United Smile Centres

Periodontics, Oral & Maxillofacial Surgery • 3 Providers

118 Sears Ave, Louisville KY, 40207

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United Smile Centres is a medical group practice located in Louisville, KY that specializes in Periodontics and Oral & Maxillofacial Surgery.

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Location

Reviews

Provider Reviews
provider
Periodontics
Reply
I have had 3 implants. Two by Dr. Vierra and one by a Periodontist in Atlanta. All 3 were excellent experiences but I will say Dr. Viera was quick, exact and the procedure was performed exactly as I expected. Not sure why, but Dr. Vierra's process generated very little pain in comparison and healed much quicker on both occasions. I do need one more and will definitely go back to Dr. Vierra.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Perio Patient – Oct 18, 2022
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provider
Periodontics
Reply
I have never been treated with this much disrespect ever. He was arrogant , rude, and disrespectful. Not only refusing to answer questions, but belittling all my concerns.
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
E. F. – Jul 07, 2022
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provider
Periodontics
Reply
Dr. Parrish and his staff in Elizabethtown did a wonderful job on my implant. I would definitely recommend this office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
TI – Feb 26, 2020
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provider
Periodontics
Reply
I had an emergency where I had broken a tooth. They got me in the same day day for my procedure and I left with a tooth and zero pain. Unbelievable. The staff was awesome and Dr. Vierra answered all my questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Samantha – Jan 29, 2020
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provider
Periodontics
Reply
I had an implant, very friendly MD and staff. All appointments were on time, always through every visit. Therr was always someone available to speak to when you call.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Stephanie – Jan 23, 2020
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provider
Periodontics
Reply
I was very pleased with his work—my third experience with having an implant from Dr Parrish. Enjoy his friendliness and sense of humor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Jun 25, 2019
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provider
Periodontics
Reply
I could not have been happier with the wonderful care I was given by Dr. Parrish. The Saturday before Christmas, I had a dental emergency and was referred to him for an implant. The office was not open but he personally called me at home that Sunday evening and made arrangements to open his office on Christmas Eve to treat me! I had several appointments along the way as he checked the progress of healing, had a "flipper" denture made, etc. All of the staff members were professional and courteous. The appointments were always right on time - quick in and out. The implant was a complete success and I am a very happy patient. Thank you, Dr. Parrish and team!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Robyn in Louisville, KY – Jun 18, 2019
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provider
Periodontics
Reply
Dr Vierra and staff were very professional, accommodating and courteous during my visits. They genuinely cared about my treatment, response to procedures and recovery. Dr Vierra spent time to explain what was happening and to answer my questions. I traveled 2 states and very long distances to receive my implants from Dr Vierra and it was worth every minute of drive time. My personal dentist trusts him and so did I. I would absolutely recommend him to friends and family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Joella in Vickery, OH – Jun 11, 2019
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provider
Periodontics
Reply
Would not recommend Dr, Parrish to anyone who wants a Periodontics they can trust. Paid him in advance in full for some work. I took off of work to have it done and because I guess we ask a question that hurt his pride he refused to perform the service. I tried to talk about it but he refuse to even listen, he was mad and TOLD me it is not going to happen today. Found out later that he lied to me about some things also. He did refund me my money after two weeks. Went to another Periodontics and ask the same question and their response was. Oh, no problem we are here to make our customers happy. I guess he has enough money that he can pick and choose who he wants to work on.
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 people found this helpful
Helpful
louisville, KY – May 18, 2019
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provider
Periodontics
Reply
Excellent service from the entire staff. I am very happy with my implant and will go back to Dr Vierra if I need any work like this done again. He did an awesome job. I will recommend this office any chance I get!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Teri – Feb 21, 2019
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provider
Periodontics
Reply
Great work! I am so happy. My teeth look and feel great! The Staff is friendly too.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Mena in Louisville , KY – Jul 20, 2018
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provider
Oral & Maxillofacial Surgery
Reply
Dr. Vidal is an excellent practitioner and educator. He treats his patients with respect and empathy. I wholeheartedly recommend him
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Joan B. – May 29, 2016
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provider
Periodontics
Reply
He just seemed to genuinely care about my dental problem and took time to explain my treatment options. This was a first for me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Pearland, Texas – Apr 30, 2016
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provider
Periodontics
Reply
I would not recommend Dr Parrish to my family or friends. I had an abscess and he prescribed antibiotics and was supposed to call me. He did not call after three weeks I called his office and ask his receptionist to have him call me. He still did not call me. I called the referring dentist and later that day Dr Parrish did call. He was rude and arrogant and at one point in the conversation even laughed. I spent $150 on the office call and cat scan of head and neck. I ended up paying to repeat
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Debra H in Louisville, KY – Dec 16, 2015
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