Hatfield Cardiology

Cardiology, Physician Assistant (PA) • 3 Providers

46 North St Ste 6, Hyannis MA, 02601

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Hatfield Cardiology is a medical group practice located in Hyannis, MA that specializes in Cardiology and Physician Assistant (PA).

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Location

Hatfield Cardiology

46 North St Ste 6, Hyannis, MA 02601

Reviews

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Hatfield Cardiology
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Provider Reviews
provider
Cardiology
Dr. Hatfield always spends as much time as need and I never feel rushed. She is very good about explaining my condition and any options. Takes a conservative approach, which I like. No rush to do unnecessary procedures.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ron – Nov 16, 2019
provider
Cardiology
Was very shocked to receive a letter from dr Matas saying that he would no longer be my cardiologist anymore..just like that..no explanation,Liz have had to cancel appts due to hospitalizations,,I really liked him but was hurt to get that letter..it is very unchristian and unprofessional
1 person found this helpful
Helpful
June in Mashpee, MA – Oct 19, 2019
provider
Cardiology
Great doctor. Has been taking care of my heart for a decade and I'm still alive and kicking!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
jmacfawn in Harwich, MA – Jun 26, 2019
provider
Cardiology
I have been a patient for over 4 years. He is direct and to the point and I have every confidence in him. I have never waited more than 5 minutes to see him. Most procedures are done right in the office.
1 person found this helpful
Helpful
Mar 28, 2019
provider
Cardiology
Dr. Hatfield is an excellent Cardiologist. Her staff is professional and courteous, and her office is well run. I report early for my appointments so have never experienced any of the "problems" noted in previous comments. I do however think it is extremely unfair to review a physician, not based on the quality of their care, but on office policy necessary to ensure proper work and patient flow. Why should I and everyone after you, have to wait because YOU are late for YOUR appointment?
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
KW in Cotuit, MA – Feb 02, 2019
provider
Cardiology
Dr. Hatfield is well informed, up to date, attentive, evidence based and personable. Her staff are personable and professional.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jan 28, 2019
provider
Cardiology
I've been DR. Matas' patient for two years, and his care has been excellent.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Elizabeth in Yarmouth Port, MA – Jan 10, 2019
provider
Cardiology
I have been seeing Dr Hatfield for the last 4years. She is very caring and always takes the time to answer my questions. My daughter also is a patient and feels the same way about Dr Mallory
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Eleanor in Cotuit, MA – Jan 10, 2019
provider
Cardiology
After reading the reviews, I'm compelled to leave one. All the complaints I read are ridiculous! I've never been to a doctors' office where I am NEVER waiting for the doctor until I came to Hatfield Cardiology. They are compulsively on time. I was late to my appointment last winter, 24 hours late; I got my schedule mixed up. I apologized and was prepared to make another appointment to come back. But, Dr. Hatfield saw me anyway. She was and is great, the best cardiologist on Cape Cod.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Hyannis, MA – Jul 06, 2017
provider
Cardiology
Dr. Hatfield's office manager turned my husband away from his appointment because he was 7 minutes late (summer traffic and accident) and evidently there is a 5 minute late policy! When he asked to reschedule he was told he needs to go to another doctor. This is certainly understandable with her empty lobby; I guess all the other patients were more then 5 minutes late too. I have a policy also: flexibility and courtesy and that patients should be seen within 5 minutes of their appointment.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
10 people found this helpful
Helpful
South Yarmouth, MA – Jul 01, 2016
provider
Cardiology
After 3years as my cardiogist, the new office manager fired me as a patient, because I had to reschedule two appointments, due to the fact that I got a new job and had to work around a new schedule. I followed the office policies and gave them over 3 week's notice. As a result, I got a letter stating the above actions, via certified mail, and then received an invoice for $75.00. Terrible new office staff and rude to boot. Save yourself the hassle and go somewhere else, if you want to be treated
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
18 people found this helpful
Helpful
Jan 30, 2016
provider
Cardiology
Dr. Matas is an ultimate professional. He and his staff prepared me for each step of the process necessary to collect and evaluate the information necessary to diagnose heart disease. Following diagnosis, a treatment plan is thoroughly explained to the patient. Everything conducted orally is followed up with written documentation. Every member of the staff is polite, friendly, and supportive. It is a pleasure to be a patient.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
John P. in Hyannis, MA – Jan 06, 2016

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