Northeast Dermatology Associates

Dermatology • 4 Providers

538 Turnpike St, North Andover MA, 1845

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Northeast Dermatology Associates is a medical group practice located in North Andover, MA that specializes in Dermatology.

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Northeast Dermatology Associates
Provider Reviews
provider
Dermatology
Reply
WRITING TO EXPRESS MY DISAPPOINTMENT AND ANGER DURING MY RECENT APPOINTMENT AT NORTH ANDOVER LOCATION. AFTER WAITING FOR 1 HOUR, Dr. Megan L. Bernstein barely spent 5 minutes with me, never asked any health-related questions nor reviewed 16 page questionnaire (why waist people time if nobody is reviewing it)? and rushed to the other patient not even responding to my questions. Not professional at all. To me that's an example of an extremely poorly run doctor's office - I want my money back. I will never ever come in to this office and canceling my follow-up appointment immediately. Would never recommend this office to anybody - what a waste of time!
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Feb 19, 2022
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provider
Dermatology
Reply
Very positive. Got my basil cell issue resolved on the first go-a-round. Almost 2 months now since the facial procedure and the scar is healing up nicely.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 31, 2019
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provider
Dermatology
Reply
The worst dermatologist I ever went to. She would make perhaps a good pathologist, but not a dermatologist for living patients.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
May 15, 2019
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provider
Dermatology
Reply
Dr. kandler has been treating me since she was expecting her first child! INCREDIBLE! Dr.! Her expertise, attention to detail, and her very positive and helpful attitude have enhanced my quality of life by keeping all my skin issues under control! I am so grateful for her help! Thank you, William Wallace/ braveheartfit@gmail.com
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
17 people found this helpful
Helpful
William Wallace in Nashua, NH – Jun 05, 2017
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provider
Dermatology
Reply
I love love Dr. Bernstein! She is so smart, yet I feel totally comfortable talking with her and she listens. She has taken the time to really help me through a complicated diagnosis. Her compassion and friendly nature immediately will set you at ease and then her thoroughness in providing top notch care will leave you impressed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 people found this helpful
Helpful
Andover, MA – Mar 23, 2017
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provider
Dermatology
Reply
I was very pleased with my visit to Dr. St. Pierre. She did a thorough exam and actually sat and listened to me without rushing me. Had a to wait a little to be seen, but was worth the wait. Professional and personable. Will be back.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Ernesto in Boston, MA – Apr 23, 2016
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provider
Dermatology
Reply
Very rushed. Did not take the time to answer my questions. Talked about number of patients that were in daily rotation that day with Med. Assistant which did not seem very professional.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
13 people found this helpful
Helpful
Lynn in City, NH – Mar 12, 2016
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provider
Dermatology
Reply
Considerate and thorough; biopsied two moles which another dermatologist and my PCP missed. I worried that the exam will be rushed (appointment slot is just 10mins) but it wasn't.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
CambridgePatient in Cambridge, MA – Jan 29, 2016
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provider
Dermatology
Reply
Dr. Bernstein and her office staff are incredibly incompetent. They have strung me along for over four years without offering a feasible solution to my problem. Despite the recommendations from other specialists, Dr. Bernstein refuses to provide treatment. They also must not keep accurate records, as I frequently call and explain the same situation over and over again. I would never, ever recommend her to anyone.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 people found this helpful
Helpful
Concerned Patient in Burlington, MA – Dec 23, 2015
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provider
Dermatology
Reply
I have been a patient there for 24 years. My doctor is retiring and she is taking in some of his patients. She was very rushed when entering the room. Spent no time getting to know me or my situation. I was left feeling very unimportant.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
6 people found this helpful
Helpful
Lori in North Andover, MA – Dec 17, 2015
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