics and everything in between and when there is something that requires a specialist she has no problem referring a patient for a second opinion. I feel so very fortunate to have had her deliver my children and I had the best experien
What went well
No results
What could be improved
No results
Helpful
Apr 20, 2019
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provider
Orthopedic Surgery
Reply
Poor attitude, very rushed, my husband’s surgery resulted in an 8” scar down his hip from her “cutting out” the infection that was likely a mass related to other more serious health problems now coming to light. No follow up whatsoever and responded poorly to anything at all that questioned the diagnosis or pushed for more info/in-depth analysis.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
Apr 20, 2018
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provider
Ophthalmology
Reply
Very dismissive of symptom I went to see him for. Would not listen, made light if complaint. I was very disappointed in his lack of professionalism. Will not go back
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Apr 11, 2018
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provider
Oncology
Reply
After going to several appointments with my mom to see Dr. Osterling, I felt more and more uncomfortable. On two separate occasions he told us he hadn't had a chance to review her scans. Isn't that something that should be expected to be done prior to a patient visit? He was very unprepared and vague with his answers. Why were we here - for the office visit payment? After hearing now for the second time he wasn't prepared, it's time to find a doctor that cares about his patients.
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Milwaukee, WI – Jan 13, 2018
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provider
General Surgery
Reply
Dr. Grant is very professional and has a great bedside manner. He gives you options and advice and is always willing to go above and beyond to make you feel comfortable with your decisions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Cyndi in Carriere, Ms. – Jan 10, 2018
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provider
Oncology
Reply
There is no one you would want to put your situation to or in his hands. At first visit he is focused on all your records and reports but that is his way. He doesn't miss a thing. Then you will talk with Dr. asking questions then an exam. He has the words to comfort, no doubt. He has and IS DEVOTED to what he is doing. Ask him. The staff is just as kind as a staff could be. It truly is a feeling of a family there. I am still seeing him and always a welcome with honest caring. THE BEST IS THERE.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sue Leanna in Fond du lac WI – Jun 23, 2017
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provider
General Surgery
Reply
Dr. Grant is genuine and he will give you advice and options, I really had a good experience with Dr. Vincent Grant and I did not feel like a number. Not a long wait!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
Cheryl in Picayune, Ms – May 02, 2017
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provider
Orthopedic Surgery
Reply
Very poor doctor. I would recommend anyone else. She performed surgery on my mother and provided no follow up. My mother got an infection and died as a result. Donaldson and her staff were rude and had no compassion.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Apr 12, 2017
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provider
Orthopedic Surgery
Reply
Very short-tempered and unkind. Convinced me that I had arthritis in my knee and talked me into a total knee replacement when I actually had leukemia- -no arthritis. Get a second opinion before having surgery from her. The knee she replaced hurts every day and i would give anything to have my original knee back in place, especially since I didn't have arthritis and didn't need a knee replacement. She would get angry with me when I complained of bone pain after surgery (it was leukemia pain).
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Mar 03, 2017
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provider
Family Medicine
Reply
Dr. Sandstrom was very thorough and even though the ER was very busy, he made it seem as if I were the only patient he was seeing, and that made it easy for me to address all of my concerns without feeling rushed. He is the best doctor I've ever had in this ER and I've only been to this ER maybe 4 times in my life, and he is certainly a fantastic doctor. This facility has a reputation of hiring doctors who are questionable at best, but with Dr. Sandstrom being there I know I'm in the best hands.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Josh in Havre, MT – Jan 17, 2017
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provider
Oncology
Reply
Dr. Oesterling and his staff were competent and friendly. He explained my biopsy report and genetic testing results in terms that I could understand and feel comfort from their outcomes. He is a patient, caring and gentle doctor/man. He assured me that he would be available to answer any further questions that I may have in the future.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jo Ann Foti in Brookfield, WI – Jun 26, 2016
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provider
General Surgery
Reply
I had a wonderful experience with Dr. Grant and his staff. I would recommend him to friends and family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
12 people found this helpful
Helpful
Melanie in Carriere, MS – Apr 14, 2016
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provider
Oncology
Reply
I would recommend no one other than Dr. Oesterling. He is on the cutting edge of this field. His patients are so important to him and never do you feel like you are just another patient. His staff throughout is so heartfelt and kind. They give so much of themsleves and have the ultimate patience. I never doubted anything and in a time when so much is happening that is a big relief. God Bless all of the people in this field especially Dr. Oesterling and his staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Sue in Oakfield Wisconsin – Apr 07, 2016
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provider
Family Medicine
Reply
She's a great doctor and treated me with kindness. Not once did I feel bad or stupid for expressing my concerns and asking questions. She took very good care of me during my first pregnancy and went above and beyond to make me feel comfortable. I requested her as a doctor for my 2nd pregnancy and now she's taking care of me yet again; she's also my daughter's doctor. We need more doctors like her, who know how to treat the patient(s) with respect and show genuine interest.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Celi in Box Elder, MT – Mar 05, 2016
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