First of, he is a very old gentleman who is clearly out of touch with modern age. When you step into his waiting room, you can see that there has been no cleaning done in a while. That aside, he has no staff to offer assistance (He is the only one there) which is both sad and unsettling. Aside from that, Dr. Uy is not real friendly or compassionate. He assumes that if you are Latino, you are from Mexico and that you don't speak English. He has open appointments because he has no patients.
inconsiderate to his patient's well being