West End OBGYN

Obstetrics & Gynecology, Nursing (Nurse Practitioner) • 7 Providers

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West End OBGYN is a medical group practice located in Saint Louis, MO that specializes in Obstetrics & Gynecology and Nursing (Nurse Practitioner).

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Language services

  • Spanish

Medical Services

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Location

West End OB & GYN

1110 Highlands Plaza Dr E Ste 280, Saint Louis MO 63110

CallDirections

(314) 286-2620

Reviews

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West End OBGYN
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Provider Reviews
provider
Obstetrics & Gynecology
Reply
Dr Gray-Swain is a fantastic doctor. I have been seeing her now for 10 years and it has been a fabulous experience. She was even able to help me out in one incident, during off hours, as I was suffering from a rather painful UTI. I could not recommend her more highly.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Nov 03, 2021
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provider
Obstetrics & Gynecology
Reply
Worst experience of my life! My biopsy was super painful yet when I’m laying there telling ouch she’s continuing to jab no sympathy whatsoever. It was found I had uterine polyps abs thick endometrial lining she wanted to implant me with mirena I said no thanks I learned my lesson with essure she replies by “well we can just leave you alone and see what happens to you”. What’s more I suspected I had still essure fragments the ultrasound mentions them in there I asked her why it would she replies by “I have no clue”… Months later another doctor finally admits yes they’re still there! This doctor treated me so poorly this was the worst experience of my life. If you want a good doctor this is not a good choice!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
Erianne – Oct 14, 2021
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provider
Obstetrics & Gynecology
Reply
Dr. Rutledge is professional, but also caring, a good listener and takes time with whatever situation or symptom you need to discuss. Her choice of a prescription has solved a medical condition I was having. I came to her after having a stroke, heart attack and lobectomy. She made me feel comfortable, more than any other ob/gyn. I'm happy to be one of her patients! I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Linda – Jul 06, 2021
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provider
Obstetrics & Gynecology
Reply
A couple years ago I saw Kelly Edwards because my regular doctor was not available. While her knowledge and expertise may be sound, it was a really bad experience for me. She commented on my weight during the exam saying "Well, you are a little chunky." It caught me really off guard. I am not sure her purpose of this comment- it certainly didn't help encourage me to lose weight (at this time I was slightly heavy but in the process of losing weight). She didn't know anything about my background or my history of weight gain/loss. This experience stuck with me but I decided to let it go until recently when I discovered that a friend of mine had also gone to her. This friend shared a similar experience where Kelly Edwards commented on her weight by telling her to "lay off the cookies." I understand that doctors may need to discuss weight. However, my friend and I were both left feeling defeated and down about our bodies. I don't want this to happen to any other women. Doctors should build
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
Helpful
Nov 10, 2020
Thank you for taking the time to leave a review....Read More
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provider
Obstetrics & Gynecology
Reply
I am a new patient of Dr. Turner's. She was very thorough and answered all my questions/ concerns. Her nurse was just as amazing. The person who checked me and the person who checked me out were friendly and efficient. I would highly recommend Dr. Turner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Oct 14, 2020
Thanks so much for taking the time to share your...Read More
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provider
Obstetrics & Gynecology
Reply
She was my OB for my first baby and was amazing throughout. She took time to talk through what I wanted my birth experience to be IN ADVANCE and ensured that once the day came,the plan was followed. Always open, honest, and transparent. I've not had another doctor that even came close to matching her professionalsim.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Jul 05, 2020
Thank you for your wonderful feedback. We strive...Read More
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provider
Obstetrics & Gynecology
Reply
Dr. Lucco is incredible. She is attentive and always takes her time to make me feel comfortable and at ease during my appointments. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 16, 2020
Thank you for taking the time to share your...Read More
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provider
Obstetrics & Gynecology
Reply
Dr. Lucco is incredible. I am in my early twenties but have a whole medical team and a number of conditions, so I'm used to doctors brushing me off or doing the minimum, and Dr. Lucco couldn't be further from that low standard of care. She listens, remembers details and facts from visits months before, understands that you know your body best and can tell when something is very wrong, and is as comforting on surgery day as she is in the office at an annual check-up. Along with kind and knowledgeable bedside manner, she is an excellent surgeon and left me with minimal scarring and discomfort. I will always be thankful for this practice and this provider! She made an enormous positive difference in my quality of life and far surpasses my previous OBGYN and many of my other doctors in compassion, intelligence, and listening ability.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 28, 2019
Thanks so much for taking the time to share your...Read More
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provider
Obstetrics & Gynecology
Reply
She preformed my 2 DNCs wonderfully, hence the two stars instead of one. But if you have Medicaid, I'd suggest finding another practitioner.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Saint Louis – May 12, 2018
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provider
Obstetrics & Gynecology
Reply
Dr Rutledge has been nothing but pleasant during my pregnancy! This is my third child and it's not been an easy one but she has answered every concern, made great suggestions and made sure I was comfortable every step along the way.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
St Louis, MO – Oct 06, 2017
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provider
Obstetrics & Gynecology
Reply
I would never recommend anyone to Dr. Swain! I had a fall because my blood pressure had risen rapidly causing me to pass out. Dr. Swain walked in at hour 22 of my observation, suggested I might want to stop eating and then proceeded to suggest a litany of test that might need to be ran due to my size. I was 34 weeks pregnant, at that point all test have been performed and all were good. After a very scary moment in my pregnancy what I needed was reassurance and comfort, not cruelty.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
St Louis, MO – Oct 06, 2017
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provider
Obstetrics & Gynecology
Reply
I see Dr. Charles Lieu in the office adjoining and since my baby making years are behind me, I still need my well woman checks. I saw Kelly for the first time, and in all honesty I can be a tough cookie when it comes to my health care because I have had serious medical issues. Kelly was personable and professional. She explained my questions as well as my concerns in depth. I certainly was not rushed at all. I was very impressed with her.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Patty Morris in Granite City, IL – Nov 16, 2016
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provider
Obstetrics & Gynecology
Reply
Dr. Turner referred me to other doctors (a geneticist and a high-risk OB), but failed to send any of the paperwork to the additional doctors in a timely manner. She was a kind enough person, but I wasn't impressed with their record keeping. It was a hassle to get the paperwork to the other medical professionals.
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
St. Louis, MO – Jul 13, 2016
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provider
Obstetrics & Gynecology
Reply
I was SO scared to get my second IUD inserted and to get the old one removed, based on my experiences with previous drs. Dr. Rutledge and her staff patiently listened to my concerns. The removal and insertion was relatively quick and painless, and I could tell she wasn't exaggerating her experience with IUDs. This was one of my best OBGYN experiences.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Jessica in St Louis, MO – May 12, 2016
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provider
Obstetrics & Gynecology
Reply
Kelly was so amazing and kind with the best bedside manner I've seen in a long time! My previous OB/GYN was so cold and so quick to just cast my problems aside, but Kelly took the time to listen and helped me get to the bottom of some the issues I'd been having. This was by far the best experience I have ever had at a well woman exam, and I will continue to see her or Dr. Gray-Swain. The staff was also fantastic and I think I waited for less than 10 minutes. I couldn't be happier!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Lauren in Union, MO – May 04, 2016
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Frequently Asked Questions

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Contact Us

1110 Highlands Plaza Dr E Ste 280

Saint Louis, MO 63110

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