Northwest Otolaryngology

Other • 1 Provider

300 Winding Woods Dr Ste 216, O Fallon MO, 63366

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Northwest Otolaryngology is a medical group practice located in O Fallon, MO that specializes in Other.

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Location

Northwest Otolaryngology

300 Winding Woods Dr Ste 216, O Fallon MO 63366

CallDirections

(636) 379-6006

Reviews

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Northwest Otolaryngology
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Provider Reviews
provider
Other
Reply
My family are Long time patients at this practice. Def recommend
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jmja – Mar 17, 2021
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Other
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Dr Hanson, a real gentle giant, is the best model of the doctor/patient relationship. He listens intently to your concerns, He takes notes, asks probing questions related to your concerns. He took time with me and made me feel so relieved. I wish I had seen him sooner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jul 24, 2020
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Horrible, he never called back after getting an MRI, I had hearing loss and hasn’t done anything about it! Money hungry, but doesn’t care about anything else.
What went well
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Apr 28, 2020
I am very sorry to hear of your frustration...Read More
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I had a sudden and serious hearing loss in right ear in a 24 hour period that proved not related to my hearing aids. My audiologist/ hearing pro called Dr. Hanson’s office and got me into see him immediately which surprised us both! He said he considered this to be an emergency and addressing it immediately was key to improving the loss. Well, He was right! After 2 weeks of drug treatment my hearing has returned! Dr. Hanson was helpful, hopeful, and happy for me . my thanks to everyone!
What went well
No results
What could be improved
No results
Helpful
Mar 29, 2019
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Other
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My husband came to him with chronic throat pain feeling like something was stuck. Dr. Hanson did not even do a scope... did not even seem interested in listening to my husbands concerns before he just said... it's a throat infection and gave him a script for 2 antibiotics. We had them filled and he was taking them. The throat was not getting better but getting worse with other symptoms. My husband called the office explaining this to them and they said.. Dr Hanson was not concerned and said to j
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Jan 03, 2019
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provider
Other
Reply
Dr. Hanson was so polite, full of wonderful information. I would recommend him and his staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Kat in St Louis, MO – Aug 09, 2017
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After a near fatal cycling accident, Dr. Hanson was assigned to reconstruct the right part of my trachea/larynx. Not sure if they were crushed from the impact or afterwards. However, Dr. Hanson with the help of a resident student Dr. Byrd, did an outstanding job with the repairs. For most of the time I saw Dr. Hanson, I couldn't speak and frankly didn't remember some of it due to induced coma from being in ICU. Being vocal about what I wanted to get accomplished he worked to suit my needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Hugh Gill in St. Louis, MO – Apr 14, 2017
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I suffered chronic nosebleeds since 2005 after a severe allergic reaction to a drug given after a brain aneurysm. I was treated several times with silver nitrate, but that didn't last very long, these doctors not seeming to believe the cause was related to the allergic reaction. After Dr. Hanson examined me, he immediately recommended cauterization, which was done March 2, 2016. I have had no more nosebleeds, and am very grateful. I highly recommend him!!!!
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Mitchell Schubert in Wright ity Mo – Mar 09, 2017
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Dr. Hanson's care provided was satisfactory, however, he only does procedures at a surgery center that he is part owner in. The amount that was billed to my insurance for a simple 5 minute procedure topped 25,000. This was significantly more than other respected ENT's in the area after I researched for a new ENT due to this hight cost billed. Since most insurance polices require that the patient pay 10-30% of the billed amount I found this to be excessive. To get my records I was quoted $50.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 people found this helpful
Helpful
O Fallon, MO – May 07, 2016
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Very attentive and understanding. Informative and personable. I highly recommend this Dr. !!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Karen Matz in Alhambra IL – Jan 04, 2016
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