Heidelberg Dermatology PC

Dermatology • 2 Providers

20400 Livernois Ave, Detroit MI, 48221

Make an Appointment

Telehealth services available

Heidelberg Dermatology PC is a medical group practice located in Detroit, MI that specializes in Dermatology.

Providers

Dr. Karen Heidelberg, MD

Dermatology

26 Ratings

Dr. Carol Prince, MD

Dermatology

3 Ratings

Insurance Check

Search for your insurance provider

Medical Services

Search for your condition or procedure

Help Improve Healthgrades

Does Heidelberg Dermatology PC...

Does Heidelberg Dermatology PC offer virtual visits or other telehealth services?

Is Heidelberg Dermatology PC physically located within a hospital?

Does Heidelberg Dermatology PC offer weekend appointments?

Does Heidelberg Dermatology PC have an onsite pharmacy?

Does Heidelberg Dermatology PC have free onsite parking?

Common Questions and Answers

Have free onsite parking?
No responses yet. What's your ?
Yes
(0)
No
(0)
Have an onsite pharmacy?
No responses yet. What's your ?
Yes
(0)
No
(0)
Offer virtual visits or other telehealth services?
No responses yet. What's your ?
Yes
(0)
No
(0)
Physically located within a hospital?
No responses yet. What's your ?
Yes
(0)
No
(0)
Offer weekend appointments?
1 user said yes. What's your ?
Yes
(1)
No
(0)
Offer appointments outside of business hours?
No responses yet. What's your ?
Yes
(0)
No
(0)

Location

Heidelberg Dermatology PC

20400 Livernois Ave, Detroit MI 48221

CallDirections

(313) 864-3766

Reviews

Provider Reviews

Review for Dr. Karen Heidelberg, MD

Dermatology

I love the additional staff attendance in the room taking notes, I think this is critical. It gives Dr Heidelberg more time to engage with the patient and not worry about getting every detail written down herself to review later.it makes me feel that she really cares.

What went well

No results

What could be improved

No results

Helpful

Mar 29, 2019

×Post a ResponseAre you this provider?

Review for Dr. Karen Heidelberg, MD

Dermatology

This place has come a long way with its customer service! New front desk with friendly staff seemingly engaged with each patient. I would definitely recommend, the quality of professionalism now meets their historical service...

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

1 person found this helpful

Helpful

Pleased patient in Bloomfield Hills, MI – Jun 12, 2018

×Post a ResponseAre you this provider?

Review for Dr. Karen Heidelberg, MD

Dermatology

I've been a patient for years, and I've been very pleased. I appreciate the fact that it is posted that some patients condition may require more attention that originally expected, so they appreciate patients understanding. With several skin conditions, this has definitely been the case with me and my family. She's excellent with mole and skin tag removals..

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions

What could be improved

Long wait times

7 people found this helpful

Helpful

Southfield, MI – Mar 19, 2016

×Post a ResponseAre you this provider?

Review for Dr. Karen Heidelberg, MD

Dermatology

I read tones of reviews before making my appointment stating the wait time was horrible, but I wanted to give it a try. I had an appointment at 7:50 am on Saturday and sat for an hour in the lobby. I was then called to the room and sat for another 30 minutes. By 9:30am, I left. This is totally unacceptable and I don't see how this place is still in business. I would not recommended this place to anyone.

What went well

No results

What could be improved

Long wait times

8 people found this helpful

Helpful

Jan 16, 2016

×Post a ResponseAre you this provider?

Review for Dr. Karen Heidelberg, MD

Dermatology

I was a patient of her father. I was thrilled when I found out she was his daughter called the office to make sure they took my insurance, confirmed booked my appointment. Upon arriving I had never witness such an unprofessional medical office. The receptionist was yelling at patients for signing the wrong sign in sheet! Instead of greeting them and asking the right questions to get them where they need to go! 20 minutes later the office manager comes out to tell me my insurance is not accepted

What went well

Office environment

What could be improved

Difficult to schedule appointment
Staff wasn't friendly

12 people found this helpful

Helpful

Lita in Detroit, Michigan – Jan 12, 2016

×Post a ResponseAre you this provider?

Review for Dr. Karen Heidelberg, MD

Dermatology

The last appointment was at 3:30pm I didn't leave until 5:10pm.a the work they do is good, however the customer service and scheduling is HORRIBLE!

What went well

Office environment
Listened & answered questions
Explained conditions well
Trusted the provider's decisions

What could be improved

Difficult to schedule appointment
Appointment was rushed
Long wait times

9 people found this helpful

Helpful

Eastpointe – Dec 01, 2015

×Post a ResponseAre you this provider?

Frequently Asked Questions

Where is Heidelberg Dermatology PC located?

What are the top specialties practiced at Heidelberg Dermatology PC?

How many providers practice at Heidelberg Dermatology PC?

Heidelberg Dermatology PC

Providers

Insurance Check

Medical Services

Help Improve Healthgrades

Does Heidelberg Dermatology PC...

Common Questions and Answers

Compare with other Dermatologists

Location

Heidelberg Dermatology PC

Reviews

Be the first to leave a review

Frequently Asked Questions

Recommended Reading