Ear, Nose & Throat Surgeons of Western New England, LLC

Ear, Nose, and Throat, Pediatric Otolaryngology (Ear, Nose & Throat) · 5 Providers

Providers

Insurance Check

Language services

  • Spanish

Medical Services

Location

Mary Lane

85 South St, Ware, MA 01082

Provider Reviews

Overall rating for providers

3.9

Based on 86 Reviews

in Pittsfield, MA - Sep 13 2019

Review for Dr. Jacobs

Terrible can’t deliver on what he said he could do

in Holyoke, MA - Jul 23 2019

Review for Dr. Plosky

He was running late and I had rushed visit... will not go back

Jun 18 2019

Review for Dr. Jacobs

Apr 27 2019

Review for Dr. Busekroos

50 minutes wait, poor customer relations

Mar 10 2019

Review for Dr. Plosky

Excellent! Kind, patient and knowledgeable. Highly recommend!!

in CT - Feb 07 2019

Review for Dr. Jacobs

I found Dr. Jacobs to be attentive, unhurried, clear, direct, patient, and understandable throughout my office visit. The experience left me both relaxed and hopeful.

in Enfield, CT - Feb 03 2019

Review for Dr. Jacobs

Worthington, MA - Feb 02 2019

Review for Dr. Mason

Dr. Mason was very friendly, easy to speak with & ask questions. During my procedure he explained each step. Felt very comfortable with him. Made the procedure easy to get through.

in Hampden, MA - Nov 28 2018

Review for Dr. Mason

Love Dr.Jacobs! He was amazing with my 2.5yr old and was super realistic about treatments for his chronic ear infections. Not a long wait time at all and everyone was super friendly and made my son feel comfortable. Would most definitely recommend physician/office!

Jun 29 2018

Review for Dr. Jacobs

Jun 29 2018

Review for Dr. Mason

I don’t particularly enjoy having ear wax removal done; however with Dr Jacobs it’s almost painless. He is gentle, compassionate and really just the very BEST. I highly recommend him and have done so.

in Brimfield , MA - Jun 19 2018

Review for Dr. Jacobs

Not impressed with her. Three appointments and I feel she didn't take me seriously ~ would like to see different Dr in the practice but was told they don't like to do that. She is talking surgery and would like 2nd opinion but can find any other local ENT!

Jun 01 2018

Review for Dr. Busekroos

May 23 2018

Review for Dr. Mason

Excellent doctor. Very caring man and makes sure you understand everthing from beginning to post op. I highly recommend Dr Plosky to family and friends.

in Chicopee - May 01 2018

Review for Dr. Plosky

in Springfield,Ma. - Apr 28 2018

Review for Dr. Jacobs

I will never bring my young son back to this practice. My son was scared to have his ears cleaned, which I explained up front. He was rude and condescending to my son and seemed like he was a in a big rush to get out of there. Awful experience - do not recommend him in any way.

Apr 16 2018

Review for Dr. Jacobs

in Chicopee , MA - Apr 06 2018

Review for Dr. Mason

Respectful, listens to patient and family, answers questions. We did not feel rushed. Looked back in medical record for pertinent tests that had already been done and explained findings in context of office visit.

Dec 24 2017

Review for Dr. Plosky

CONWAY - Nov 18 2017

Review for Dr. Jacobs

This doctor did not listen to me at all. He mocked my answers to his questions and did not have any advice or recommendations that I have not already tried. I was astounded by his lack of empathy and I would never recommend this uncaring doctor to anyone.

Nov 11 2017

Review for Dr. Plosky

in Chicopee,MA - Aug 21 2017

Review for Dr. Jacobs

Office wait was a little long. But Dr. Busekroos was very nice and took the time to explained my proceder I'm going to have.

in South Hadley, MA - Jul 11 2017

Review for Dr. Busekroos

May 05 2017

Review for Dr. Mason

Dr Jacobs injected Botox into my vocal cords for a condition I have. Once I went home the evening of the operation I had to go to the emergency room for trouble breathing and had respitory failure. Lucky to be a live thankfully to the doctors in the emergency room. Be careful with Dr Jacobs

Holyoke, MA - Mar 22 2017

Review for Dr. Jacobs

Dr. Plosky was friendly and honest. He gave me straight forward information. He performed surgery (UPPP) and has helped control my sleep apnea.

Northampton, MA - Mar 17 2017

Review for Dr. Plosky

Dr. Jacobs is very personable along with being highly professional and knowledgeable

in Westfield, MA - Feb 21 2017

Review for Dr. Jacobs

in Feeding Hills - Nov 18 2016

Review for Dr. Mason

in Holyoke, MA - Nov 18 2016

Review for Dr. Mason

in Chicopee, MA - Nov 18 2016

Review for Dr. Mason

Excellent, calming manner. Took the time to explain everything. She and her staff were wonderful.

in Chicopee, MA - Nov 12 2016

Review for Dr. Busekroos

in West Springfield, MA - Nov 11 2016

Review for Dr. Mason

Always friendly and professional. He has helped in curing my dad's cancer above and beyond the care we experienced in the past.

in Southwick MA - Oct 14 2016

Review for Dr. Plosky

in Somers, Ct - Oct 12 2016

Review for Dr. Mason

I would like recommend Dr. Plosky because after not being able to breath normally through my nose for over a year he was able to find out what I had. He acted immediately and had a surgery with in weeks. Now, I'm able to breath normally thanks to Dr. Plosky.

in Manchester, CT - Sep 15 2016

Review for Dr. Plosky

in Palmer,mass - Aug 18 2016

Review for Dr. Plosky

Total different diagnosis then 2 previous more experienced Doctors. Never took the bags of goo that had been collected and preserved to be analyzed for possible bacterial infection. Waited over an hour for the Doctor to show . Scary part is this Dr performing surgery.

in Athol, MA - Jul 22 2016

Review for Dr. Busekroos

in Springfield, MA - Jul 22 2016

Review for Dr. Jacobs

in Chicopee, MA - Jun 22 2016

Review for Dr. Mason

in West Springfield, MA - Jun 09 2016

Review for Dr. Plosky

in Ludlow, MA - Jun 09 2016

Review for Dr. Plosky

The doctor was always on time, answered all questions without hesitation. Most importantly he focused on my concerns and was intuitively caring.

in Conway, MA - Jun 08 2016

Review for Dr. Plosky

Westfield, MA - Jun 02 2016

Review for Dr. Jacobs

in Ludlow, MA - May 24 2016

Review for Dr. Plosky

The doctor was very friendly and so was office staff. Was in for a visit for a child and was very patient.

in Springfield, MA - May 23 2016

Review for Dr. Plosky

I never felt rushed in any way as I have with other doctors. Dr. Plosky spent enough time to fully explain the diagnosis and my options to deal with the condition. He is professional, yet friendly and honestly caring.

in Enfield, CT - May 20 2016

Review for Dr. Plosky

Had to see another doctor after Dr. Plosky treated my ear infection with white vinegar and water and it got much worse.

in Springfield, MA - May 12 2016

Review for Dr. Plosky

Excellent surgeon

in Holyoke, MA - May 02 2016

Review for Dr. Busekroos

His staff is extremely rude, even when they are making sure they are collecting your copay!

Springfield, MA - Mar 18 2016

Review for Dr. Jacobs

He didn't seem to care about my needs as a patient and he was too rushed too listen to what I had to say. He came with high recommendations so we thought he would be great.

in Springfield, MA - Feb 04 2016

Review for Dr. Jacobs

in massachusetts - Jan 22 2016

Review for Dr. Mason

in Springfield, MA - Jan 04 2016

Review for Dr. Jacobs

If needing a surgery for eartubes or tonsils I would definitley reccomend him, if for anything non-surgical I would not.

Amherst, MA - Dec 31 2015

Review for Dr. Jacobs