Henry Ford Medical Center - Troy

Family Medicine, Neurology • 20 Providers

2825 Livernois Rd, Troy MI, 48083

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Henry Ford Medical Center - Troy is a medical group practice located in Troy, MI that specializes in Family Medicine and Neurology.

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Location

Henry Ford Medical Center - Troy

2825 Livernois Rd, Troy, MI 48083

Reviews

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Henry Ford Medical Center - Troy
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Provider Reviews
provider
Family Medicine
The Visit was super rushed - 5 minutes if that much. She was very polite and sweet but asked like 3 questions and said everything was good there was no need to do blood work or anything. I am looking for a new doctor.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Mar 24, 2021
provider
Family Medicine
Dr. Chandarana is compassionate, caring, empathetic, intelligent, experienced. She uses a holistic approach in combination with her medical practice. She has always taken the time to truly listen to me, base her exam on what I complain of, and never makes me feel like she is hurried in any way. She has taken time out of her time off to investigate my illness. I recommend her to any individual looking for a truly caring Dr.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Miranda Holly – Jul 08, 2020
provider
Family Medicine
She takes her time and really listens to patients. She doesn't judge.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
laura – Feb 11, 2020
provider
Neurology
Dr Bulka was very thorough and knowledgeable with my daughter. She went over her prior tests very thoroughly. Her report write up is very thorough. She ordered blood, eeg, mri. If I send a message on the MY Chart epic site. I get a response within 2 days. When it was urgent I left a message with the dept and got a call back within 2 hours. Other doctors from a very reputable local practice told me they refer their MS patients to her. My daughter's internal doctor communicates with her closely. She spent A LOT of time answering my questions and concerns.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Hindman – Dec 03, 2019
provider
Family Medicine
Dr Norwood is Amazing! She has been my Doctor for more than 20 years and she is still the same PHENOMENAL, Humble,Efficient Doctor I know!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
L Thomas – Nov 18, 2019
provider
Neurology
I saw Dr. Bulka and her fellow doctor in May, after 3 months of tremors and to rule of MS. The fellow doctor spent over an hour examining and trying to find a cause for my tremors and other symptoms. Dr. Bulka walked in to correlate their results and spent a total of 10 minutes in the room. At this point the appointment was approaching 2 hours. Dr. Bulka ordered a Brain MRI and prescribed medication. She prescribed a medication that was known to interact with Asthma and of course, it did. I called her office and the nurse told me to stop the medication. Later that day, the same nurse called to tell me that the MRI was normal and there was nothing else she could do to help me. She advised me to see a Psychiatrist. Dr. Bulka followed up on MyChart message to relay the same messages. Fast forward 7 months, and my tremors have severely progressed. Another local Neurologist examined my symptoms for 1 hour and I was diagnosed with FND (Tremors) and prescribed a treatment plan.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
3SA – Oct 16, 2019
provider
Family Medicine
Dr. Norwood is caring, she listens and is very thorough. She is concerned about her patients. I'm glad I found her!
What went well
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Doreen Vanburen – Oct 04, 2019
provider
Dermatology
Doctor Lydia Juzych is condescending and lacks empathy. She was very rude to me and treated me poorly. She did not even check my skin thoroughly. Save your time and find a better dermatologist.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
What could be improved
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Sep 27, 2019
provider
Neurology
WORST EXPERIENCE EVER! I went to Bulka for a pain I thought was caused by my MS. I checked as much as I could before I went to her. She gave me medication and sent me for an MRI. The pain got worse I went to the ER. She never called. Had a nurse call me. Once she saw the spinal MRI came back clear she dropped. Never called me. I only saw her for the visit. She had the nurse call me and the nurse couldnt answer all my questions. They referred meto a specialist that isnt available unti September. I am very active and always on the go. The medication is working somewhat but I was never told if I can be physical or if I should be resting the whole time. Communication is key and the lack of it has really affected me.
1 person found this helpful
Helpful
Lucila Lenter – Jul 24, 2019
provider
Physical Medicine & Rehabilitation
She is informative, caring, easy to speak with, and has given me great care during my post stroke rehab.
What went well
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
G Brooks in MI – Jun 20, 2019
provider
Family Medicine
Dr. Hendrick is efficient, personable and compassionate. She asks lots of questions and listens carefully.
3 people found this helpful
Helpful
Mar 21, 2019
provider
Neurology
She didn't like when I asked her for a recheck to explain my disease to me. She didn't respond to email about my worries and whenever I need a refill on my perscription it took me multiple requests and calls to her office. The last email I sent asking if the pain i'm in is normal was opened but never responded to by her or her nurse.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Mar 20, 2019
provider
Family Medicine
Very good listener, caring and makes sure I am totally on the right path to recovery.
2 people found this helpful
Helpful
Mar 19, 2019
provider
Family Medicine
Dr Fano was very friendly. Took time to listen and answer my questions. He is a great doctor. Liked him and his attentive care to my illness.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jan 16, 2019
provider
Internal Medicine
I was a patient of dr. Oneal for 20 years he was a good doctor and I like going to him but then he switched to Henry Ford and just ditched all his old patients and I can't even get a hold of him to get my records to send to my new doctor every attempt I've made to get my records was just a dead end wall.
What went well
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
Helpful
Dec 04, 2018
provider
Internal Medicine
I met Dr. O’Neal when I broke my leg in 1998. Tore my ACL as well. He fixed me up with an orthopedic doctor the next day. Two days later I had surgery & was on my way to recovery. Then in 2002 I had a gall bladder attack. Again he sent me the right direction & my recovery was quick. To Dr. O’Neal I’m not just a file in his caninet. He listens to me. He tries different methods to make you as comfortable & as healthy as you can be. My one concern is that he’ll retire one day, hopefully not soon
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
LYNN Schlegelmann in Sterling Heights , MI – Sep 13, 2018
provider
Neurology
In need of a neurologist, I made an appt. w/ Dr. Holly Lorigan based on a friend's extremely high recommendation. After my visit today, I could not agree more with my friend. The dr spent approx. an hour with me discussing my symptoms and history. She gave me her full attention and she is clearly knowledgeable in her field. Truly one of the best experiences I've had w/ a dr. (Sidenote: My friend and I are not considered mainstream in appearance and we are both queer. The dr was unphased & kind.)
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
MKL in Pontiac – Apr 11, 2018
provider
Internal Medicine
I have been seeing Dr. O'Neal for nearly 20 years, with a small break when I lived further away and had small children. He is by far the best primary care physician I have worked with. He listens, he addresses problems from the whole person perspective vs just symptomatically. His office staff is superb. The only downside: he is a 1-physician office, therefore you will likely wait. It's worth it. He takes time to really listen and help! Rare!
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Macomb Township, Michigan – Mar 09, 2018
provider
Dermatology
I live over an hour away and scheduled and exam and the removal of a few skin tags (cosmetic) to be done in 1 visit. Dr. Juzych stated she was not aware of the removal of the tags for this appointment but did anyways using cyro-was quick but she seemed to have an attitude with me. I paid for the cosmetic portion in full and the co-pay for the general skin exam and I've been receiving bills for various charges from the visit for the past several months totaling close to $500. Not impressed...
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Jan 26, 2018
provider
Dermatology
What a nice doctor!!! She was very friendly, informative and had a great examination room manner. I had a call come in on my cell phone from my boss and she completely understood my need to take the call. She even stepped out of the room to allow privacy for my call. I was so impressed with her patience. I would highly recommend Dr. Juzych and will certainly return to her for any of my future dermatology needs.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Detroit, MI – Nov 17, 2017

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