AMG-NORMAL FRANKLIN AVE-GENERAL & COLO

Neurosurgery, Family Medicine • 10 Providers

1300 Franklin Ave Ste 110, Normal IL, 61761

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AMG-NORMAL FRANKLIN AVE-GENERAL & COLO is a medical group practice located in Normal, IL that specializes in Neurosurgery and Family Medicine.

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Reviews

Provider Reviews
provider
Family Medicine
Reply
Very professional and knowledgeable. He has done an outstanding job as my doctor over the last 3 years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
David Barnes – Dec 28, 2019
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provider
Family Medicine
Reply
I needed a new primary when I moved to town and Dr. Keto is excellent. I'd highly recommend establishing care with him. He seems to really know what he's doing, takes his time with you, and generally likable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
John – Jul 20, 2019
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provider
Family Medicine
Reply
Dr. Keto is very kind, patient, good listener. Takes his time with you. I trust him with my care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Jul 16, 2019
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provider
Family Medicine
Reply
First visit...very caring, good listener, had reviewed my records
What went well
No results
What could be improved
No results
5 people found this helpful
Helpful
Apr 25, 2019
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provider
Family Medicine
Reply
This was my first time going for Karen and I did not have a good experience with her. During our meeting, it went well. She sounded really nice and professional. However, after sending me out to wait for the paperwork at the receptionist desk, I heard her laughing and talking about me with the receptionist- on how I was confused and not knowledgeable about the steps I should do after the checkup. I hear the word "confused" and her laughing like a scoff. She is educated but has no manners.
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Apr 17, 2019
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