Plymouth ENT

Audiology, Ear, Nose, and Throat (Physician Assistant) • 8 Providers

30 Aldrin Rd, Plymouth MA, 02360

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Plymouth ENT is a medical group practice located in Plymouth, MA that specializes in Audiology and Ear, Nose, and Throat (Physician Assistant).

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Location

Plymouth ENT

30 Aldrin Rd, Plymouth, MA 02360

Reviews

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Plymouth ENT
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Provider Reviews
provider
Sleep Medicine
My daughter waited over 45 minutes AFTER her appointment time to see this doctor for chronic TMJ. He felt her neck-didn't ask for xrays or films. NEVER felt her jaw or ordered xrays or anything. Made her incredibly uncomfortable, told her to put popsickle sticks in her mouth and try to open her jaw. Made inappropriate comment about her being agitated - of course she would be after waiting almost an hour past appointment time. Said she shouldn't get "botox" as treatment because "a pretty young girl would not want to ruin her face". Totally inappropriate and downright creepy.
What went well
  • Appointment scheduling
What could be improved
  • Long wait times
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Dec 11, 2020
provider
Sleep Medicine
I highly recommend Dr. Durante. Have been with him since at least 2014 at Plymouth ENT. Took out half my thyroid and I see him yearly follow ups. He is kind, thorough, and will answer all of your questions. that crappy review for office policy someone left has nothing to do with his medical abilities.
Helpful
Laura Smith – Feb 20, 2020
provider
Sleep Medicine
My son Zach had his tonsils removed a week ago by Dr. Patel. He experienced some pretty serious bleeding 1 week post op,(today) which is not that unusual, He went straight to the BID Plymouth ER to be seen . The ER saw some blood clots coming out, and determined they needed to page Dr. Patel . Who shows up in the ER within 2 hrs, but Dr. Patel, who said Zach needs to go right upstairs for cauterization to the OR. By the time we got upstairs with Zach, there was Dr. Patel in scrubs, washed and ready to go. I am so grateful for how he came over from his busy day in his outpatient practice to take care of my son in his time of need. I forgot to say Zach is 27 y.o but had recurring strep and throat infections, and so tonsillectomy was the recommended cure. I can't say enough about Dr. Patel and how this made Zach feel so comfortable and secure, knowing that his primary surgeon was there for him in his time of need.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Robert Eisenstein – Dec 19, 2019
Hi Robert, thank you for the wonderful review!...Read More
provider
Sleep Medicine
Dr. Durante diagnosed and effectively treated a two year long sinus infection that had not been successfuly treated by my primary care physician and many urgent care offices. He was caring, diligent and explained the details of treatment, and best of all, prescribed treatment that worked.
Helpful
Sep 19, 2019
Thank you for the wonderful review! We are so...Read More
provider
Sleep Medicine
My 1st visit was a pleasant experience I felt very comfortable with Dr Patel. I feel confident in his ability to take care of my surgical procedures and follow up.!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Robert Tosetti in W.Wareham, MA – Jun 03, 2019
Response on behalf of :
Hi Robert, thank you for the wonderful feedback!
provider
Sleep Medicine
My husband just went in to see Dr. Durante and the front office refused to allow him to be seen because at the moment he didn't have any checks or money on him to pay the $40 co-pay. What kind of insane policy is that? And if they insist on having that insane policy they should let EVERY patient know at the time of booking their appointment. Horrible horrible practice.
What went well
No results
What could be improved
  • Staff wasn't friendly
Helpful
Marshfield – Jan 31, 2019
Hi Beth, we've responded to your review on...Read More
provider
Sleep Medicine
Performed surgery on both myself and my husband - very happy with the results.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Wareham, MA – Feb 14, 2018
provider
Sleep Medicine
I believe Dr. Patel is a knowledgeable physician but, as it turns out, I had a cancerous tumor, though he showed NO urgency and NO prioritization. It felt as though he dragged his feet. In the end, I was lucky that the tumor had not metastisized! Also, wait time was unacceptable particularly since I had a very painful unrelated condition..
What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Long wait times
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Harry in Sandwich, MA – Jan 24, 2018
provider
Sleep Medicine
Dr. Durante made me feel very comfortable and explained everything pertaining to the problem with my ear. I highly reccomend him.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ward in Bourne, ma – Sep 05, 2017
provider
Sleep Medicine
Took his time with me Explained every detail of what he was doing and his findings. I was very nervous and he was so kind and understanding
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
DR in Plymouth, MA – Dec 21, 2016
provider
Sleep Medicine
Several years ago I was referred to Dr Patel around a breathing problem. He quickly diagnosed and corrected an issue with my nose. Since then I have had no(!) symptoms of any kind. During my followup visits he always took the time to explain things in ways I could understand and took all the time I required.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
Plymouth, MA – Oct 11, 2016
provider
Sleep Medicine
Dr. Durante is the laziest doctor. Doesn't take the time to investigate what could be wrong. Super cynical and pretentious. I've never had a doctor role their eyes at my symptoms. And he didn't feel embarrassed when test results showed something was wrong. Huge waste of time!
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
11 people found this helpful
Helpful
Lily R in Bourne, MA – May 18, 2016
provider
Sleep Medicine
Dr. Anit Patel was very,very nice. He took the time to explain my condition & how we would go about treatment. He dealt with my insurance company when they denied a test he ordered to explain to them why he needed it. They then approved the test after speaking to him. He was always concerned that I was comfortable & he's excellent mannerism. I wish that they were all so great.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
14 people found this helpful
Helpful
Andrea in Barnstable, MA – Apr 11, 2016

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