Turner Family Dentistry, Union KY

Dentistry • 2 Providers

1982 Mount Zion Rd, Union KY, 41091

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Turner Family Dentistry, Union KY is a medical group practice located in Union, KY that specializes in Dentistry.

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Location

Turner Family Dentistry

1982 Mount Zion Rd, Union KY 41091

CallDirections

(859) 384-0776

Reviews

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Turner Family Dentistry, Union KY
Provider Reviews
provider
Dentistry
Reply
I am very pleased my experience with Turner Family Dentistry. The staff is by far the best and treat patients with respect and compassion. I highly recommend this practice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Deborah Hoffer – Aug 04, 2020
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provider
Dentistry
Reply
I have had several really bad dental experiences at other practices and had a lot of anxiety about my next appointment, which was necessary, because I had a previous filling that had fallen out. I came today and the staff was friendly and courteous. I explained my past experiences and they noted my chart to ensure the same issues would not happen again. I plan to bring my entire family here! Thank you!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Apr 27, 2018
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provider
Dentistry
Reply
Dr. Turners office is also so clean, welcoming and friendly. You could not find a more accommodating dentistry office ANYWHERE
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Heather H in Hebron, KY – Jan 10, 2018
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provider
Dentistry
Reply
The first time Dr. Bryan Turner, Dedi Turner and their staff take very good care of my son and I. They are the most caring, patient, experienced and understanding team! I highly recommend their service, and you will see this for yourself once you visit them! The Dr. Turner office is always on the patients side....and it means more than they will ever know. Thank you for taking such good care of us! Crystal Cooper
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Crystal Cooper in Cincinnati, OH – Aug 04, 2017
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provider
Dentistry
Reply
I first met the Turners through dentistry through the heart last year. This is a free exam and cleaning, filling or extraction on one Saturday a year. I needed a check up, didn't have dental insurance and needed a cleaning. we had a bad health year and couldn't afford it. This is a very professional group. I even had a 3D cap made this year. Amazing. My husband had to pay in advance of treatment. That was something new to us.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jennifer mason in California KY – Jul 24, 2017
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provider
Dentistry
Reply
Dr. Turner and the office staff are friendly and welcoming. My family and I are all patients and are pleased with the services we receive. The hygienest are the best we have ever had and keep us as patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Union, KY – Jul 23, 2017
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provider
Dentistry
Reply
The staff is very helpful and work hard to make the experience as pleasant as possible. They really take the time to listen to you. They offer little extras to make you more comfortable like TV in the room or headphones w/music. They're also very accommodating in trying to get you in quickly for an emergency.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
TB in Florence, KY – Apr 23, 2017
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provider
Dentistry
Reply
OUTSTANDING team! This team is about patient comfort and quality service. I've had fantastic experiences with Dr Turner. They continually monitor the patient's comfort level with, "are you okay?", "need a break?", etc.. Sunglasses and wireless headphones are provided, which might sound silly, until you find yourself in a chair with lights beaming down on you : ) He has a machine that actually makes porcelain crowns while you wait, so there are no multiple appointments necessary. Services
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Greg L in Independence, KY – Mar 29, 2017
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provider
Dentistry
Reply
Always a positive experience. Dr. Turner and his staff explain every detail and are always cheerful, friendly and polite! A pleasure to work with.
What went well
No results
What could be improved
No results
Helpful
C. Hansen in Florence, KY – Mar 21, 2017
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provider
Dentistry
Reply
I have recommended Dr. Turner to my coworkers. I had an Oral Surgeon tell me that Dr. Turner is a good Dentist. I think that says something about a Doctor when another Doctor expresses his opinion, and it is good.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J.Miles in Perry Park, Ky 40363 – Mar 14, 2017
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provider
Dentistry
Reply
Finally an office that has all the today's technology and yesterday's service. They listen to you to create a plan of action. Great experience, moved my family over to this office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Ryan in Florence, KY – Feb 02, 2017
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provider
Dentistry
Reply
Dr Turner and his associates are very friendly and they do everything to make sure you have a comfortable experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jessica in Union, KY – Feb 01, 2017
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provider
Dentistry
Reply
As a patient I appreciate not being caught up in a swirl of technicians that fly in , do something , then fly away to make room for the next tech. Dr Turner and his staff are very one on one and thorough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim C in Richwood, KY – Feb 01, 2017
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provider
Dentistry
Reply
He told me my 13 year old (who has never had a cavity) had a lot of cavities and 2 were really bad. He said he needed to take x-rays because her teeth were so bad. He showed me one of the "bad cavities" on the x-ray and when I didn't see it, he told me it's because I'm not used to looking at them. I got a 2nd opinion from her orthodontist and a 3rd opinion from another dentist. After examining her teeth and looking at the x-rays, both of them said she had no cavities. Don't trust Dr. Turner.
What went well
  • Listened & answered questions
  • Staff friendliness
What could be improved
  • Office environment
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Florence, KY – Jan 16, 2017
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provider
Dentistry
Reply
I referred to Turner Family Dentistry by a close friend and I'm extremely glad I gave them a try. The staff was extremely friendly and quick to put me at ease. They explained everything to me and were more than willing to answer my questions. During my visit they would stop and make sure that I was comfortable. For the first time I have no dentist phobia. I highly recommend them to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tammy M. in Burlington, KY – Nov 23, 2016
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provider
Dentistry
Reply
Dr. Turner, and his staff, are absolutely wonderful. So friendly, gentle, and knowledgeable. My daughter really enjoys going to Turner Family Dentistry and has had great experiences with them. We would definitely recommend Turner Family Dentistry.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
KP in Union, KY – Nov 19, 2016
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provider
Dentistry
Reply
Very personable and clearly explains his protocol.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chris in Union, KY – Nov 09, 2016
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provider
Dentistry
Reply
They have treated me with respect and do a great job.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michael D. in Burlington, KY – Nov 09, 2016
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provider
Dentistry
Reply
Staff was very friendly and very thorough. They explained everything clearly.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marissa in Union, KY – Oct 08, 2016
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provider
Dentistry
Reply
Missy and Dr. Turner always put my dental anxiety self at ease. From nitrous for my cleanings to premedication for more information involved treatments they are all about making me comfortable. Last year I hadn't been to the dentist in over 5 years because of my anxiety. There was never any judgment, only calm caring to get me on the road to great dental health. I still have some anxiety, but with every
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Teresa P in Burlington, KY – Jul 14, 2016
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