MGH Back Bay Healthcare Center

Internal Medicine, Pediatrics | 7 Providers

Average Rating of all Office Providers

Office Providers

Office Provider Reviews


based on the average of 68 provider reviews for MGH Back Bay Healthcare Center

Review of Dr. Phan

-Boston, MA |

I never write reviews but had such a bad experience I felt compelled. The office staff was wonderful and helpful. Dr. Phan was at best distracted. It felt like she treated me as hostile the entire time. She did not explain anything and did not appreciate my questions.
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Review of Dr. Gesmundo

-Hyde Park, MA |

Dr. Gesmundo has been my physician for several years now. He is so meticulous, polite, professional, gentle and thorough. Hard to get an appointment with him for a reason. One of the best doctors I have ever been in the care of. He is very prompt and the staff at the office are very hands-on.
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Review of Dr. Dickinson

-Somerville, MA |

He has been my PCP doctor for sometime and I recommended him to my nephews when they moved to Boston. He is a candid and to the point person who seems more like a doctor from years ago. I have seem many doctors for my care through the years and some are the best in their fields. He has always felt like he was telling the truth and he is not afraid to ask you hard questions. Many people are use to socially correct questions, but he will ask you for answers you many not want to say.
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Review of Dr. Lien

-Cambridge, MA |

Dr. Lien is very good but the staff in MGH Backbay clinic need improvement. They make mistakes in preparing paper work easily. Once we checked in but they forgot to call us for an hour. When I asked them why, they just remembered that they had not put our file in the list of nurses. Once they made a mistake in billing the insurance. They wrote my son's name with my insurance number. It caused a lot of headache. I wish Dr Lien changes his clinic so we don't have to go to back bay.
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Review of Dr. Lien

-Cambridge, MA |

Dr. Lien is very caring and attentive. I always go see him for any questions regarding my health and he follows up with good advice. I feel very comfortable asking him anything and he takes the time to listen and explain in detail. Thank you for being here Dr. Lien!
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Review of Dr. Gesmundo


One of the worst doctors I have ever met! He is extremely arrogant, doesnt listen to patients, and is very difficult on giving referrals or ordering tests even if you have a very serious illness or have just had surgery. He should be stopped from practicing as he is a real liability for sick patients. I stopped all my family members from seeing him. He is always 30-45min late for appointments but due to his extreme arrogance, he will never apologize.
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Review of Dr. Lien

-Weymouth, MA |

I Love Dr. Lien, but MGH allowed office staff to call me, make physical appointment by threatening me (if you don't come you will not get your Vitamin D refilled) & MGH allowed for office staff to have the power to sign a letter instead of Dr. Lien and fire me from his patient list without Dr. Lian knowledge (PROVIDER IS NOT DR. LIEN) office staff are the POWER & they run the CIRCUS
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Review of Dr. Dickinson

-Marshfield, MA |

Dr. Dickinson canceled general physical appointment without informing me of his need to change or desire not to have a 45 year old [mostly] healthy male as a patient. Still no return phone call or rescheduling. I would rate his quality as a doctor if he did his job, but his quality as a person says it all.
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Review of Dr. Lien

-Miami, FL |

My first visit with Dr. Lien was great! He has a very relaxed demenour which made me feel comfortable. He was thorough, I had a lot of questions and concerns and he addressed each one in detail, never rushing me. Also - the staff at MGH back bay were just as helpful and kind as Dr lien
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Review of Dr. Lien

-Boston, MA |

Dr. Lien has been my doctor ever since he started at MGH Back Bay (so for at least 10 years or so). He's very nice, patient, and attentive. He answers any questions I have. He explains medical conditions very well. Dr. Lien will be my doctor til either of our deaths / his retirement do us part.
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Learn About MGH Back Bay Healthcare Center

35 Procedures

  • Abscess Or Cyst Drainage Or Aspiration
  • Abscess Or Fluid Incision And Drainage
  • Anemia And Iron Deficiency Screening
  • Arterial Blood Gas Test (ABG)
  • Cardiovascular Stress Test
  • Care Coordination For Complex Conditions And Procedures
  • Cholesterol Screening
  • Dementia Or Depression Screening
  • Diabetes Counseling
  • Diabetes Screening
  • Electrocardiogram (EKG)
  • Fecal Occult Blood Test For Colorectal Cancer
  • Gonorrhea Screening
  • HIV Screening
  • Hepatitis A Screening
  • Hepatitis B Virus Screening
  • Hepatitis C Virus Screening
  • Hepatitis Screening
  • Herpes Simplex Screening
  • Human Papillomavirus DNA Testing
  • Immunization
  • Incision And Removal Of Foreign Object
  • Liver Function Test
  • Newborn Metabolic Screening
  • Osteoporosis Screening
  • Pap Smear
  • Pregnancy Test
  • Prostate Cancer Screening
  • Pulmonary Function Test
  • Rh Incompatibility Screening
  • Sexually Transmitted Infections Screening
  • Smoking Cessation Counseling
  • Syphilis Screening
  • Thyroid Screening
  • Wellness Examination


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Who We Are

  • Comprehensive care for patients of all ages

Language Services

  • French
  • Spanish


MGH Back Bay Healthcare Center accepts 29 insurance carriers

  • Aetna
  • Ameritas
  • Assurant Health
  • Blue Cross Blue Shield
  • Blue Cross Blue Shield of Louisiana
  • Blue Cross Blue Shield of Massachusetts
  • Cigna
  • Commercial Insurance Company
  • CompBenefits Corp.
  • Delta Dental
  • Dental Network of America
  • DenteMax
  • Dominion Insurance
  • Fallon Community Health Plan
  • First Health (Coventry Health Care)
  • Guardian
  • Harvard Pilgrim Health Care
  • Humana
  • Mail Handlers Benefit Plan (MHBP)
  • MetLife
  • MultiPlan
  • Network Health
  • POMCO Group
  • Principal Financial Group
  • Simplifi
  • Tufts Health Plan
  • UniCare
  • United Concordia
  • UnitedHealthCare


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Our Location

MGH Back Bay Healthcare Center

388 Commonwealth Ave

Boston, MA 02215

(617) 267-7171