William J Crooks IV, MD

If there were any way to give this so called Doctor less than one star I would. He is the most unreliable Doctor i have ever had as my PCP in my 55 years living. He is on the UMASS portal, but does nothing with it. With one exception he has his Admin. run blocker for him. They blame him for not doing the actual "paperwork" and He blames the patient. then when he is called on this he flips out. Document every transaction with this guys office and with him personally. Give it 6 months and you will

This doctor was so rude to me because I have pain. He is supposed to be my PCP, I have a surgery planned in a few weeks asked if he could provide pain meds until the time, he basically called me an addict and walked out. He didn't try to find a solution to help me as I am his patient. It is a shame that people that are in legitimate pain are labeled because other people have abused their medication. I asked if he could at least give something I dont care if it is narcotic and he refused to help.

I accompanied my mentally ill, adult son for his annual physical. Dr. Crooks was given my son's present medical diagnosis and medications. In response to my an inappropriate comment by my son, Dr. Crooks proceeded to order us to "Get Out!" The examination never took place. I was startled by his sheer disrespect for (me) a parent and disabled patient. Dr. Crooks did not appear to care about his patients welfare, and allowed his temper and rude manner to interfere with proper care.

I accompanied my mentally ill, adult son for his annual physical. Dr. Crooks was given my son's present medical diagnosis and medications. In response to my an inappropriate comment by my son, Dr. Crooks proceeded to order us to "Get Out!" The examination never took place. I was startled by his sheer disrespect for (me) a parent and disabled patient. Dr. Crooks did not appear to care about his patients welfare, and allowed his temper and rude manner to interfere with proper care.

The Dr has a 5 minute rule - if you're going to be five minutes late you need to reschedule. I rescheduled my whole day to make sure I'd respect Dr Crooks rule. I don't know how late Dr Crooks was as I stopped waiting after 30 minutes. Dr Crooks, I needed help, I came to you for help, you made a point of making sure your time was valued, and you failed to even respect me or mine. How could I respect your evaluation? Admin couldn't answer simple questions about forms. Very poor by my standards.

The most condescending, demeaning human being I have ever encountered. I am 24 years old and I have recently moved to Massachusetts for a job. I was looking for a new PCP in the area, so I scheduled an appt. with Dr. Crooks. Within a minute of meeting me, he was aggressive and told me he didn't "believe" me or my medical records, which I had transferred from my home state. He then told me I would be charged for "wasting his time." He offered no help, guidance, or basic manners during our meeting

I scheduled a physical with him and due to my blood pressure being high he billed it as an office visit instead of my annual physical. I ended up with over $360 in medical bills for an appointment that should have cost me nothing out-of-pocket. When I tried discussing the issue with him his response was I'm sorry things cost money. Exact words. Aside from his shady billing practices he is condescending. He is a crook and aptly named. Do yourself a favor and find a better, more honest doctor.

He sent me to Franklin Pain Clinic which is a glorified pill den, saw a woman on so much pain medicine she could barely talk, ended up having another disc fusion surgery rather than getting addicted to pain meds I choose surgery which only required me to be on pain meds for a few months rather than forever, not a good physician

Misdiagnosed me within five minutes of a visit. Prescribed a med that requires blood work (that I did not take) and an MRI. Walked out on my father without performing the scheduled physical (my father has a heart condition and a history of cancer) because my father did not want two procedures done (patient right to refuse). Did not answer a simple question my mother asked because her reason for the visit was for only one purpose.

Attentive, easy to approach, and easy going. Dr. Crooks has a great demeanor and sense of humor. Would highly recommend to friends and family.