Arbour Counseling Services

Counseling, Social Work • 38 Providers

116 Summer St, Haverhill MA, 01830

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Arbour Counseling Services is a medical group practice located in Haverhill, MA that specializes in Counseling and Social Work.

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Location

Arbour Counseling Services

116 Summer St, Haverhill, MA 01830

Reviews

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Provider Reviews
provider
Review for Alice Karanu, NP
Nursing (Nurse Practitioner)
Been in confusion for over a year and all they have for an answer for anxiety medication is serequel. Absolutely redundant.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Long wait times
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Stephen – May 16, 2021
provider
Review for Alice Karanu, NP
Nursing (Nurse Practitioner)
Alice is great she is honest, really listens and kind. Very knowledgeable as well. Really explain things in detail and very patient.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 27, 2020
provider
Review for Alice Karanu, NP
Nursing (Nurse Practitioner)
I have been desperately searching for a psychiatrist for my daughter who has been experiencing worsening anxiety. Many places that I reached out to would not return calls or would not treat children/adolescents. Alice was very responsive, returning my message within 24 hours and quickly sheduling an appointment. At our meeting, she listened to our concerns and was very professional, caring and understanding. Would highly recommend.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Jo-Ann in Haverhill – Nov 03, 2018
provider
Review for Alice Karanu, NP
Nursing (Nurse Practitioner)
This woman is an absolute incompetent. We switched to her due to my daughters long time prescriber moving. The first meeting was a waste. She was totally unprepared. She never knew or took the time to review history. Worst off, it is difficult to get an appointment with her. Because of the lack of availability, she was going to make our daughter go "cold turkey" off of a very important med...
5 people found this helpful
Helpful
Andrew in Chelmsford MA – Feb 24, 2018

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