MASSACHUSETTS GENERAL HOSPITAL

Internal Medicine, Diagnostic Radiology • 190 Providers

55 Fruit St, Boston MA,

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MASSACHUSETTS GENERAL HOSPITAL is a medical group practice located in Boston, MA that specializes in Internal Medicine and Diagnostic Radiology.

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  • German
  • Hindi

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Reviews

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MASSACHUSETTS GENERAL HOSPITAL
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Provider Reviews
provider
Plastic Surgery
Brilliant Plastic Surgeon! I had three cosmetic surgeries with Dr. Austen this year and the results are absolutely spectacular, I couldn’t be happier. Dr. Austen’s team, Liz the Nurse Practitioner, Zeljana-Jana the Clinical Assistant and everyone else in his team, are competent, friendly and responsive. Surgery is not something that it should be taken lightly and that’s why you need the best surgeon performing it. Dr. Austen delivers perfection and an exceptional standard of care and this is why I highly recommend him.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Alexandra Grigore – Oct 17, 2021
provider
Urology
Compassionate, kind, professional, and direct. Red Sox fan too! Would give 6 stars if possible
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Carol suitor – Oct 14, 2021
provider
Neurosurgery
In 2020 I was diagnosed with cervical stenosis. After months of tests and doctors visits I was fortunate enough to meet Dr. Shankar. What a blessing! I had surgery in October and made the right decision.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lori Forcier – Sep 15, 2021
provider
Infectious Disease Medicine
I highly recommend Dr Chu. Extremely professional with a wonderful empathetic manner. Made me feel very comfortable. She was very respectable and made what could have been a very uncomfortable exam much less so Up until the day before the appointment I was going to cancel it and I’m so grateful I didn’t Again I HIGHLY recommend her
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dorothy – Sep 10, 2021
provider
Allergy & Immunology
I’ve worked with Dr. Hesterberg for many years around an immune deficiency. I’ve always found him friendly, wise and thorough.
What went well
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Tim R – Jul 20, 2021
provider
Rheumatology
Wait time to see this doctor exceeded 90 minutes on more than one occasion. What was the most disheartening was that much of my care was delegated to her nurse, causing mismanagement of treatment track for RA.
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Long wait times
  • Didn't trust the provider's decisions
Helpful
May 27, 2021
provider
Critical Care Medicine
Dr Hibbert is not really good at anything we had a rough time with her she’s not a specialist and makes terrible decisions . Stay clear ??
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Apr 26, 2021
provider
Neurosurgery
He is worth the wait. Prior to meeting Dr. Shankar, I saw three three surgeons and ruled each one out for various reasons. Upon meeting Dr. Shankar, I was impressed with his calm and confident demeanor. He spoke to me not at me. He listened to my woes, did not rush and was most patient. It did not take long for me to realize that I had found the surgeon I wanted to operate on me. I was so relieved, I cried. The surgery on my back went extremely well. Where as previously I was in acute pain and could not stand straight, I am now good as new. I sing his praises to all who will listen. Thank you, Dr. Shankar.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Marsha Netter – Nov 11, 2020
provider
Oral & Maxillofacial Surgery
Had to call on a Sunday about an emergency. Could not have cared less. Person was in much pain. “Call tomorrow.” Do not see her!
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Nov 02, 2020
provider
Obstetrics & Gynecology
Dr. Kickham saved my life. She performed a hysterectomy in 2015 and when I attended my follow up appointment she found that I had an internal infection. She immediately called a colleague and I was back in the OR within an hour. Highly recommend her and her staff.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Karen – Jul 31, 2020
provider
Endocrinology, Diabetes & Metabolism
She doesn’t have any knowledge, she has to go back to college and study again. For the duration of 5 years I was her patient till I found another professional doctor who was very helpful. Don’t waist your time. She doesn’t care about her patients.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
May 06, 2020
provider
Oral & Maxillofacial Surgery
I had oral surgery performed by Dr. August about 15 years ago. I had a non cancerous growth removed from my upper mouth near my eye. The surgery was several hours but I never felt a thing and she was great. Highly recommend her...!!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Paul J Sweeney – Apr 21, 2020
provider
Emergency Medicine
Is this the Jim Baker who , at one time lived in New London Ct. ?
Helpful
Koyce – Apr 20, 2020
provider
Psychiatry
Dr. Yaroshenko could barely speak English. She was very rude and hostile, and she didn't provide good care.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Apr 03, 2020
provider
Endocrinology, Diabetes & Metabolism
I met Dr. Weil for the first time, I found her to be very pleasant, easy to talk to and very helpful. She explained my problem and the different options I had to choose from, I thought we had a great rapport.
What went well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 22, 2020
provider
Endocrinology, Diabetes & Metabolism
Dr Soukas truly cares about his patients and advocates for their care. He will let you know if there is any delay caused by emergencies. I see him for Type 1 follow up with a kidney transplant. I am very knowledgeable about diabetic treatment and care yet I am always learning from him. He really is an excellent doctor and a really nice guy too.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 14, 2020
provider
Orthopedic Surgery
THE MAN IS PHENOMENAL. THE BEST. NO ONE HAS COME CLOSE TO WHAT THE MAN HAS DONE AND ALBEIT FROM RETIREMENT HE CONTINUES TO DO. ON 10/27/2019 HE REACHED INTO THE MGH SYSTEM AND SAVED ME, FACILITATED ME HAVING AN IRRIGATION AND DEBRIDEMENT PROCEDURE (DAIR) INSTEAD OF A TOTAL HIP IMPLANT REPLACEMENT.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Gerry Coleman – Dec 04, 2019
provider
Internal Medicine
I truly believe that Dr. Saff cares about me so I assume she cares about all of her patients because I am not anyone special. She is smart, curious and compassionate. I highly recommend her.
Helpful
K. Paglia – Nov 23, 2019
provider
Neurosurgery
Dr. Shankar is the most caring and compassionate doctor I have ever had. He is an excellent neurosurgeon. He takes the time to explain everything thoroughly. I had an unfortunate accident and he was there for me and my family. I am very lucky and thankful for Dr. Shankar. His assistant, Veronica is very efficient and friendly.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
Ann Marie Mahoney – Oct 24, 2019
provider
Neurosurgery
Dr Shankar is an all around kind man. He is a very caring Dr. Not to mention his skills. He is an amazing surgeon! Would never want to see anyone else.
8 people found this helpful
Helpful
Aug 20, 2019

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