Berkshire Surgical Services

General Surgery, Nursing (Nurse Practitioner) • 8 Providers

777 North St Ste 407, Pittsfield MA, 01201

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Berkshire Surgical Services is a medical group practice located in Pittsfield, MA that specializes in General Surgery and Nursing (Nurse Practitioner).

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Medical Services

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Location

Berkshire Surgical Services

777 North St Ste 407, Pittsfield, MA 01201

Reviews

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Berkshire Surgical Services
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Provider Reviews
provider
Nursing (Nurse Practitioner)
She’s outstanding! Answered all my questions. Showed concern and compassion! Fantastic experience.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Beth Torra – Jun 02, 2020
provider
General Surgery
The worst. Doesn't know what he's doing. Won't answer questions etc.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Feb 28, 2019
provider
General Surgery
Dr. Disiena was wonderful , took the time to explain what he was going to do, what to expect. After the surgery he spoke with my family , again explained everything to them. I would highly recommend Dr.Disiena, he listens to you and always answers all your questions...
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
S Dolan in Pownal, VT – Sep 18, 2018
provider
Vascular Surgery
Dr. Semaan is truly a world class talent. He is so knowledgeble about his specialty and made me feel instantly calm about my procedure. I am normally very scared about the prospect of surgery (as I have had a couple in the past), but my surgery with Dr. Semaan went so smoothly! I am now doing great thanks to Dr. Semaan!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
7 people found this helpful
Helpful
Mar 09, 2018
provider
General Surgery
Please go elsewhere is my best advice. I had a routine gall bladder removal years ago and am still suffering to this day from the errors made during and after the surgery.
Helpful
Dec 23, 2017
provider
General Surgery
Dr Disiena saved my father's life! I can never thank him enough. He was so friendly and informative to myself, my family, and my father. I would recommend him to anyone
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Leesburg, FL – Apr 11, 2017
provider
General Surgery
Had to have a total of 4 office visits, each with a $50 co-pay for one procedure. Two of those were just to have doc come in for less than 5 min to say "go make an appointment for next procedure". Technician was professional, but procedure did not work. Left bruises and the offending veins are still just as visible and painful. Go somewhere else!!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Lee, MA – Oct 12, 2016
provider
Vascular Surgery
Dr Semaan is one of the best Dr's I have ever had. I have had a considerable amount of different Dr's over the years as my health is not that good . I am always so scared.. His confidence quelled my anxiety and he answered all my questions . I really had no fear the morning of surgery. I had surgery on Friday (vnus closure and phlebectomy) and on Monday I worked over 12 Hrs on my feet. It is now 1 1/.2 weeks later and Im almost perfect. Thank you for your talent and bedside manner!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
10 people found this helpful
Helpful
angea zira in New Hampshire – Jun 27, 2016
provider
General Surgery
I would highly recommend Dr. Touloukian to anyone. I found that he is a doctor who truly cares for his patients. He is extremely professional in how he acts and makes his patients very comfortable. He has a staff that is very professional both Kasey and Brittney were awesome and made me feel comfortable and both cared not just about me but my family.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
Scott in Potsdam, NY – Jun 21, 2016
provider
General Surgery
Dr Disiena has been great he is very professional and is caring towards patients and family. After my mothers surgery he has been a valuable resource any issues we had we got a call back within an hour
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Mike in Pittsfield MA – Mar 29, 2016
provider
General Surgery
Excellent in exploratory surgery and finding what others have missed. Very efficient and communicative about what he finds. Excellent bed side manner. Very concerned with patients progress and follows up closely on patients condition following surgery. His staff are very pleasant and easy to deal with.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Stanley C. Rossier in Lee, MA – Feb 07, 2016
provider
Vascular Surgery
Totally NOT what I expected. He was a gentle giant...Sweet and kind...patient. ( I am neurotic) Fellow mother's club recommendation.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
10 people found this helpful
Helpful
Elizabeth in Hampton Bays, NY – Jan 20, 2016

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