West Michigan Cardiothoracic Surgeons

Cardiothoracic Surgery • 1 Provider

100 Michigan St NE Ste 8830, Grand Rapids MI, 49503

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West Michigan Cardiothoracic Surgeons is a medical group practice located in Grand Rapids, MI that specializes in Cardiothoracic Surgery.

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Location

Grand Rapids Office

100 Michigan St NE Ste 8830, Grand Rapids MI 49503

CallDirections

(616) 459-7258

Reviews

Provider Reviews
provider
Cardiothoracic Surgery
Reply
One day before Open Heart surgery, after all the prep work was complete, Downey had his secretary call me on the phone to tell me the surgery was cancelled - no explanation, no advice, no nothing. IF this the measure of the man, I would say he is abject failure in life. Since he did not operate on me, I can not comment on his surgical skills . Probably just as well, as I found an excellent surgeon in Ann Arbor.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Long wait times
Helpful
Carl S – Jul 16, 2022
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provider
Cardiothoracic Surgery
Reply
Dr Downey and his team have taken great care of my father, getting him in for tests with some urgency, doing a TAVR procedure and then the follow-up care. It felt like we were part of his family the whole time. Highly recommend him for his expertise and care.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim z – Jun 05, 2022
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provider
Cardiothoracic Surgery
Reply
Highly recommend. Superb office staff combined with superb consultation by Dr. Downey even though surgery wasn’t necessary. He takes the time to throughly go over your exams, options and concerns. Great experience all around. Thank you so much!(:
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
VM – Apr 27, 2022
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provider
Cardiothoracic Surgery
Reply
I was very pleased with the care I received from Dr Downey and his staff. I had complications following surgery which were attended to in a timely manner. I would recommend him to anyone going through heart surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anne Fuller – Feb 13, 2022
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provider
Cardiothoracic Surgery
Reply
It's unfortunate that there aren't any negative stars. Dr. Downey would certainly merit them as far as I am concerned. Noticed his "good" reviews were a few years ago. Perhaps he is a skilled surgeon but he can make a mistake and would never admit to it and refused to speak to the family about the operation. He is a rude individual and cannot take the time to speak with anyone associated with the patient or their family.
What went well
No results
What could be improved
No results
Helpful
Ann Hargreaves – Mar 07, 2021
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provider
Cardiothoracic Surgery
Reply
Very poor follow-up.
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Oct 31, 2019
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provider
Cardiothoracic Surgery
Reply
This is hands down the absolutely most skillful, knowledgeable, professional, caring Dr. I have had the privilege of becoming one of his patients. He acted with a sense of urgency and kept me calm and steady but knowledgeable about the seriousness of my new heart issue, my first surgery and heart surgery at that, I was kept comfortable and informed, his staff was very kind and informative and my care was very personalized. I will always recommend this Dr. And his wonderful staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 people found this helpful
Helpful
Mark Meranda in Allendale, MI – May 24, 2017
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provider
Cardiothoracic Surgery
Reply
Very good Doctor. He's very Professional and knows what he's doing. Always caring for your we'll being and Nurses & staff very friendly as well. Honestly I didn't want to leave the hospital if it wasn't that I was tired from being in bed most of the time. Thank you Dr. Downey.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Maria in Ortiz – May 04, 2017
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provider
Cardiothoracic Surgery
Reply
Dr. Downey did a surgery recently on my aunt and it turned into a very lengthy, difficult surgery but he took all the extra time and energy to perform it to bring her through.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
15 people found this helpful
Helpful
Muskegon, MI – Jan 19, 2016
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