Southgate Surgery Center

Ophthalmology, Gastroenterology • 13 Providers

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Southgate Surgery Center is a medical group practice located in Southgate, MI that specializes in Ophthalmology and Gastroenterology.

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Reviews

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Southgate Surgery Center
Provider Reviews
provider
Ophthalmology
Reply
I had two failed glaucoma surgeries at the University of Michigan. My primary care doctor suggested that I see Dr. Katz. So glad that I did. He also needed to do glaucoma surgery, but he finally got my pressure down and glaucoma under good control. Just had a two year followup visit with him yesterday, and the glaucoma is still under great control. I am so glad that I was referred to Dr. Katz, and can not recommend him highly enough.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
SW – May 25, 2022
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Ophthalmology
Reply
Great doctor!!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 25, 2022
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provider
Ophthalmology
Reply
I have been going to this office for a number of years. Everything was great. Until, Dec 2021. The office is very rude and They don't want to answer any questions. If you ask questions about a test, You are a problem. I asked for Dr. Rasansky to call me because I was getting nowhere with the staff. He finally called me, He just kept talking over me and never apologized for his rude Manager. Just kept over talking me. This place is treating patients like they should have no questions. Dr. Rasansky never answered my concerns. They are also, Giving me the run around about giving me a copy of my records. Everyone there tells you something different!
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
Dec 29, 2021
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provider
Gastroenterology
Reply
Efficient, information, knowledgeable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Long wait times
1 person found this helpful
Helpful
Judith Hicks – Jul 10, 2021
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provider
Ophthalmology
Reply
I’ve been seeing Dr. Switch for awhile. I recently underwent cataract surgery and could not be happier! He went through the various options for replacement lenses and I’m thrilled with my vision. It’s so good, I can even thread a new with no glasses! He was very attentive and thorough during the surgeries and follow up care. I highly recommend him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Deb – May 27, 2021
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provider
Anesthesiology
Reply
Dr Mekasha is a very caring and professional. He’s helped me manage my pain so I can learn to live again. Amazing Dr
What went well
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Edward Mannix – May 21, 2021
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provider
Ophthalmology
Reply
My mother came in for testing and scheduling for cataract surgery on Wednesday. Everyone bent over backwards to get me the documentation needed since she lives in an assisted living. She was also treated with great respect. Thank you to the office of Dr. Switch.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 08, 2021
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provider
Gastroenterology
Reply
She is very thorough and caring. She is knowledgeable and treats patients like family. Highly recommend! She is the best!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
MMurphy – Apr 16, 2021
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provider
Gastroenterology
Reply
I've had Doctor Watts for a number of years. I found him to be very passive in treating my condition. I had a really bad flare and ended up in the hospital and still nothing was changed and I was kept on prednisone and Lialda (no biologic medicines or checks for other issues like c diff). He seemed good and helpful in the beginning but over the years he simply stopped caring. He didn't really explain anything to me near the end and just prescribed the meds and seemed more in a hurry.. this was in contrast to the first appointment I had with him where he did seem to care and get my colitis under control. The positive is calling the office you could talk to a person without going through a long drawn out automated system like my newer doctor.. The office staff also seemed friendly.. In the end I ended up switching doctors.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Bobby – Aug 23, 2020
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provider
Gastroenterology
Reply
She was rude to me, patted my stomach and condescendingly suggested that I try yoga. I do yoga all the time. I’m just a little overweight. It’s clear she’s weight-obsessed and didn’t want to talk to me about how to feel better in the short-term while I waited for tests. Then her office charged me over and over for one visit—I had to call multiple times to dispute the $200 charge for an office visit covered by my insurance. Each time, they were snippy and confused until they discovered their mistake. No apology was made for the stress of being billed over and over for a fully paid visit.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Aug 21, 2020
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provider
Ophthalmology
Reply
What can I say, the staff know their jobs and do them well. Dr. Singh, this lady is truly the best, she removed my caderac in my left eye and I went from blurry to 20/20 the next day. She is doing my right eye too. Looking forward to that.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Richard a Landskroener – Aug 02, 2020
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provider
Ophthalmology
Reply
No good, go somewhere else. You only have two eyeballs don’t risk losing one or both to this “dr” hasan hakim’s incompetence!
What went well
No results
What could be improved
No results
Helpful
Jun 14, 2020
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provider
Gastroenterology
Reply
Wow where do i start... Shes absolutely amazing she truly cares about her patients Not dismissive she honestly doesn't mind doing the footwork to figure out whats the underlining issue ...So glad to have her as a Doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Norma – Apr 16, 2020
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provider
Gastroenterology
Reply
She is sweet to talk to but her concern was only money. Scheduled for smart lipo which she promised that it’s perfect for me and she will take almost all the fat from my stomach and paid her $5000 and she assured me about the surgery and minimum pain. No follow up. One month after my stomach was the same even bigger because of the swelling had to beg her to do revision and still after that no result and she asked me after 6 months to pay another $2000 for 3rd time revision and trusted her and went through it but still no noticeable result and left with pain and swelling and still no follow up for he. So don’t trust her.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Apr 12, 2020
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provider
Gastroenterology
Reply
Dr. Watts and Bridget are great and the office staff very helpful! 5 stars
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 24, 2019
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Ophthalmology
Reply
Finally decided to find another eye doc — tired of 45-60 min wait times—each and every visit (over 2 years). Office and doc disrespectful of my time every visit, not just once or twice. He and office is interested in making money with booking multiple patients for the same time slot rather than being concerned with patient care. Billing problems as well—office would try to collect copays when charges should have been written off because of provider participation in my insurance plan. Also and MOST importantly concerned about Dr. Hafeez ‘s competency in treating my condition. He should have referred me to someone with more knowledge in Opthalmology than him.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jun 07, 2019
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provider
Ophthalmology
Reply
Very pleasant staff. Thorough exam by doctor. Have a relative with a rare retinal disease that I was concerned I might have. Dr. Katz's knowledge about the disease was extensive. Very impressed
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Apr 04, 2019
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Pain Medicine
Reply
I think he is a great Dr. Although my husband and myself went to him and we came together because it was easier than making different appointments on different days, well my husband failed his urine test and was terminated, then I received a letter stating I am terminated because I came in with my husband! Makes no sense at all, I have never failed any of my drug tests nor would I. I don’t think it’s fair at all.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Mar 29, 2019
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provider
Ophthalmology
Reply
Visited Dr. Katz for the first time yesterday. I was impressed with how professional he and his staff work. Courteous, thourough exam. Ran on time. Would highly recommend him.
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Mar 22, 2019
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Ophthalmology
Reply
Wonderful bedside manner. Thorough and explains things so you understand what’s going on
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Mar 21, 2019
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Frequently Asked Questions

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Contact Us

14050 Dix Toledo Rd

Southgate, MI 48195

Directions

Make an Appointment

(734) 479-5580