OFFICE

Tower Oaks Surgery Center

Ear, Nose, and Throat, Neurotology | 2 Providers

Average Rating of all Office Providers
(40)

Tower Oaks Surgery Center

3200 Tower Oaks Blvd Ste 100
Rockville, MD 20852
View All Locations »(301) 770-1711

Office Providers


Office Provider Reviews

3.3
(40)

based on the average of 40 provider reviews for Tower Oaks Surgery Center

Review of Dr. Prasad

-Glen Burnie, MD |

I came early knowing I’d have to wait. But not for 50 minutes and counting. When I was taken to an examining room, I waited again. When I had enough I walked out. And I noticed Dr. Prasad in a room, relaxed and on his laptop with no patient. It looked like he didn’t know he had a patient waiting to see him! I asked front office and all she could say was he’s running behind & he got out of surgery. And I’m looking at her thinking AND? SO? What’s your point? Never returning.
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Review of Dr. Prasad

-Alexandria, VA |

Dr. Prasad is a fine physician & a nice man, but in my experience, he's very unreliable where his appts are concerned. Indeed, his office as standard operating procedure schedules, then cancels & re-schedules appts numerous times due to changes in his personal & surgical schedule. He's also inconsiderate when it comes to respecting his patients' time b/c he is rarely on time. The Fairfax office opens at 9 AM, but he will arrive 30-60 mins late, so all the patients are backed up in wait room.
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Review of Dr. Arenstein

-Gaithersburg, MD |

I had a 3 p.m. appointment in his office on Oct. 31, 2016. By 3:55 p.m. Dr. Arenstein had still not appeared. I advised the front desk 1) I was livid for being made to wait so long; 2) I was leaving their offices; and 3) They had best not charge me or my insurance for this visit. When I came in they had me sign a form that said I would pay a fee to the doctor, if I did not show up for the appointment (fair enough). When I asked if I would be paid for my lost time, I got a blank stare.
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Review of Dr. Arenstein

- in Gaithersburg, MD |

I made an appointment for my 93 year old friend. It is difficult to get her up and out of the house. I downloaded and completed all of the forms in advance, but in trying to manage her into the car (with her nurse), forgot her insurance card. I had all insurance information and tried to have them exam and clean her ears while I went back for the insurance card but they refused. I find the lack of compassion and understanding to be disrespectful and could never recommend this group of doctors
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Review of Dr. Arenstein

- in Gaithersburg, MD |

Consistent Service Excellence from Dr.Arenstein and His Staff: Caring, Genuine, Compassionate, Patient, Respectful - the list goes on , and on. Thank You All !!!!
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Learn About Tower Oaks Surgery Center

32 Procedures

  • Ablation Or Excision Of Nasal Turbinates
  • Adenoidectomy
  • Antrostomy And Antrotomy (Sinus Surgery)
  • Balloon Sinuplasty
  • Cervical Lymph Node Dissection
  • Cochlear Implant Insertion
  • Craniectomy, Craniotomy, Surgery Of Skull Base, Neuroendoscopy
  • Diagnostic Nasal And-Or Sinus Endoscopy
  • EMG (Electromyography)
  • ENT Surgery
  • Ear Surgery
  • Ear Tube Placement
  • Ethmoidectomy (Sinus Surgery)
  • Excision Of Parotid, Sublingual, Or Submandibular Gland
  • Excision Or Destruction Of Palate Or Uvula Lesion
  • Excision Or Destruction Of Pharynx Lesion
  • Excision Or Destruction Of Tongue Lesion
  • Frenectomy
  • Head And Neck Surgery
  • Intranasal Or Sinus Procedure
  • Laryngoscopy - Laryngotomy - Laryngectomy - Pharyngolaryngectomy - Pharyngectomy
  • Laryngoscopy And Laryngotomy
  • Lymph Node Biopsy Or Excision
  • Nasal Septum Surgery (Septoplasty)
  • Perforated Eardrum Repair (Tympanoplasty)
  • Sinus Surgery
  • Sphenoidotomy (Sinus Surgery)
  • Thyroidectomy Or Thyroid Lobectomy
  • Tonsillectomy
  • Tracheal Surgery
  • Vestibule And Floor Of Mouth, Excision Or Destruction
  • Wound Repair

MORE

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Language Services

  • Hindi

Insurance

Tower Oaks Surgery Center accepts 9 insurance carriers

  • Aetna
  • Anthem Blue Cross Blue Shield
  • Blue Cross Blue Shield
  • CareFirst Blue Cross Blue Shield
  • Cigna
  • Coventry Health Care
  • First Health (Coventry Health Care)
  • Humana
  • MultiPlan
*Please verify this information when scheduling an appointment.

Our Location

Tower Oaks Surgery Center

3200 Tower Oaks Blvd Ste 100

Rockville, MD 20852

(301) 770-1711