Family Medicine

Family Medicine • 1 Provider

5555 Metropolitan Pkwy Ste 400, Sterling Heights MI, 48310

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Family Medicine is a medical group practice located in Sterling Heights, MI that specializes in Family Medicine.

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Language services

  • Serbian

Medical Services

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Location

Family Medicine

5555 Metropolitan Pkwy Ste 400, Sterling Heights, MI 48310

Reviews

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Family Medicine
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Provider Reviews
provider
Family Medicine
Dr Khater has treated my daughter for years. She is always very patient with my daughter who has cerebral palsy and autism. The office staff are very helpful when I need forms filled out for my daughter, or I have questions/concerns.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sharon Milton – Aug 07, 2020
provider
Family Medicine
The women in the office (not including the Dr) are great. They tried to work with me to help out. The Dr however over bills. I was billed for a level 3 visit ($96) for a teleheath prescription refill. We were on the call for less than 1 minute. This was also amid the pandemic and the medication is a maintenance medication. I was also billed a level 4 visit (over $150) to simply go over annual blood results. My precious primary care (I moved and this office was much closer) had no issues refilling my prescriptions without a visit and even sending me blood results through the patient portal. This doctor seems to find a way to nickel and dime for every possible thing. For less than 45 minutes with this doctor since the beginning of this year, my insurance has been billed more than $300. When I questioned these over billed charges, it was suggested that if I disagreed with the way she bills things, I could find a new physician. Needless to say, I will spend the extra money gas (whic
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
Helpful
Jun 22, 2020
provider
Family Medicine
The staff is very professional and friendly and puts me at ease while I'm there doctor is very nice and kind and listens to me.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kim in MI – Jan 22, 2019
provider
Family Medicine
Offices is very nices and clean staff is Great,helpful,understanding,caring Dr. is also kind takes time with you.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Carlynn – Aug 16, 2018
provider
Family Medicine
Friendly staff, lots of insurances accepted, and very easy to schedule an apt.- I didnt have to wait a month to get in for my Physical.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Don in Sterling Heights, MI – Aug 10, 2018
provider
Family Medicine
Dr. Khater is great, she makes me feel at ease
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jennifer – Aug 04, 2018
provider
Family Medicine
If you would like to see a doctor that actually cares about helping you, look elsewhere. BTW if you have any certain medical conditions that might be considered
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Office environment
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Feb 23, 2018
provider
Family Medicine
Dr. K was referred to me by an MD,so I was surprised to be upset after my first visit.Get your insurance card out! Family in the medical pro. call this desirable trait exceptional ability to BILL INSURANCE. If the doc spent as much time with me as she did printing out test orders and internet information (I could have found info myself) about my conditions, I might not be writing a poor review.Yet, after 3 visits, nothing has changed. I will update in hopes that things will turn around.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Average Joe in Rochester Hills, MI – May 18, 2016

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