Mattax Neu Prater Eye Center

Ophthalmology, Optometry • 10 Providers

1265 E Primrose St, Springfield MO, 65804

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Mattax Neu Prater Eye Center is a medical group practice located in Springfield, MO that specializes in Ophthalmology and Optometry.

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Location

Reviews

Provider Reviews
provider
Ophthalmology
Reply
My visit was great. My procedure was done on time by a very well coordinated team. I was treated very well. I appreciated the after care call also. I would recommend Dr. Ken Neu to family and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
B. Stuart – Mar 18, 2023
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provider
Review for Dr. Leo Neu, MD
Ophthalmology
Reply
You can count on expert & excellent care from Dr Neu & his outstanding team.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michele Miller – Mar 11, 2023
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provider
Ophthalmology
Reply
Great bedside manner. Kind. Pleasant. Thorough. He is always interested in me and my care.One of the best physicians I’ve had the pleasure meeting. A rare individual.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 10, 2023
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provider
Ophthalmology
Reply
So I was seen right away and was well tested and discussed what was seen quickly. I would sure use Dr Prater again
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 05, 2023
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provider
Review for Dr. Leo Neu, MD
Ophthalmology
Reply
I saw Dr. Neu for an ongoing medical issue with my eyes. He took the time to discuss my concerns with me. I would strongly recommend him if you are looking for an extremely knowledgeable and compassionate doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shelly Cantwell – Mar 03, 2023
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provider
Ophthalmology
Reply
Dr Prater and his team made this an easy and stress free experience..I'm very happy with the outcome of my cataract surgery
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
karin m caddell – Mar 03, 2023
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provider
Ophthalmology
Reply
Dr. Thomas is very sincere in his care for his patients. I would recommend him in a heartbeat to anyone needing eye care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Vicki – Feb 24, 2023
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provider
Ophthalmology
Reply
It had been far too long since visiting Dr. Mattax. Primary reason is no real issues since he performed cataract surgery. Thought it was time for beyond the norm type exam. Dr. Mattax always communicates quite well & explains type issues & reports eye health after each type exam. I will now get back to the habit of annual exams with Dr. Mattax.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Patty Hames – Feb 15, 2023
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provider
Ophthalmology
Reply
Dr Neu has been my eye doctor since about 1995 and treated my mom and Dad, my brother, my husband and myself. We all love Dr. Neu and I am so sad to see him retire. I will miss him greatly
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rev. Dr. Madlyn Barry Ruch – Feb 14, 2023
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provider
Ophthalmology
Reply
Dr. Mattax was great. He explained everything he was doing during the procedure. He coaches you throughout it as. Someone telling you you're doing great, and hang on just a little bit longer helps calm your nerves during such a scary procedure. He has a wonderful bedside manner. He literally talks to you instead of at you. I definitely made the right choice by going to Maddox Nue Prater Eye Center.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brandi Brackney – Feb 11, 2023
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provider
Optometry
Reply
I had an unexpected eye problem and called to see if I could see Dr. Smith. After asking the problem, they called me back and had me appointment for just a couple hours later. He was very gracious and checked out my eye, and gave me some antibiotic as my eye was infected, I could not have asked for better service by the staff or Dr. Smith I I appreciate the service and carried that Mattax Neu Prater gives to their customers.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Georgia – Jan 27, 2023
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provider
Ophthalmology
Reply
Ever since my surgery 1 year ago, I am amazed at the difference it has made. Dr. Mattox did a great job
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ketrena Graves – Jan 15, 2023
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provider
Ophthalmology
Reply
Professional, kind and thorough. Highly recommended!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Colleen Flynn – Jan 14, 2023
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provider
Ophthalmology
Reply
I can’t say enough positive things about Dr. Neu and his entire clinic Mattax, Neu, Prater. He is a genuinely, caring individual who provides exceptionally quality medical care. He is open and honest about progress but delivers information with such a honest, caring demeanor. The office and staff are well trained. They provide an efficient, caring atmosphere. You can relax when you are a patient in their excellent care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shirley Dexter – Jan 14, 2023
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provider
Optometry
Reply
I feel that all my exams by DR Smith are very thorough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jimmy Johnson – Jan 12, 2023
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provider
Ophthalmology
Reply
I would highly recommend Dr. Haden for any of your eye care needs. I have been going to him for several years and last month had to have cataract surgery. I was uneasy about having the surgery and Dr. Haden and the staff bent over backwards to help me through the process. I now can see better than I have been able to in a long time and I'm so grateful for their patience and understanding, as well as their expertise! It is so nice to see everything so clearly and to be able to drive and actually read the road signs, as well as all the other signs. Thank you, Dr. Haden and staff for giving me my sight back! You're the greatest!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Julie A – Jan 10, 2023
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provider
Optometry
Reply
We had an unexpected eye injury the morning we were leaving back home while on vacation. Went out of their way to see us the very same morning. Great service.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 01, 2023
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provider
Ophthalmology
Reply
Went for a surgical consult and had cataract surgery
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Michael Nachlas – Dec 16, 2022
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provider
Optometry
Reply
I hit a bump in the road and it effected the expected outcome. Her did tests and found the reason and applied the solution. I’m experiencing 20/20 now. Able to read street signs, CC on tv …
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sandy – Dec 16, 2022
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provider
Ophthalmology
Reply
Reviewed my test results, checked my eyes. Explained procedure and available options. Answered all my questions. Highly recommend Dr. Haden. Low wait times.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Lucy – Dec 12, 2022
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