MASSACHUSETTS GENERAL HOSPITAL

Internal Medicine, Gastroenterology • 57 Providers

55 Fruit St, Boston MA, 02114

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MASSACHUSETTS GENERAL HOSPITAL is a medical group practice located in Boston, MA that specializes in Internal Medicine and Gastroenterology.

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Location

MASSACHUSETTS GENERAL HOSPITAL

55 Fruit St, Boston, MA 02114

Reviews

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MASSACHUSETTS GENERAL HOSPITAL
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Provider Reviews
provider
Endocrinology, Diabetes & Metabolism
Very knowledgeable and explains your condition in great detail. Answered all of my questions and was very patient and reassuring. I would definitely recommend him to others.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Diana W – Jul 08, 2021
provider
General Surgery
Excellent surgeon. Made sure I understood my options and listened to my thoughts and concerns. Quick scheduling. Kind and caring. Does only thyroid surgery so she knows her stuff. Very precise- made a small and clean scar. Would recommend!
What went well
  • Appointment scheduling
  • Staff friendliness
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kate – Jun 26, 2021
provider
General Surgery
Impatient, doesn’t listen, rude. More concerned with his own comfort/convenience than that of his patient.
What went well
No results
What could be improved
  • Office environment
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
Helpful
May 08, 2021
provider
Endocrinology, Diabetes & Metabolism
Dr. Faje is one of the best. I struggled for years to find a good endocrinologist who actually understood my conditions. Not only does Dr Faje manage my needs effectively, he identified another condition that needed treatment that no other endocrinologist recognized. He won’t be your best friend but he will be an excellent doctor.
What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Office environment
Helpful
J – May 04, 2021
provider
Gastroenterology
Dr. Choi is one of 53 specialists at MGH that I was randomly assigned to by my PCP's association with MGH for a GI issue. While academically impressive and confident, Dr. Choi seems to have more interest in academics and research than working well with patients. He listened to my history of issues, and seemed excited about the endoscopy procedure. After that expensive endoscopy, I got an old-fashioned letter from him that suggested I may have a rare disease, but I was not provided with clear guidance as to how to treat the disease. I have since switched to a GI doctor at Tufts Medical who enjoys working with patients, allergies, food intolerances, and is motivated to treat patient health issues.
What went well
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Long wait times
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
tomaszeman – Feb 12, 2021
provider
Cardiology
Dr. Mela expertly performed the extraction of my pacemaker leads and implanted a defibrillator with outstanding results and zero complications. She is a caring, highly competent and confident physician.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
David W Cochran – Feb 02, 2021
provider
Neurosurgery
Difficult to find a doctor never mind a surgeon who has expertise and wonderful bedside manner, but this is what you will find with Dr Borges. He has a wonderful smile which gives you peace of mind discussing issues which cause such anxiety. He is thoughtful, respectful and understanding - explains everything to you. He is such a "Find" making you feel comfortable and confident going into surgery. So supportive and caring during recovery. No one expected to have a surgeon with a sense of humor, but he does which quells your fears. He has done 2 surgeries for our family, and I wish he could do more but they live too far to travel to Boston. If you're in the Northeast, you can't do better than seeing Dr Borges. I can't say enough about him. With all serious surgeries you need a second opinion. Whether he is your 1st or 2nd opinion, select him as your neurosurgeon. His staff is wonderful as it Mass General & if rehab is needed after surgery, Spaulding is the best.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jan 19, 2021
provider
Reproductive Endocrinology & Infertility
Horrible, she and her staff are unresponsive, rude and most importantly unavailable. Call the office nobody answers, leave a message and nobody called me back for three weeks, if dr. Hayes calls you better answer because it takes a week for her to call back. Had to switch doctors.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Didn't listen or answer questions
Helpful
Jan 09, 2021
provider
Obstetrics & Gynecology
I had a really terrible experience with Dr. Coleman. She was dismissive of my symptoms, didn't try to work with me at all, and implied that I was hysterical. She left me in tears and made no effort to comfort me. I'd recommend avoiding her at all costs if you're experiencing a difficult and/or complex problem.
What went well
  • Appointment scheduling
  • Office environment
  • Appointment wasn't rushed
What could be improved
  • Staff wasn't friendly
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Nov 11, 2020
provider
Neurosurgery
Dr. Borges is a phenomenal surgeon at MGH. He is very detail oriented and communicates to you (and family) the details of what to expect and what took place post-operative. He performed a 7 hour partial Laminectomy on my Lumbar in December 2018, I would highly recommend him if you are in need of a highly-skilled Neurosurgeon.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Christopher M. – Sep 11, 2020
provider
Endocrinology, Diabetes & Metabolism
He's the best. I'm so glad that I came to Boston.
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
Sep 06, 2020
provider
Gastroenterology
I don't know why Dr. Choi has received negative reviews. He has been my gastroenterologist for many years and I find him to be thorough, detailed, thoughtful and kind. I have had endoscopy and colonoscopy procedures. His diagnoses have been correct and his treatment sound. He is very approachable and collaborative. I have recommended him to friends who have found him equally qualified.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 28, 2020
provider
Gastroenterology
Jay Luther is an absolutely incredible doctor. I’ll never forget how empathetic and willing to listen he was. You don’t get this from a lot of doctors. Thank you for doing everything you could to help my family. Idk about the residents he has to work with, but him himself, an honourable man
What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Jul 20, 2020
provider
Endocrinology, Diabetes & Metabolism
My appointment with him was a waste of time. As others have said, he is condescending and has a huge ego. He grilled me about what dates I had taken levothyroxine. It was ridiculous, who would remember the dates they had taken a pill? He told me that the side effects I had from levothyroxine were in my head and the whole point of the appointment was to get help with the side effects or find or solution. He brushed me off, said they were just problems that I have in general, not from the pill. He is a terrible doctor and a waste of time.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Jul 06, 2020
provider
Neurosurgery
I had 5 cervical laminectomies in 2003. Dr Borges was extraordinary. I was fine quickly after the surgery and I'm fine today, 17 years later. In 2010 I thought the problem was resurfacing. I got an MRI in Tucson Arizona and was referred to a spinal surgeon there. That doctor told me I would need very complicated neck surgery including fusions. I gave the MRI and X-rays to Dr Borges and he said I didn't need any surgery at all. They had misread the x-ray. I was shocked of course, but sure enough the symptoms went away. I can't recommend this extraordinary surgeon highly enough. Incidentally, I was referred to Dr Borges by a world-famous surgeon in Boston who had seen Dr Borges himself for spinal surgery.
What went well
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
John Perkins – May 29, 2020
provider
Gastroenterology
Great. He was not condescending like so many physicians. He respected me as a person who wants to take responsibility for my own health. He listened intently.
5 people found this helpful
Helpful
Paul – Mar 05, 2020
provider
General Surgery
Dr. Muniappan saved my loved one From having an unnecessary surgery that could have cost him his life!!! Dr. Muniappan conducts himself with the right amount of care, concern and empathy!!! I highly recommend him... Amazing Doctor, Amazing human being... we are grateful to you Ashok Minniappan!!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Mark and Kendra – Mar 04, 2020
provider
General Surgery
Terrible!! She continued with the parathyroid surgery when she should have stopped. An honest surgeon would have stopped the surgery after knowing she removed a healthy gland and then another!! She is a poor excuse for a surgeon and tried to cover it up.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
What could be improved
  • Long wait times
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Mar 03, 2020
provider
Neurosurgery
Dr Borges is an excellent surgeon. What also impressed me is that he makes an effort to talk with the patient and family members in an informative, personal level. He really cares that you understand what the patient needs. The folks who work with him respect him as well!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Jane Keane in Kennebunk, ME – Jan 25, 2020
provider
General Surgery
The best! upon first appointment explained everything to me and we took immediate action, Surgery scheduled and successful lobectomy within weeks of first appointment . Now Cancer free. and enjoying the rest of my life.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bill B – Jan 25, 2020

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