Lahey Hospital and Medical Center

Pain Medicine, Anesthesiology • 4 Providers

41 Mall Rd, Burlington MA, 1805

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Lahey Hospital and Medical Center is a medical group practice located in Burlington, MA that specializes in Pain Medicine and Anesthesiology.

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  • Arabic

Medical Services

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Location

Lahey Hospital and Medical Center

41 Mall Rd, Burlington MA 1805

CallDirections

(781) 744-5090

Reviews

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Lahey Hospital and Medical Center
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Provider Reviews
provider
Pain Medicine
Reply
Yes. Excellent. He provided a complete and helpful explanation of the suggested procedures (RF nerve ablation and epidural steroid injection). Excellent prep and support team (Lahey does it so well!) 20 minutes and done. I am now pain free after months of extreme discomfort, and grateful for the excellent care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Fortpond resident – Sep 23, 2021
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provider
Pain Medicine
Reply
He literally was in the room for two minutes didn’t listen to anything I said not even a sentence backed out orders of what I needed to do for a stimulator. I got his facet injections and it has left me in 100% times more pain Sent me to 1 ER in ambulance to RER in Boston. Which they finally found out the problem He was mean and compassionate and rude does not belong in pain management with absolutely no empathy he told me what to do which is left me an incredible painThat I have to suffer and my son has to suffer so next time he should listen to his patient it was absolutely the worst doctors appointment I’ve had in my life
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
Helpful
Jul 13, 2021
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provider
Pain Medicine
Reply
This “human” if we can call him that, is just a disrespectful piece of trash. Theres a difference between giving a honest, and professional opinion, and out right disrespecting someone and not even spend the time to listen. Like i told his colleagues, he’s lucky someone hasn’t smacked him in the mouth yet for his disrespect. But this guy is just an a hole and doesnt want to help and is clearly just there to collect and go home. People like this guy shouldnt be doctors. Would give 0 stars if i could.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Another Body – Jun 07, 2021
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provider
Pain Medicine
Reply
Dr. Garas diagnosed my problem immediately and worked with me to come up with a plan to help my pain. His kind demeanor and support helped save me from a lot of suffering.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 26, 2021
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provider
Pain Medicine
Reply
Dr. Kowal was the rudest, most insensitive and least compassionate doctor and person I have ever met. I would not recommend him to anyone.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
Helpful
Jan 08, 2021
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provider
Pain Medicine
Reply
Kind of arrogant and was not only anti-cannabis (I understand he can't endorse it) but he was misinformed. Prescribed a medication, which was a possible interaction with a known allergy (learned from.the pharmacist), and then never returned an inquiry call to clarify if it was safe to take.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
DS – Aug 06, 2020
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provider
Pain Medicine
Reply
Dr. Kowal is very kind and an excellent listener. Explains options for treatment thoroughly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 23, 2020
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provider
Pain Medicine
Reply
I have been pain free for years. he's the best in my book 10 stars.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
G Perry in SALEM, NH – Feb 21, 2019
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provider
Pain Medicine
Reply
Helped me back pain go away with radio frequency denervation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Steve m in Wilmington , MA – Dec 26, 2018
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provider
Pain Medicine
Reply
I don’t think any good words can be said of Dr. Andrew Kowal. I’ve never met a doctor that treats patients with such rude, aggressive disrespect. He harshly hurries you through an incredibly disturbing appointment with his vile mannerisms. I would give him a ‘0’ ZERO Star rating if I could and he doesn’t even deserve that. I definitely DO NOT recommend him as a possible candidate as a physician. I’ve never witnessed such unprofessionalism amongst such a respected profession as being a physician.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 people found this helpful
Helpful
Mark in Boston, MA – Dec 23, 2018
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provider
Pain Medicine
Reply
If I could give this horrible human being 0 stars, I would. He was rushed, mean, and did not address any of the reasons I was reffered to him. He further went on to lie on my official medical record, based on "a judgement call" not the labs and tests he had completely disregarded. Disgrace to the medical proffession.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 people found this helpful
Helpful
Trisha – Jun 16, 2018
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provider
Pain Medicine
Reply
Just another Joker who does not understand multiple complaints!
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 people found this helpful
Helpful
Mar 20, 2018
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provider
Pain Medicine
Reply
Great doctor. He listens and is compassionate. Hit the mark on the spinal too!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Sudbury, MA – Dec 08, 2017
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provider
Pain Medicine
Reply
I have been a patient of Dr. Kowal 's for many years. On average, I see him 3-4 times per year, for numerous procedures on my entire spine. Dr Kowal and his team meet and exceed my needs every time with their professionalism.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Robert J. Walsh in Billerica, MA – Oct 21, 2017
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provider
Pain Medicine
Reply
Dr Garas is so incredibly caring and compassionate. He listens and takes his time to hear patients questions and concerns.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Boston, Ma – May 08, 2017
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provider
Pain Medicine
Reply
I went to see Dr. Kowal back in December for pain management for my neck. I have 4 screws and rods in my neck due to a fusion many years ago. When I asked the doctor for something for my pain he said to me " You've been in pain this long, you can deal with it some more". He has no compassion for his patients along with a serious attitude. I WOULD NOT RECOMMEND HIM TO ANYONE!!! He is a disgrace to his profession.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
12 people found this helpful
Helpful
Janine in Burlington, MA – Mar 06, 2017
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provider
Pain Medicine
Reply
I saw Dr. Kowal because of a back pain problem that wasn't getting better, despite several other specialist visits. After a thorough explanation of the imaging and what it meant, Dr. Kowal provided in-depth information for a long-term and short-term approach. 3 months later I feel much, much better. Dr. Kowal's staff is extremely pleasant and made the visit better.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Paul S. in Boston, MA. – Dec 12, 2016
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provider
Pain Medicine
Reply
Terrible; Waste of time. Very judgemental and his decision is predetermined prior to initial consult, you are judged by a piece of paper. If prescribed medication prior to visit he will have your info in hand.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
20 people found this helpful
Helpful
Goddess in Boston, MA – Feb 28, 2016
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