Plumbrook Medical Center

Family Medicine • 1 Provider

39880 Van Dyke Ave Ste 102, Sterling Heights MI, 48313

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Plumbrook Medical Center is a medical group practice located in Sterling Heights, MI that specializes in Family Medicine.

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Location

Plumbrook Medical Center

39880 Van Dyke Ave Ste 102, Sterling Heights, MI 48313

Reviews

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Plumbrook Medical Center
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Provider Reviews
provider
Family Medicine
Dr. Neumann and his staff are friendly and professional. I feel as though he has my best interest as his top priority. He is easy to talk to and patient when answering my questions. His approach is conservative and thoughtful.
What went well
  • Appointment wasn't rushed
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Paul – Feb 07, 2021
provider
Family Medicine
I saw Dr. Neumann due to a back issue. He acted as if I was making things up. I spent 8 months asking him to order an MRI and he wouldn't. I went around him to get an MRI and it showed that I have a herniated disk in my back. Since I've been on short term disability while waiting for my back surgery, Dr. Neumann's office has caused me to have my disability payments stopped every month because they wouldn't fax my paperwork over to my disability ins. They insisted that they tried faxing it or calling me but none of that is true. After causing me to run out my FMLA while treating me like a junkie this doctor's office never faxed any of my physical therapy paperwork to my health ins. My surgery was cancelled the day before it was to occur. While appealing Aetna for the next month, I get to spend another $2000 for health ins. I get to fight with the disability ins. company to get paid. My family is going to go bankrupt because of Dr. Neumann and his legion of do nothing employees.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Another Neumann Victim – Mar 10, 2020
provider
Family Medicine
Dr. Fredric I. Neumann is the best. I know I am in the best of hands when in his care. I am confident in his medical knowledge and comfortable in his presence. I will never go to another doctor unless, of course, Dr. Neumann tells me to. The office staff is always courteous and professional. I have seen them handle the most difficult and rude clients with dignity and grace. They have always gone above and beyond when I have made a request outside of the norm. The entire staff has always been great!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
benway – Aug 27, 2019
provider
Family Medicine
Dr. Neumann was recommended to me, went there a couple of weeks ago and he seems like he would be a good doctor, but I'll never know because the women working at his desk are horrible! Not sure if they are stupid or lazy but they are definitely hostile to patients, act like they're being bothered, stay away!
What went well
  • Appointment wasn't rushed
  • Listened & answered questions
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
5 people found this helpful
Helpful
Sterling Hts – Oct 24, 2017
provider
Family Medicine
Dr Neumann and his staff (PA, Malisa) have been taking care of my mother and I for decades now. After years of struggling to find a single doctor to help with my mother's many medical/health issues, I now have the peace of mind of having one medical team that I can rely on completely. I appreciate and trust Dr Neumann and his team more than I can express.
What went well
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Tena in Royal Oak, MI – Apr 17, 2017
provider
Family Medicine
Been with them for over 20 years...no problems
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Sterling Heights, MI – Feb 01, 2017
provider
Family Medicine
I called to get a med marijuana card for paralyzed stomach issue. Told the staff I was a Medicare recipient. The charge should only be a maximum of $75.00 they gouged me for $150.00 I knew the charge wasn't right so I called around. Sure enough he's taking advantage of the poor and sick. He took a oath and broke it.HE SHOULD BE ASHAMED OF THIS DECISION I ALSO NEED THIS CARD TO REDUCE MY DEPENDENCE ON THE FENTENYL PATCH MARIJUANA HAS HELPED ME WITH DIABETES IT'S HELPED ME REDUCE THE PATCH BY HALF
3 people found this helpful
Helpful
TERRY in New Baltimore, MI – Feb 13, 2016

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