Laurel Pines Dental Group

Dentistry • 2 Providers

14333 Laurel Bowie Rd Ste 100, Laurel MD, 20708

Today: Closed

CLOSED NOW

  • Mon8:00am - 5:00pm
  • Tue8:00am - 5:00pm
  • Wed8:00am - 5:00pm
  • Thu8:00am - 5:00pm
  • Fri8:00am - 5:00pm
  • SatClosed
  • SunClosed

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Laurel Pines Dental Group is a medical group practice located in Laurel, MD that specializes in Dentistry, and is open 5 days per week.

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Location

14333 Laurel Bowie Rd Ste 100, Laurel MD 20708

CallDirections

(301) 969-2325

Reviews

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Laurel Pines Dental Group
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Provider Reviews
provider
Dentistry
Reply
I was looking for some emergency dental treatment as it appeared I had an abscess forming around a tooth. Pros- Got me in at 9:30am on a Monday for an emergency walk in Accepted my insurance making it to where there was no fee initially for the day. Very friendly front desk/ dental assistant / dental hygenist Discounted day of cost for unexpected treatment not covered by my insurance Cons - From jump, every single person I spoke with, I informed them the main reason I wanted to come in was for antibiotics for the newly formed infection in my mouth. I have had a similar issue in the past and was prescribed penicillin to help reduce the infection so the swelling would go down. Not one person indicated it would be an issue to get such a prescription. I then met with Dr. Shawn Samad, who again I informed before any work was done that I mainly was there to get some form of antibiotics. He talked me in to getting a debridement cleaning which was not covered by my insurance so I would
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Ashley N Toombs – Nov 20, 2019
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provider
Dentistry
Reply
Practice is run like a zoo running patients like cattle. The front desk staff can be plastic face smile upfront but trained to cover themselves, lie, throw any others under the bus rather than admit mistakes and dishonest billing. Dr. Samad while pleasant to his patients, overall arrogant and has taken on too much and it shows in his work and his practice. Poor workmanship, and takes no ownership for it. Unprofessional to have the dentist barking orders to his staff while clients are present
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
MD – Jan 09, 2019
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provider
Dentistry
Reply
everyone was very nice and explained the procedure
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 12, 2018
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provider
Dentistry
Reply
Good: easy to make an appointment, very conveniently located.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Jan 11, 2018
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provider
Dentistry
Reply
Dr. Samad took time to work with me to determine problem with tooth pain.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 09, 2018
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provider
Dentistry
Reply
I had a great experience today at my crown appointment. I was having 1 tooth done and they noticed another crown was also cracked right next to it. I had just had that other crown done in June 2017, so they made me a new crown free of charge!!! Exceptional service from everyone :)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Jan 04, 2018
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provider
Dentistry
Reply
No Pain! Overall experience was good.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 03, 2018
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provider
Dentistry
Reply
it was a great visit the whole stuff was nice and friendly. i come here multiply times and not disappointed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 29, 2017
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provider
Dentistry
Reply
personal touch
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 28, 2017
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provider
Dentistry
Reply
came in for 3 wisdom teeth extractions. process was very quick and painless. dr. samad and his team provided excellent care.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 28, 2017
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provider
Dentistry
Reply
i came with a bad picture in mind but dr samad is an excellent dentist. i felt next to no pain and before i knew it, the whole procedure was done. i feel relieved and absolutely recommend him to anyone having any pain or discomfort dentally.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 27, 2017
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provider
Dentistry
Reply
Had an awesome experience to have my teeth checked and cleaned. The staff is very helpful too!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 21, 2017
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provider
Dentistry
Reply
Had a great experience with Dr. Samad. He was able to see me for an emergency appointment of a Saturday morning and was quick to figure out the cause of my dental problems.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 21, 2017
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provider
Dentistry
Reply
it was a pleasant experience
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Dec 21, 2017
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provider
Dentistry
Reply
Good cleaning, xrays, and explanations
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 21, 2017
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provider
Dentistry
Reply
Enjoy coming to the dentist! Always efficient and pleasant experience!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 20, 2017
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provider
Dentistry
Reply
I've been coming to this practice for a long time since having Dr. A'Beckett as my dentist. I can say that ever since Dr. Samad has taken over the care for patients has still remained the same
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 20, 2017
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provider
Dentistry
Reply
Dr. Samad saw me late on a Sunday for an emergency and worked hard to relieve my pain and set me up for further care. Root canal was painless and provided immediate relief. Very grateful for the practice's willingness to see me on a Sunday evening.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Dec 20, 2017
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provider
Dentistry
Reply
was scared at first but talking to the doctor really took away all of my worries and felt really at ease threw the whole procedure i'm no longer afraid of the dentist
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Dec 20, 2017
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provider
Dentistry
Reply
I never have any complaints with Dr. Samad. He's very personable and willing to explain everything in a simple manner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 19, 2017
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