Women's Excellence in Obstetrics and Gynecology

Nursing (Nurse Practitioner), Midwifery • 12 Providers

1428 S Lapeer Rd, Lake Orion MI, 48360

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Women's Excellence in Obstetrics and Gynecology is a medical group practice located in Lake Orion, MI that specializes in Nursing (Nurse Practitioner) and Midwifery.

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  • Spanish

Medical Services

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Location

Women's Excellence in Obstetrics and Gynecology

1428 S Lapeer Rd, Lake Orion, MI 48360

Reviews

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Provider Reviews
provider
Obstetrics & Gynecology
Dr. Zaidan is the first doctor to help me with my stage 4 endo. I will say I wish he was a little bit more considerate when it comes to being worried about different meds or procedures, but I trust he will be able to help me get back to living my life. The main issue I have is his office staff. Good luck ever getting ahold of anyone. When you call everything is automated. There’s no way to get though to ask a real person a medical question unless you call after hours. Tell me how that makes sense! Every time you mention it to them they give you the same response: “use the online portal.” Unreal. I put up with it because he’s a good doctor, but it gets old. Especially when you walk into the office and the receptionist is on the office phone with family members. How do they get a direct number into the office but I can’t? After surgery I received no help and had to send an extremely rude email in order for them to finally call me. Scheduling anything is also a nightmare. Hire new staff!!
What went well
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
Helpful
Feb 20, 2021
provider
Midwifery
Sara is a Godsend. She delivered both of my babies and I feel so lucky to have had the opportunity to be guided by her through this most important time in my life. I have had appointments with many others and have never met a medical professional as knowledgeable and compassionate as Sara. Simply the best.
What went well
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 17, 2021
provider
Obstetrics & Gynecology
I saw Dr. Zaidan for the first time today and it was a breath of fresh air! I have been bounced around several doctors and practices over the past 7 months trying to get to the bottom of my pain. I felt as if none of them took me seriously or listened to my concerns. Dr. Zaidan was the complete opposite of that. He spent so much time with me at my appointment thoroughly going over my history and really listening to me when I explained my symptoms. He is the first doctor that I have gone to who makes me feel like a person instead of a number on a chart. He gave me hope that he will help me get to the bottom of my symptoms, instead of just passing me along without any explanation, which is unfortunately what I have encountered with my other doctor visits. My experience at Women's Excellence and with Dr. Zaidan has been phenomenal and I finally feel like I am being heard as a patient! Dr. Zaidan goes above and beyond to ensure that his patients are receiving the quality care they deserve!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Katie – Jan 23, 2021
provider
Obstetrics & Gynecology
My First visit was rushed he was very distracted. He spoke to me as if I was completely uneducated about my disease and seemed annoyed when I asked questions. I did have an Ultrasound, to which his NP afterwords told me I had "a lot going on". When I asked what exactly she said I would need to make an appointment with the DR. So I did. He again seemed to be annoyed I had a list of questions and barely went over the US results. I have decided to go out of state for care to a true excision specialist who was a much better match re bedside manner and thoroughly answered my questions. Having a possible hysterectomy at 39 is a big deal and I just didn't feel comfortable moving forward.
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
1 person found this helpful
Helpful
Jan 18, 2021
provider
Obstetrics & Gynecology
Not able to get an appointment. Tried for over a week to talk to actual person to make my first appointment. On line request, they called back once while I was in the shower. Called back for a full week and all they say is they are behind in calls. The practice may have an amazing reputation, but that doesn't help if you cannot get in to see them.
What went well
No results
What could be improved
  • Difficult to schedule appointment
Helpful
Dec 16, 2020
provider
Obstetrics & Gynecology
I met Dr. Zaidan in 2019, after a major surgery discovering my diagnosis of endometriosis. Being in my early 20's, I needed an expert in all things OBGYN, specifically endometriosis. I struggled finding a doctor who shared my concern about endometriosis and had a sense of urgency similar to mine. I took a chance on Dr. Zaidan and was so pleased with our first visit. He listened to me and shared his thoughts about my recent discovery and the medical reports that I provided him with. After that, he immediately wanted to schedule another visit for blood work and an ultrasound. Then, he performed my first exploratory robotic surgery to see what was going on. After that surgery, I went on Zoladex for six months. Another surgery was performed and we discovered that the treatment worked, significantly. I am on another treatment to maintain the progress that we have made. Dr. Zaidan is talented, up to date with research, and passionate.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Nov 16, 2020
provider
Nursing (Nurse Practitioner)
Kaycie is so nice. I really enjoyed when I have had to have her help me instead of my Dr. Kaycie is always so sweet and nice and just puts you at ease. You can tell she really cares & wants to help you. She has even stopped a procedure cause she knew I was in so much pain. She stopped and gave me time to take some medication & to calm down (it hurt... it wasn't supposed to but my body is weird lol). But she didn't make me feel bad or rush me so I wouldn't ruin her schedule. I was really impressed with that. She even apologized for making me in pain. Kaycie is very knowledgeable and willing to help with what you need to do. I appreciate her willing to help with more then one of my issues. She is really nice and friendly. I like having time with Kaycie.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Robin – Nov 07, 2020
provider
Obstetrics & Gynecology
Dr. Zaidan has saved my life! He is the only dr who didn't give up on me. I have severe endometriosis & when things didn't work he thought outside the box. He gives all the time (you may wait a little but I would rather wait for a dr who actually cares about me then one who I am just a number.) Dr. Zaidan truly cares & has never thought I was faking. He will even tell me a story while getting a painful nerve block to help me get my mind off. He found out my Mom was making a appointment cause she found a lump he stated late that night & saw her that day. And got her into the mammogram the next day. When I told him my brother had a heart attack he tested my blood that day. He just doesn't care about the women parts but you as a patient. I tell him he is a superhero in scrubs. If I didn't find him I would be in a wheelchair. It is not often you find a doctor who actually cares about you & doesn't give up. I went to so many endo specialists & he is the BEST! He believes me when I tell him
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Robin – Nov 07, 2020
provider
Nursing (Nurse Practitioner)
I had 2 appointments with Grusnick. She rushed me through both, and never gave me the chance to ask questions. I found her to be dismissive, inattentive and sarcastic. She didn't have my chart or know what was wrong with me, and didn't listen when I tried to explain. We did not have good rapport, and I would not recommend her, particularly if you have endometriosis.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Jan 25, 2020
provider
Nursing (Nurse Practitioner)
Jennifer makes me feel very comfortable and she is so wonderful! I would recommend her to everyone :)
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Keiko Hansen – Jan 21, 2020
provider
Midwifery
Amanda delivered my first baby. I had never seen her as they are always rotating at the office, but she immediately made me feel comfortable and also empowered me through my natural childbirth
Helpful
Dec 17, 2019
provider
Midwifery
Sara always makes me feel like I’m just visiting with a friend rather then a stuffy medical provider. She explains everything well and always answers my questions and makes me feel less stressed upon leaving my appointment
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 17, 2019
provider
Midwifery
She is very rude and does not care much about the patients interest. She gives advice in parts of life that she does not need to discuss. Would not waste time seeing this midwife, very uneducated.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Dec 13, 2019
provider
Nursing (Nurse Practitioner)
Excellent!! She listens and has deep care and concern for her patients!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
C. Woods – Nov 27, 2019
provider
Nursing (Nurse Practitioner)
Love how sweet and kind she is.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Erica Kowalec – Nov 20, 2019
provider
Obstetrics & Gynecology
I have know him since I was 7 when he was providing care for my mother and started going to him in 2015 when pregnant with my daughter. He also has provided amazing care with my endometriosis.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Oct 16, 2019
provider
Nursing (Nurse Practitioner)
Very pleasant and easy going. Every question that I asked was answered, and she cleared my mind. If I can't see my regular doctor I will see her again!
Helpful
Oct 11, 2019
provider
Midwifery
I had may baby delivered by Sara and it was most encouraging calming experience. My first visit to women’s excellence was with Sara and I didn’t know how to request her after that but I was glad to have her at my child’s birth. I have second on the way and I will try to have my appointments in the future with her.
Helpful
Sanela H. – Jun 18, 2019
provider
Review for Shawna Cuda
Nursing (Nurse Practitioner)
I love Shawna Cuda! She made me feel welcome, the visit was not rushed, she was very nice, gave me a lot of information, and was very gentle during my pelvic. It’s hard to find such caring doctors/nurse practitioners, but she was amazing. I would highly recommend her to anybody.
Helpful
May 28, 2019
provider
Obstetrics & Gynecology
Dr Zaiden seems to be a good Dr, but the billing dept will not work with you if there are any issues. Long story short, after 1.5 years trying to get them to bill a few services correctly ( which the insurance company told me was a covered procedure), I've had to pay it, and switch to another Dr. I even told Dr Zaiden himself, but no help at all from him. Sad.
Helpful
Apr 03, 2019

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