Northwest Otolaryngology

Audiology, Ear, Nose, and Throat • 3 Providers

300 Winding Woods Dr Ste 216, O Fallon MO, 63366

Make an Appointment


Northwest Otolaryngology is a medical group practice located in O Fallon, MO that specializes in Audiology and Ear, Nose, and Throat.

Providers

Insurance Check

Medical Services

Help Improve Healthgrades

Does Northwest Otolaryngology...

Does Northwest Otolaryngology offer weekend appointments?

Is Northwest Otolaryngology physically located within a hospital?

Does Northwest Otolaryngology offer virtual visits or other telehealth services?

Does Northwest Otolaryngology have free onsite parking?

Does Northwest Otolaryngology have an onsite pharmacy?

Common Questions and Answers

  • Have free onsite parking?

    No responses yet. What's your ?

    Yes
    (0)
    No
    (0)
  • Have an onsite pharmacy?

    No responses yet. What's your ?

    Yes
    (0)
    No
    (0)
  • Offer virtual visits or other telehealth services?

    No responses yet. What's your ?

    Yes
    (0)
    No
    (0)
  • Physically located within a hospital?

    No responses yet. What's your ?

    Yes
    (0)
    No
    (0)
  • Offer weekend appointments?

    No responses yet. What's your ?

    Yes
    (0)
    No
    (0)
  • Offer appointments outside of business hours?

    No responses yet. What's your ?

    Yes
    (0)
    No
    (0)

Location

Northwest Otolaryngology

300 Winding Woods Dr Ste 216, O Fallon MO 63366

CallDirections

(636) 379-6006

Reviews

Provider Reviews
provider
Other
Reply
Dr Hanson was excellent! He didn’t rush into surgery-he did appropriate testing to ensure that was the right option. Once it was decided, he was wonderful the day of surgery to me and my family! The incision is small and pain was minimal. I just went for my post op visit and my incision looks great. Even after surgery, he took the time to sit and answer my questions. He encouraged me to call if I had any issues in the future. I would recommend to anyone and would trust him to care for me again as well as my family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dolly Giles – Dec 17, 2022
×Post a ResponseAre you this provider?
provider
Other
Reply
Poor I was refused service if I did not allow them to copy my ID. I showed them my ID and allowed them to copy any information required. I even offered to allow them to photograph me. But they refused to see me without a copy of the ID.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Long wait times
Helpful
Nov 15, 2022
×Post a ResponseAre you this provider?
provider
Other
Reply
I would not recommend Dr. Hanson to anyone. I went to him because I started having issues with my tonsils and needed them removed. I only met with his NP Jessica Wild(she was great) up until 5 mins before surgery. He stated I was a unique case because of the size of my tonsils. Surgery went fine but recovery was not fine. The next day I started bleeding really bad and was grateful I was able to stop it with gargling ice water. But when Dr. Hansen was contacted he asked how it happened. My wife told him I coughed. His response was..."well he shouldn't be coughing". I just had surgery yesterday with all sorts of tubes down my throat and all you can say is...."he shouldn't be coughing" I also explained to him that I couldn't even swallow my own saliva because my throat, uvula and tongue were swollen, not from the actual surgery, but from the tools they used to hold everything out of the way. I couldn't swallow my pain pills...so you can imagine. When I called t
What went well
  • Office environment
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
JS – Sep 07, 2022
×Post a ResponseAre you this provider?
provider
Audiology Technology
Reply
Dr. Napoli is very patient oriented and very thorough. She is very patient and listens to the patient and does her absolute best to help them. Would highly recommend her to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sue – Aug 25, 2022
×Post a ResponseAre you this provider?
provider
Other
Reply
I came to the office on August 1, 2022. I told Dr. Hanson I was having nose bleeds. In the past I've needed to have it cartarized. He barely looked at my nostril. I told him this is how it's fix everytime, but he insisted that I just need some ointment. I had 3 more nose bleeds after I started using it. Luckily I was able to get another appointment on the 10th with a different doctor and have it cartarized before I boarded a plane the next day. Basically Dr. Hanson wasted my time and my $60 copay to do absolutely nothing.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
lamh7 – Aug 16, 2022
×Post a ResponseAre you this provider?
provider
Other
Reply
Excellent. Office appointments are quick at the DePaul location. Dr. Hanson did surgery to cure the condition. Very compassionate person.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Scott Karfeld – Jun 28, 2022
×Post a ResponseAre you this provider?
provider
Other
Reply
My family are Long time patients at this practice. Def recommend
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jmja – Mar 17, 2021
×Post a ResponseAre you this provider?
provider
Ear, Nose, and Throat
Reply
He is no nonsense, takes his time to understand your issues and knows what to do to help resolve the issue. Friendly and efficient staff as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Jim T – Dec 24, 2020
×Post a ResponseAre you this provider?
provider
Other
Reply
Dr Hanson, a real gentle giant, is the best model of the doctor/patient relationship. He listens intently to your concerns, He takes notes, asks probing questions related to your concerns. He took time with me and made me feel so relieved. I wish I had seen him sooner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jul 24, 2020
×Post a ResponseAre you this provider?
provider
Ear, Nose, and Throat
Reply
Takes his time with you. Explains everything thoroughly. Great physician and surgeon
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Melissa B – May 27, 2020
×Post a ResponseAre you this provider?
provider
Other
Reply
Horrible, he never called back after getting an MRI, I had hearing loss and hasn’t done anything about it! Money hungry, but doesn’t care about anything else.
What went well
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Apr 28, 2020
I am very sorry to hear of your frustration...Read More
×Post a ResponseAre you this provider?
provider
Other
Reply
I had a sudden and serious hearing loss in right ear in a 24 hour period that proved not related to my hearing aids. My audiologist/ hearing pro called Dr. Hanson’s office and got me into see him immediately which surprised us both! He said he considered this to be an emergency and addressing it immediately was key to improving the loss. Well, He was right! After 2 weeks of drug treatment my hearing has returned! Dr. Hanson was helpful, hopeful, and happy for me . my thanks to everyone!
What went well
No results
What could be improved
No results
Helpful
Mar 29, 2019
×Post a ResponseAre you this provider?
provider
Other
Reply
My husband came to him with chronic throat pain feeling like something was stuck. Dr. Hanson did not even do a scope... did not even seem interested in listening to my husbands concerns before he just said... it's a throat infection and gave him a script for 2 antibiotics. We had them filled and he was taking them. The throat was not getting better but getting worse with other symptoms. My husband called the office explaining this to them and they said.. Dr Hanson was not concerned and said to j
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Jan 03, 2019
×Post a ResponseAre you this provider?
provider
Other
Reply
Dr. Hanson was so polite, full of wonderful information. I would recommend him and his staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Kat in St Louis, MO – Aug 09, 2017
×Post a ResponseAre you this provider?
provider
Other
Reply
After a near fatal cycling accident, Dr. Hanson was assigned to reconstruct the right part of my trachea/larynx. Not sure if they were crushed from the impact or afterwards. However, Dr. Hanson with the help of a resident student Dr. Byrd, did an outstanding job with the repairs. For most of the time I saw Dr. Hanson, I couldn't speak and frankly didn't remember some of it due to induced coma from being in ICU. Being vocal about what I wanted to get accomplished he worked to suit my needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Hugh Gill in St. Louis, MO – Apr 14, 2017
×Post a ResponseAre you this provider?
provider
Other
Reply
I suffered chronic nosebleeds since 2005 after a severe allergic reaction to a drug given after a brain aneurysm. I was treated several times with silver nitrate, but that didn't last very long, these doctors not seeming to believe the cause was related to the allergic reaction. After Dr. Hanson examined me, he immediately recommended cauterization, which was done March 2, 2016. I have had no more nosebleeds, and am very grateful. I highly recommend him!!!!
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Mitchell Schubert in Wright ity Mo – Mar 09, 2017
×Post a ResponseAre you this provider?
provider
Other
Reply
Dr. Hanson's care provided was satisfactory, however, he only does procedures at a surgery center that he is part owner in. The amount that was billed to my insurance for a simple 5 minute procedure topped 25,000. This was significantly more than other respected ENT's in the area after I researched for a new ENT due to this hight cost billed. Since most insurance polices require that the patient pay 10-30% of the billed amount I found this to be excessive. To get my records I was quoted $50.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
8 people found this helpful
Helpful
O Fallon, MO – May 07, 2016
×Post a ResponseAre you this provider?
provider
Other
Reply
Very attentive and understanding. Informative and personable. I highly recommend this Dr. !!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Karen Matz in Alhambra IL – Jan 04, 2016
×Post a ResponseAre you this provider?

Frequently Asked Questions

Where is Northwest Otolaryngology located?

What are the top specialties practiced at Northwest Otolaryngology?

How many providers practice at Northwest Otolaryngology?