The doctors in this office are very good in my opinion and from my experience. However, Their staff is unfriendly, and unprofessional. I have been put on hold for 18 minutes before and never get through without a long wait. sometimes you can't even get through at all.
And the wait to see the doctor can be over an hour.
I just moved here from PA. I have seen this guy 2 times out of the 5 I needed a doctor. All the other times I had to see a Physician's Assistant. I specifically requested seeing him my last appointment which I had to wait 10 days to get. I ended up in Urgent Care 6 days before my appointment. I showed for my appointment only to be told the doctor was running an hour behind so I would have to see a Physician's Assistant. He seemed good if you were able to see him. I am finding another doc!
The office doesn't care about the patients. It is a struggle to get anyone to call back...You have to chase them down for test results and prescriptions...And gave my husband a prescription for an insulin pen but no needles. Actually had an office person tell me that they had over 200 patients so there is no way they'd know where they sent him for his blood work....
We absolutely love Winfield Family Medical! The bedside manner is like no other we've had. When we found Dr. Brechner our hopes were pretty low on medical care and Dr. Brechner changed all that! His nurse practitioners go over and beyond. These people truly care. They have reasonable hours.
Although closed for a lunch break and weekends may be a slight inconvenience to some,it only shows how much Dr. cares about his staff as well. Dr. will even stay some nights till 7pm to see his patients too.
Dr. Jacobus has been my doctor since 1994, Dr. Jacobus has great bed side manners, and always has cared about me as a patient, my needs have always been important to him. I have had issues lately with scheduling and someone even answering the phone. However, this does not reflect on Dr. Jacobus.
Dr. Jacobus is an honest, caring and thoughtful doctor that I'm proud to have as my doctor.
She is very compassionate and knowledgeable! I absolutely loved her and she was excellent with my kids. She listened and is so passionate about helping others.
When seeing this NP she doesn't listen to you as a patient, she sees patients as drug seekers. When I seen her for my conditions she 1. Didn't prescribe what I even take 2. Came in with a state pulled drug sheet showing assumptions 3. Didn't even give me medications the initial appointment was for. If you want someone who cares she's definitely not the person to see. Absolutely worst staff possible.
Dr Jakobus has very poor staff. Not only do you sit on hold for 14 minutes to make an appointment but then they can't make appointments for one family's children. (3 kids) We are established patients at his office yet because the kids haven't been seen they can't accommodate, well they do but just for the patients they want to. His office manager calls this their policy but it's not a policy of its not upheld for everyone. While Jakobus has good bedside manner his staff is terrible. Wouldn't go!
It took me a while to find a doctor I could trust. I had been with him 30+ years before moving out west. Still wish he could Skype his visits.
Good doctor, but the office wait times have been over 45 minutes the last couple of times. The fact that you can read the names of other patients on the sign in sheet as well as the fact that you can hear other patients through the walls seems like a HIPPA violation. I am frustrated that they don't take appointments 12:30-1:30 when most people need to. They really can't have one person answer phones the way other offices do?
He is truly a great doctor. He cares and really listens. He is cool and easy to talk to.
Abscess Or Fluid Incision And Drainage
Anemia And Iron Deficiency Screening
Arterial Blood Gas Test (Abg)
Excision, Shaving, Or Destruction Of Skin And Subcutaneous Tissue (Incl. Mohs Micrographic Surgery), Tissue Transfer
Hysterectomy - Open
Laparoscopic Surgical Procedure
Lymph Node Biopsy Or Excision
Removal Of Reproductive Organs (Hysterectomy, Oophorectomy, Salpingectomy, Salpingo-Oophorectomy, Resection Of Peritoneal Malignancy)
Vaginal Delivery And Vbac