Mayo Clinic - Minnesota

Ear, Nose, and Throat, Endocrinology, Diabetes & Metabolism • 4 Providers

200 1st St SW, Rochester MN, 55905

Today: 7:00am - 6:00pm

OPEN NOW

  • Mon7:00am - 6:00pm
  • Tue7:00am - 6:00pm
  • Wed7:00am - 6:00pm
  • Thu7:00am - 6:00pm
  • Fri7:00am - 6:00pm

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Telehealth services available


Mayo Clinic - Minnesota is a medical group practice located in Rochester, MN that specializes in Ear, Nose, and Throat and Endocrinology, Diabetes & Metabolism, and is open 5 days per week.

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Location

Rochester

200 1st St SW, Rochester MN 55905

CallDirections

(507) 200-5040

Reviews

Provider Reviews
provider
Hand Surgery
Reply
Dr. Steinmann uses cutting edge procedures and has amazing results!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 22, 2023
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provider
Endocrinology, Diabetes & Metabolism
Reply
I have been very disappointed in my experiences with Dr. Castro. I have felt dismissed at every turn. I will not be returning to see her.
What went well
No results
What could be improved
No results
5 people found this helpful
Helpful
Feb 16, 2020
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provider
Endocrinology, Diabetes & Metabolism
Reply
Fails to make eye contact. Not friendly. “Aloof” attitude and does not make the patient feel “important” or that the Doctor even cares about the patient at all. Entire medical care, diagnosis attempts, research of the medical condition, including questionable treatment of medical condition, is 100% “sub-standard”. Failed to properly examine, order proper tests, diagnose, investigate, treat serious medical condition “satisfactorily,“ or “at all”. Failure to adequately communicate with patient, and/or communication was basically ”so minimal & inadequate“, as to be considered “not at all”, or helpful to the patient. Medical condition is still serious and potentially fatal if not adequately medically investigated & treated. Would NOT recommend to family, friends or others. This Doctor exhibits 100% “Negligent Standard of Care”.
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Feb 13, 2020
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provider
Endocrinology, Diabetes & Metabolism
Reply
I have never experienced a more insensitive and non compassionate doctor in my life. I will say the male assistant doctor seemed to have potential however, he was to scared/intimidated by her to speak up against anything she previously said. She does not let you express your concerns at all. Awful Doctor and I just wonder how a place like Mayo hired her. There was couple of critical tests she should and could have done as well but did not. To drive all the way from another state just to hear that. Never again. Please stay away from this dr and right now I’m questioning the entire hospital as they hired her.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 people found this helpful
Helpful
anonymous – Oct 10, 2019
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provider
Endocrinology, Diabetes & Metabolism
Reply
I'm surprised at the negative reviews, given that my own experience was so good. I do think the "Mayo Experience," particularly if you travel from a significant distance, can be very wearing, especially when you feel awful. Dr. Castro is sometimes in the position of delivering bad news and she does it with grace, but it still isn't easy to hear. She's a gem.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
May 06, 2019
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provider
Endocrinology, Diabetes & Metabolism
Reply
She is a strong patient advocate, kind and expert. As the companion to a Mayo patient, I have seen her patient-centered focus and I appreciate it.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Apr 15, 2019
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provider
Endocrinology, Diabetes & Metabolism
Reply
I have a rare thyroid cancer that has metastasized to my lungs. Dr. Castro has been the best, most knowledgeable and intuitive doctor anyone could ask for. Dr. Castro has consistently made accurate and thoughtful recommendations, and has been quick to respond to my questions and concerns. My disease has no known cure-yet! But thanks to Dr. Castro, I am confident in my treatment.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Apr 11, 2019
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provider
Endocrinology, Diabetes & Metabolism
Reply
Have never experienced a more insensitive and non compassionate doctor in my life. Won't let you express your concerns at all.
What went well
No results
What could be improved
No results
7 people found this helpful
Helpful
Apr 02, 2019
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provider
Hand Surgery
Reply
He is the Daddy of DEATH! More a Philosopher than a surgeon. Has to clean up his act with cleanliness! I am riddled by bacteria and one is life threatening. Beware! Don,t residents do his work.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Gary Truettner in Manitowoc, WI – Feb 11, 2019
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provider
Hand Surgery
Reply
This doctor was distespectful and lacked empathy for my mother, at an otherwise wonderful hospital. The Mayo Clinic should be ashamed about how he treated her. I am happy to discuss if anyone at Mayo Clinic cares to contact me.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Dan Stratford – Jul 31, 2018
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provider
Endocrinology, Diabetes & Metabolism
Reply
Awful Doctor and I just wonder how a place like Mayo hired her. I have hashimotos and instead of doing further testing and helping me. She told me they don’t do anything for hashimotos and told me to go see a psychiatrist. There are a ton of test she should and could have done. To drive all the way from another state just to hear that. Never again. Please stay away from this dr and right now I’m questioning the entire hospital as they hired her.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
12 people found this helpful
Helpful
Illinois – Dec 11, 2017
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provider
Hand Surgery
Reply
I would not recommend Dr Steinmann ever! My outcome nearly cost me my arm. He and Mayo are completely overrated.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Champaign, IL – Oct 20, 2017
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provider
Hand Surgery
Reply
Dr. Scott Steinmann and his PA Natalie have been amazing everytime I have gone to Mayo, they took very good care of me on my visits and for my surgery. They are awesome they really care about their patients and patients family. I would recommend them to everyone. Thank you Dr. Steinman and Natalie.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Teresa Perry in Grand Forks, ND – Oct 19, 2017
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