Children's Mercy Hospital

Genetics • 1 Provider

2401 Gillham Rd, Kansas City MO, 64108

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Children's Mercy Hospital is a medical group practice located in Kansas City, MO that specializes in Genetics.

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Reviews

Provider Reviews
provider
Clinical Genetics
Reply
I paid $2,000 for genetic testing. Made a follow up appointment and was cancelled because my genetic testing didn’t show anything abnormal. Instead of referring me to someone else, giving me any other information, pointing me in literally any other direction- I was ignored after leaving numerous voicemails. How can a medical professional just cancel you and never speak to you again after you hand him $2,000? I was later diagnosed by another MD with the EXACT mutation Dr. Butler was supposedly evaluating me for. Don’t go to him unless you want to waste thousands of dollars and be ignored with no further information or even a follow up call/email/write up. What happened to “do no harm”?
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 people found this helpful
Helpful
EDS Patient – Oct 13, 2019
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