COMMUNITY HEALTHCARE SYSTEM

Podiatric Foot & Ankle Surgery • 1 Provider

801 MacArthur Blvd, Munster IN, 46321

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COMMUNITY HEALTHCARE SYSTEM is a medical group practice located in Munster, IN that specializes in Podiatric Foot & Ankle Surgery.

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Location

Community Hospital (wound care and limb salvage patients only)

801 MacArthur Blvd, Munster IN 46321

CallDirections

(219) 836-7713

Reviews

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Provider Reviews
provider
Podiatric Surgery
Reply
Absolutely recommend Dr Clemency. He preformed two miracle surgeries on both my left and right foot. As a result of these surgeries this has given me the wonderful opportunity to be able to walk again. I was a hairline away of left foot amputation before the surgery. I would not trade Dr Clemency for any foot surgeon in the country. He also has a fantastic wound care staff working with him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
12 people found this helpful
Helpful
David Kijurna – Jun 09, 2021
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provider
Podiatric Surgery
Reply
Visited this doctor for numbness and tingling in foot. X rays of foot were taken, then doctor came into room and tapped on three places on foot and lower leg, then claimed the problem was definitely originating in my back, and I needed to see my neurosurgeon. He spent about three minutes with me before making this diagnosis. I was terrified and immediately made an appointment with the neurosurgeon, who ordered imaging that showed there was nothing wrong with my back.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
May 24, 2021
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provider
Podiatric Surgery
Reply
Dr. Clemency III is a great doctor! I was referred to him for a growth on the bottom of my foot. He is very friendly and down to earth making me feel as ease right away. Dr. Clemency was honest with me about the possibility of the growth being cancerous yet reassuring too. I was grateful for his honesty and he answered all my questions without making me feel rushed. I have a lot of faith in him and was so happy that Urgent Care referred me to him. His office staff members were also very friendly & welcoming. Surgery was scheduled in a timely manner and fortunately my biopsy was negative! It's been 6 weeks now and there is no sign of a scar from the surgery either. I highly recommend Dr. Clemency for any podiatry services you may need. He's the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
18 people found this helpful
Helpful
Sharon Strzelecki – Apr 28, 2021
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provider
Podiatric Surgery
Reply
Dr. Clemency was a very competent surgeon. He was easy to talk to and offered understanding and patience for my issues. He did exactly what he said he would and after following his instructions I obtained a good outcome. He was very knowledgeable and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
21 people found this helpful
Helpful
Diane D. – Mar 11, 2021
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provider
Podiatric Surgery
Reply
He’s the most professional Doctor that I’ve been blessed with! He did an amazing job on my foot! Thank you!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
32 people found this helpful
Helpful
Jan 28, 2021
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provider
Podiatric Surgery
Reply
First visit. Staff was efficient and accommodating and Dr. Clemency was great. Extremely pleased.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
31 people found this helpful
Helpful
Roman Sawczak – Nov 25, 2020
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provider
Podiatric Surgery
Reply
From my first visit, dr. Clemency and his staff were amazing, my surgery went very well and I was reassure in every post operation visit, my bunion surgery us a success.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
30 people found this helpful
Helpful
Lorena B. – Nov 23, 2020
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provider
Podiatric Surgery
Reply
Handled my foot problem well, friendly and knowledgeable. Felt I was in good hands for my surgery and recovery.
What went well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
23 people found this helpful
Helpful
Sep 12, 2020
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provider
Podiatric Surgery
Reply
Dr Robert E Clemency is my absolute cure ....!!! The best... Ive been through 3 surgeries on my left foot , suffering horribly for 3 yrs now. My last surgeon said deal with the pain for the rest of my life , their was nothing else they could do for me.... And dont let anyone else touch my foot. Omg... But i went to see dr Clemency and he dove right in and explained what his plan was and said nobody should just suffer. After my surgery and following his after care instructions , im so glad i went to him . im no longer in pain and im healed , im so grateful for Dr Robert E Clemency for his dedication , wonderful work etheic , compassion for his patient and hard working staff. Thank u Dr Clemency...
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
20 people found this helpful
Helpful
Christine Roberts – Aug 15, 2020
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provider
Podiatric Surgery
Reply
Great Staff. They answer any questions you have and they make sure you understand everything It was a great experience with Doctor Clemency and all his staff
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Emil Smicklas – Aug 13, 2020
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provider
Podiatric Surgery
Reply
After treating my diabetic ulcer for a few months through the Wound Care Center, Dr. Clemency felt that surgery to remove a deformity growing internally on the arch of my right foot would resolve the current problem as well as prevent future problems for this foot. He scheduled the surgery for July 13th. Dr. Clemency is an excellent surgeon. He performed the surgery as an outpatient and recommended me for a two-week follow up. I had NO PAIN from this procedure; NONE. I've never had that happen. Today almost four weeks later the stitches are out and I'm back to normal. I would highly recommend Dr. Clemency to others. He's a really good doctor with a great personality.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
6 people found this helpful
Helpful
Marsha Hozian – Aug 09, 2020
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provider
Podiatric Surgery
Reply
I've been a patient of dr.clemcy for over a year now. I had foot surgery from another dr. that went horribly wrong. Dr. Clemency took over and after 6 more surgeries he was able to close the wound and save my foot . I will be forever grateful to him and his staff that took care of me each and every week for over a year. I would recommend him to anyone who needs a podiatrist/surgeon.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Brian – Jul 24, 2020
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provider
Podiatric Surgery
Reply
Dr. Clemency served as my physician while I was receiving treatment for a diabetic wound at the Community Hospital Would Clinic in Munster, IN from December, 2019 to June 2020.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 people found this helpful
Helpful
Paul – Jul 01, 2020
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provider
Podiatric Surgery
Reply
I initially consulted with Dr. Clemency after breaking the fifth metatarsal in my right foot. He was recommended by a physical therapist with whom I have worked over the last few years. The therapist explained to me that he had worked with several of Dr. Clemency’s patients and always found him to be conscientious and thorough with his patients’ best interest at heart. Dr. operated successfully on my right foot. Within a few days of recuperating and putting away the knee scooter, I broke the same bone in my other foot. Surgery was not recommended, but out came the scooter, transport chair, etc. In slightly less than three months since the second broken bone, I am out of post-op shoes, into physical therapy, and adjusting to wearing orthotics. I feel that Dr. Clemency is interested in my recuperation and has explained more than once that he is available if I need him.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
8 people found this helpful
Helpful
Harriet Rincon – Jun 19, 2020
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provider
Podiatric Surgery
Reply
Dr.clemancy is a great dr.!he is a lifesaver!I had a ankle fusion from a dr that went wrong,was very infected and had to go to er.dr clemency was kind enough to take up my case.thank god he did!had to redo everything the 1st dr did,could of lost lost my foot if it wasn't for him.he is truly dedicated to his work and very thorough!he definitely was a lifesaver for me!never had a dr tell me he lost sleep worrying about me!I highly recommended him he truly was a blessing. I'm very grateful for all he did and is still doing for me!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
Jamie Aronowitz – May 29, 2020
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provider
Podiatric Surgery
Reply
I'd had bunion surgery ~30 years ago that never fully resolved the issue. I was dealing with that and a hammertoe that no longer allowed me to wear a show on the one foot. Dr. Clemency reviewed my condition and explained what needed to be done to correct. He was very thorough, taking the time to ensure I fully understood not only the procedure but the recovery and long term results. Despite my initial unwillingness to agree that the recovery period would need to be 6-8 weeks, he was patient with my questions and disbelief and insisted I would need to adhere to his aftercare guideline if I wanted to fully recover. He was right. His staff is always pleasant, caring and willing to address any questions or concerns. I will likely be needing the same surgery on my other foot sometime in the future and I will be looking for Dr. Clemency to perform that. I highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Diane P – May 13, 2020
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provider
Podiatric Surgery
Reply
Dr clemency really helped my foot heal quickly I did what he asked and he was very knowledgeable and helpful I would strongly recommend seeing him
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Deanna richards – Apr 23, 2020
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provider
Podiatric Surgery
Reply
I broke my little toe in July 2019, went to urgent care, and they referred me to Dr. Clemency for follow-up the next week. Went for several appointments that included x-rays over the following 6 months that showed a slow partial-union of the break of the bone. I had endured pain in my toe every night during this time. Finally, the x-ray in January 2020 revealed the bone was rubbing against another bone and the break was still a partial-union. Dr. Clemency said that there was cartilage damage and I would need surgery. I had surgery the end of February, followed all recovery instructions very carefully, and at 5 1/2 weeks was released and I can walk on it and he said I should be able to get back to my rigorous exercise at 8 weeks. Dr. Clemency and staff were friendly, knowledgeable; I felt for not knowing him before this accident, I somehow landed in the right hands. Would definitely recommend to anyone that needs help!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Apr 07, 2020
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provider
Podiatric Surgery
Reply
I highly recommend Dr. Clemency. He’s very thorough and explains what to expect post surgery. I’m happy to say my foot pain is gone!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Paula Gard – Mar 09, 2020
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provider
Podiatric Surgery
Reply
Great care and treatment, very professional, very transparent on my treatment and long term affects on my injury after surgery and physical therapy, Thanks
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Nicholas W. Day – Jan 10, 2020
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