Mass Eye And Ear

Ophthalmology, Audiology • 23 Providers

243 Charles St, Boston MA, 02114

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Telehealth services available


Mass Eye And Ear is a medical group practice located in Boston, MA that specializes in Ophthalmology and Audiology.

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Providers

Overview

Language services

  • French

Medical Services

Common Questions and Answers

  • Have free onsite parking?

  • Does Mass Eye And Ear have free onsite parking?

  • Have an onsite pharmacy?

  • Does Mass Eye And Ear have an onsite pharmacy?

  • Offer virtual visits or other telehealth services?

  • Does Mass Eye And Ear offer virtual visits or other telehealth services?

  • Physically located within a hospital?

  • Is Mass Eye And Ear physically located within a hospital?

  • Offer weekend appointments?

  • Does Mass Eye And Ear offer weekend appointments?

  • Offer appointments outside of business hours?

  • Does Mass Eye And Ear offer appointments outside of business hours?

Location

243 Charles St, Boston MA 02114

CallDirections

(781) 279-0971

Reviews

Provider Reviews
RecentHighestLowestMost Helpful
provider
Audiology Technology
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 08, 2024
Dr. Sarah Hesseltine, AUD Reply –
Thank you for sharing your positive experience!
×Post a ResponseAre you this provider?
provider
Plastic Surgery
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 06, 2024
×Post a ResponseAre you this provider?
provider
Plastic Surgery
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 07, 2024
×Post a ResponseAre you this provider?
provider
Plastic Surgery
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ilisa – Jun 06, 2024
×Post a ResponseAre you this provider?
provider
Neurology
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chuck – May 25, 2024
Thank you for sharing your positive experience,...Read More
×Post a ResponseAre you this provider?
provider
Ophthalmology
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 19, 2024
Dr. Mohammad Dahrouj, PHD Reply –
Thank you for your feedback!
×Post a ResponseAre you this provider?
provider
Ophthalmology
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Just another patient – May 03, 2024
Thank you for taking the time to provide such a...Read More
×Post a ResponseAre you this provider?
provider
Audiology Technology
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Apr 26, 2024
Hello, we’re sorry to hear about your experience....Read More
×Post a ResponseAre you this provider?
provider
Ear, Nose, and Throat
What went well
No results
What could be improved
No results
Helpful
Mar 18, 2024
Thank you for taking the time to share your...Read More
×Post a ResponseAre you this provider?
provider
Ophthalmology
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 03, 2024
Thank you for taking the time to share your...Read More
×Post a ResponseAre you this provider?
provider
Audiology Technology
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
Jan 30, 2024
Dr. Sarah Hesseltine, AUD Reply –
Thank you so much for your positive comments!
×Post a ResponseAre you this provider?
provider
Ophthalmology
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
E. Robert Schildkraut – Jan 09, 2024
Dr. Han-Ying Chang, MD Reply –
Thank you for sharing your positive experience!
×Post a ResponseAre you this provider?
provider
Ophthalmology
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lisa Brennan – Dec 24, 2023
Hi Lisa, thank you for taking the time to provide...Read More
×Post a ResponseAre you this provider?
provider
Ear, Nose, and Throat
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 23, 2023
Dr. Alex Grilli, MD Reply –
Thank you so much for your positive comments!
×Post a ResponseAre you this provider?
provider
Anesthesiology
What went well
No results
What could be improved
No results
Helpful
TN – Oct 30, 2023
×Post a ResponseAre you this provider?
provider
Ear, Nose, and Throat
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Aug 17, 2023
×Post a ResponseAre you this provider?
provider
Audiology Technology
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim Fitzgerald – Aug 01, 2023
Thank you for sharing a review about the care you...Read More
×Post a ResponseAre you this provider?
provider
Audiology Technology
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
LJR – Jul 31, 2023
Thank you for sharing your feedback and providing...Read More
×Post a ResponseAre you this provider?
provider
Ophthalmology
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim – Jun 29, 2023
Thank you so much for your positive feedback,...Read More
×Post a ResponseAre you this provider?
provider
Plastic Surgery
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Farra Shoffner – Jun 27, 2023
Thank you for sharing your experience, Farra....Read More
×Post a ResponseAre you this provider?

Frequently Asked Questions

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