Ear, Nose & Throat Surgeons of Western New England, LLC

Audiology, Ear, Nose, and Throat · 26 Providers

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  • Fri8:30am - 5:00pm
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Language services

  • Spanish

Medical Services

Location

Springfield Office

100 Wason Ave Ste 100, Springfield, MA 01107

Providers

Provider Reviews

Overall rating for providers

4

Based on 199 Reviews

Oct 11 2019

Review for Dr. Schreibstein

Oct 09 2019

Review for Dr. Schreibstein

in Pittsfield, MA - Sep 12 2019

Review for Dr. Jacobs

Dr. Eppsteiner has gone out of his way to make my surgery as easy as possible. Pre and post op care has been exceptional. A star on the rise and I was fortunate when I got him as my surgeon .

in Greenfield , MA - Aug 19 2019

Review for Dr. Eppsteiner

Terrible can’t deliver on what he said he could do

in Holyoke, MA - Jul 23 2019

Review for Dr. Plosky

Jul 21 2019

Review for Dr. Eppsteiner

Dr. Rutherford took time to explain everything and answered any questions pertaining to treatment. She is very thorough.

Glastonbury - Jul 03 2019

Review for Dr. Rutherford

He was running late and I had rushed visit... will not go back

Jun 18 2019

Review for Dr. Jacobs

May 24 2019

Review for Dr. Eppsteiner

Apr 26 2019

Review for Dr. Busekroos

Dr. Screibstein treated me for chronic stuffiness with exceptional results through his surgery on my septum and nasal cavity. I no longer need to use nasal spray since most of my stuffiness along with the headaches are now gone.

Apr 08 2019

Review for Dr. Schreibstein

50 minutes wait, poor customer relations

Mar 09 2019

Review for Dr. Plosky

Excellent! Kind, patient and knowledgeable. Highly recommend!!

in CT - Feb 07 2019

Review for Dr. Jacobs

I found Dr. Jacobs to be attentive, unhurried, clear, direct, patient, and understandable throughout my office visit. The experience left me both relaxed and hopeful.

in Enfield, CT - Feb 03 2019

Review for Dr. Jacobs

Worthington, MA - Feb 02 2019

Review for Dr. Mason

Dr. Mason was very friendly, easy to speak with & ask questions. During my procedure he explained each step. Felt very comfortable with him. Made the procedure easy to get through.

in Hampden, MA - Nov 28 2018

Review for Dr. Mason

I've been going to Dr. Schreibstein since I was a little child. Very respectful and matter of fact. Would recommend to any pateint

in Springfield , MA - Nov 25 2018

Review for Dr. Schreibstein

in Florence, MA - Nov 17 2018

Review for Dr. Reilly

She doesn't care or even pretend to. Go elsewhere.

Westfield, MA - Nov 16 2018

Review for Dr. Reilly

Dr. Schreibstein helped clear up some chronic issues I had been having; after surgery, I can breathe so much better than I could before. He is kind, attentive, and thorough, and he made sinus problems so much easier to handle! I definitely recommend.

Aug 29 2018

Review for Dr. Schreibstein

Jul 02 2018

Review for Dr. Schreibstein

Love Dr.Jacobs! He was amazing with my 2.5yr old and was super realistic about treatments for his chronic ear infections. Not a long wait time at all and everyone was super friendly and made my son feel comfortable. Would most definitely recommend physician/office!

Jun 28 2018

Review for Dr. Jacobs

Jun 28 2018

Review for Dr. Mason

I don’t particularly enjoy having ear wax removal done; however with Dr Jacobs it’s almost painless. He is gentle, compassionate and really just the very BEST. I highly recommend him and have done so.

in Brimfield , MA - Jun 19 2018

Review for Dr. Jacobs

Not impressed with her. Three appointments and I feel she didn't take me seriously ~ would like to see different Dr in the practice but was told they don't like to do that. She is talking surgery and would like 2nd opinion but can find any other local ENT!

May 31 2018

Review for Dr. Busekroos

in Chicopee, MA - May 27 2018

Review for Dr. Schreibstein

May 23 2018

Review for Dr. Mason

Excellent doctor. Very caring man and makes sure you understand everthing from beginning to post op. I highly recommend Dr Plosky to family and friends.

in Chicopee - Apr 30 2018

Review for Dr. Plosky

in Springfield,Ma. - Apr 28 2018

Review for Dr. Jacobs

Apr 20 2018

Review for Dr. Eppsteiner

I will never bring my young son back to this practice. My son was scared to have his ears cleaned, which I explained up front. He was rude and condescending to my son and seemed like he was a in a big rush to get out of there. Awful experience - do not recommend him in any way.

Apr 16 2018

Review for Dr. Jacobs

in Chicopee , MA - Apr 06 2018

Review for Dr. Mason

I would highly recommend Dr. Eppsteiner. He did a surgical procedure for my young daughter. He is very gentle and kind, and clearly explains procedures and rationales. Office staff excellent, as well as some surgical nurses. I would highly recommend this doctor.

Amherst - Mar 02 2018

Review for Dr. Eppsteiner

Mar 01 2018

Review for Dr. Reilly

Dr.Schreibstein helped me so much with all my allergy issues. He performed surgery which helped me greatly with my breathing problems I was having. He answered all of my questions and reassured me how much surgery would benefit me and he was right!!!

in Wilbraham - Feb 17 2018

Review for Dr. Schreibstein

in Amherst, MA - Feb 03 2018

Review for Dr. Eppsteiner

Had a tumor removed from behind my left ear. He explained the surgery well and it went great. His post op explanation to my wife was reassuring. Would recommend him highly.

Worthington - Dec 31 2017

Review for Dr. Eppsteiner

Respectful, listens to patient and family, answers questions. We did not feel rushed. Looked back in medical record for pertinent tests that had already been done and explained findings in context of office visit.

Dec 23 2017

Review for Dr. Plosky

CONWAY - Nov 18 2017

Review for Dr. Jacobs

This doctor did not listen to me at all. He mocked my answers to his questions and did not have any advice or recommendations that I have not already tried. I was astounded by his lack of empathy and I would never recommend this uncaring doctor to anyone.

Nov 10 2017

Review for Dr. Plosky

Dr Schreibstein is a competent, knowledgeable, approachable, caring physician. All of my appointments with him have been helpful, informative, and productive. He is an excellent surgeon.

in South Hadley, MA - Nov 03 2017

Review for Dr. Schreibstein

Oct 24 2017

Review for Dr. Reilly

in Chicopee,MA - Aug 21 2017

Review for Dr. Jacobs

Amherst, MA - Jul 26 2017

Review for Dr. Schreibstein

West Springfield, MA - Jul 12 2017

Review for Dr. Eppsteiner

in Agawam, MA - Jul 10 2017

Review for Dr. Schreibstein

Office wait was a little long. But Dr. Busekroos was very nice and took the time to explained my proceder I'm going to have.

in South Hadley, MA - Jul 10 2017

Review for Dr. Busekroos

MA - Jun 27 2017

Review for Dr. Schreibstein

Westfield, MA - Jun 15 2017

Review for Dr. Schreibstein

in Springfield, Ma - May 12 2017

Review for Dr. Eppsteiner

May 05 2017

Review for Dr. Mason

Springfield, MA - Apr 25 2017

Review for Dr. Eppsteiner

in Greenfield, MA - Mar 31 2017

Review for Dr. Eppsteiner

in Springfield, MA - Mar 30 2017

Review for Dr. Eppsteiner

in Chicopee, MA - Mar 27 2017

Review for Dr. Eppsteiner

in Chicopee - Mar 22 2017

Review for Dr. Eppsteiner

Dr Jacobs injected Botox into my vocal cords for a condition I have. Once I went home the evening of the operation I had to go to the emergency room for trouble breathing and had respitory failure. Lucky to be a live thankfully to the doctors in the emergency room. Be careful with Dr Jacobs

Holyoke, MA - Mar 22 2017

Review for Dr. Jacobs

Dr. Plosky was friendly and honest. He gave me straight forward information. He performed surgery (UPPP) and has helped control my sleep apnea.

Northampton, MA - Mar 17 2017

Review for Dr. Plosky

in springfield, MA - Mar 11 2017

Review for Dr. Eppsteiner

in Northampton, MA - Mar 03 2017

Review for Dr. Schreibstein

Dr. Jacobs is very personable along with being highly professional and knowledgeable

in Westfield, MA - Feb 20 2017

Review for Dr. Jacobs

Dr. Schreibstein is very respectful of your time, gives very clear explanations and directions concerning each visit and is always very courteous. I'm grateful for the improvement in breathing and smelling as result being his patient.

in Springfield, MA - Feb 18 2017

Review for Dr. Schreibstein

Wilbraham, MA - Feb 14 2017

Review for Dr. Eppsteiner

Feb 09 2017

Review for Dr. Reilly

My daughter had tubes put in bilaterally. Best decision ever! Dr schrebstein did AMAZING work. She hasn't had a problem since!

in Springfield, ma - Jan 20 2017

Review for Dr. Schreibstein

in West Springfield, MA - Jan 20 2017

Review for Dr. Schreibstein

I would recommend Dr. Eppsteiner to others because the care I had from him and his staff was excellent.

in Ludlow, Ma. - Jan 08 2017

Review for Dr. Eppsteiner

in Springfield, MA - Dec 29 2016

Review for Dr. Eppsteiner

in East Longmeadow - Dec 15 2016

Review for Dr. Eppsteiner

Sunderland, MA - Dec 07 2016

Review for Dr. Eppsteiner

in Feeding Hills - Nov 18 2016

Review for Dr. Mason

in Holyoke, MA - Nov 18 2016

Review for Dr. Mason

in Chicopee, MA - Nov 17 2016

Review for Dr. Mason

Dr Schreibstein goes above and beyond in his services. I had a surgery with Dr Schreibstein and his follow up and care was awesome.

Feeding Hills MA - Nov 17 2016

Review for Dr. Schreibstein

Excellent, calming manner. Took the time to explain everything. She and her staff were wonderful.

in Chicopee, MA - Nov 11 2016

Review for Dr. Busekroos

in West Springfield, MA - Nov 10 2016

Review for Dr. Mason

I would highly recommend Dr Schreibstein he is very professional. I had sinus surgery in May and it has been life changing.

in Agawam MA - Nov 09 2016

Review for Dr. Schreibstein

in Agawam, MA - Nov 04 2016

Review for Dr. Schreibstein

doctor Eppsteiner took his time to listen to my concerns and double checked all info from another audiologist's report; felt he brought a nice meshing of personal concern for the patient and medical expertise.

in Shelburne Falls, MA - Oct 17 2016

Review for Dr. Eppsteiner

Always friendly and professional. He has helped in curing my dad's cancer above and beyond the care we experienced in the past.

in Southwick MA - Oct 13 2016

Review for Dr. Plosky

in Somers, Ct - Oct 12 2016

Review for Dr. Mason

He was very patient and understanding. He explained everything he was going to do. He tied to make me feel comfortable. Very good listener.

in Granby MA. - Oct 05 2016

Review for Dr. Schreibstein

Dr. Schreibstein is a great doctor. He is very kind, polite and a true expert in his field. I highly recommend him!!! K.Karbasioun

Amherst, MA - Oct 02 2016

Review for Dr. Schreibstein

I would like recommend Dr. Plosky because after not being able to breath normally through my nose for over a year he was able to find out what I had. He acted immediately and had a surgery with in weeks. Now, I'm able to breath normally thanks to Dr. Plosky.

in Manchester, CT - Sep 15 2016

Review for Dr. Plosky

in Palmer,mass - Aug 17 2016

Review for Dr. Plosky

in Westfield, MA - Jul 31 2016

Review for Dr. Schreibstein

Total different diagnosis then 2 previous more experienced Doctors. Never took the bags of goo that had been collected and preserved to be analyzed for possible bacterial infection. Waited over an hour for the Doctor to show . Scary part is this Dr performing surgery.

in Athol, MA - Jul 21 2016

Review for Dr. Busekroos

in Springfield, MA - Jul 21 2016

Review for Dr. Jacobs

He didn't hesitate to do the surgery that I needed even though other ENTs just kept putting me on meds. Outcome was fantastic!!!

in Chicopee,MA - Jun 24 2016

Review for Dr. Schreibstein

in Chicopee, MA - Jun 21 2016

Review for Dr. Mason

Very professional. He did a good job on my deviated septum surgery. I'm breathing much better. Thanks!

in Northampton - Jun 15 2016

Review for Dr. Schreibstein

in West Springfield, MA - Jun 09 2016

Review for Dr. Plosky

in Ludlow, MA - Jun 09 2016

Review for Dr. Plosky

The doctor was always on time, answered all questions without hesitation. Most importantly he focused on my concerns and was intuitively caring.

in Conway, MA - Jun 08 2016

Review for Dr. Plosky

in Sunderland, MA - Jun 07 2016

Review for Dr. Schreibstein

in Westfield, MA - Jun 02 2016

Review for Dr. Schreibstein

Westfield, MA - Jun 02 2016

Review for Dr. Jacobs

in Longmeadow, MA - Jun 01 2016

Review for Dr. Schreibstein

in Ludlow, MA - May 24 2016

Review for Dr. Plosky

The doctor was very friendly and so was office staff. Was in for a visit for a child and was very patient.

in Springfield, MA - May 23 2016

Review for Dr. Plosky

I never felt rushed in any way as I have with other doctors. Dr. Plosky spent enough time to fully explain the diagnosis and my options to deal with the condition. He is professional, yet friendly and honestly caring.

in Enfield, CT - May 20 2016

Review for Dr. Plosky

Had to see another doctor after Dr. Plosky treated my ear infection with white vinegar and water and it got much worse.

in Springfield, MA - May 11 2016

Review for Dr. Plosky

in Springfield, MA - May 06 2016

Review for Dr. Schreibstein

Excellent surgeon

in Holyoke, MA - May 02 2016

Review for Dr. Busekroos

Very thorough and made me feel at ease.

in Easthampton, MA - Apr 22 2016

Review for Dr. Schreibstein

in Belchertown, MA - Apr 21 2016

Review for Dr. Schreibstein

Excellent experiences with Dr. Schreibstein. Found him to be professional, very attentive and genuinely concerned about my son. The office staff are very friendly and attentive as well.

in West Springfield, MA - Apr 18 2016

Review for Dr. Schreibstein

The doctors and PA's are great but the wait time for urgent appointments can be upwards of 3-6 weeks. I also feel that a wait time of sometimes 45 minutes is much too long especially for young children.

in Springfield, MA - Apr 11 2016

Review for Dr. Reilly

in Chicopee, MA - Apr 08 2016

Review for Dr. Schreibstein

His staff is extremely rude, even when they are making sure they are collecting your copay!

Springfield, MA - Mar 17 2016

Review for Dr. Jacobs

He didn't seem to care about my needs as a patient and he was too rushed too listen to what I had to say. He came with high recommendations so we thought he would be great.

in Springfield, MA - Feb 04 2016

Review for Dr. Jacobs

in massachusetts - Jan 22 2016

Review for Dr. Mason

in Springfield, MA - Jan 04 2016

Review for Dr. Jacobs

If needing a surgery for eartubes or tonsils I would definitley reccomend him, if for anything non-surgical I would not.

Amherst, MA - Dec 30 2015

Review for Dr. Jacobs