HSHS Medical Group - Highland

Internal Medicine, Family Medicine • 6 Providers

Today: 7:00am - 5:00pm

CLOSED NOW

  • Mon7:00am - 5:00pm
  • Tue7:00am - 5:00pm
  • Wed7:00am - 5:00pm
  • Thu7:00am - 5:00pm
  • Fri7:00am - 5:00pm
  • Sat8:00am - 12:00pm
  • SunClosed

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HSHS Medical Group - Highland is a medical group practice located in Highland, IL that specializes in Internal Medicine and Family Medicine, and is open 6 days per week.

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Location

HSHS Medical Group - Highland

12860 Troxler Ave Ste 320, Highland, IL 62249

Reviews

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HSHS Medical Group - Highland
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Provider Reviews
provider
Family Medicine
Great doctor, caring, understanding your concerns, highly recommend Jim & Judy Vernon Illinois
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 04, 2021
provider
Family Medicine
Like this Dr.
1 person found this helpful
Helpful
Jim Schlarman – Jun 24, 2020
provider
Internal Medicine
Dr. Janet is very personable and listens well to family concerns. She has personally taken my calls for my dad during periods of concern.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Emily Korte-Stroff – May 08, 2020
provider
Family Medicine
This was first time meeting with this Dr, he took his time. he listened, and answered questions I may had.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Angie in Hoffman, IL – Mar 14, 2019
provider
Internal Medicine
Dr. Alvarado was a high point in my father's life and provided the very best of care. His compassion and communication were exceptional.... thank you. His daughter Sally ( healthcare executive)
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sally Schneider in Export, PA – Sep 30, 2018
provider
Family Medicine
Being new to the area, we had to change PCM. Dr Schaefer has now met with all of my family. He was wonderful with my daughter (12) and made her laugh out loud. He is very thorough, takes time and you don't feel rushed. He has already helped us all in different circumstances and would recommend him in an instant. All the staff we have encountered so far, have been great!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Claire in Alhambra, IL – Sep 19, 2018
provider
Internal Medicine
Tried to make an appointment with Alvarado, was unable to within 2 week period so opted to see the N.P. I purposefully got a 7:20 a.m. appointment time to reduce/eliminate lengthy wait time since they just opened for the day. I got there early to take care of any paperwork. I did not get called back to the room until 8:10 a.m. never informed why they were late. All I got was pulse, B.P., lung sounds done in order to get prescription refilled. Ridiculous. My time is important too.
What went well
  • Staff friendliness
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
  • Appointment was rushed
1 person found this helpful
Helpful
Stephen Clayton – May 10, 2018
provider
Internal Medicine
Love this doctor, listens to you
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 person found this helpful
Helpful
Rebecca in Highland, IL – Aug 20, 2017
provider
Internal Medicine
If your looking for a doctor you can`t go wrong with Dr. Ally. Never seen a doctor so concerned about his patients. Best doctor ever!!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
R. Smith in Highland, IL – Jul 11, 2017
provider
Internal Medicine
No words I Can say No.1 Doctor
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
JASMIN SANGANI in MARYVILLE, IL – Jan 26, 2017
provider
Family Medicine
Doctor took me off vertigo medicine that I had been on for 17 years. In a matter of days, this doctor set me back those 17 years. Back to being in bed 24/7 with dizziness. Had to finally fire doctor, because, among other things, I'm back to square one. Thanks Doc. And the initial consultation was over $500.00. Called his office several times to discuss alternative medicine, but doctor had nothing to offer. Not a referral to a neurologist, nothing. Insensative and uncaring. Beware.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Dec 10, 2016
provider
Internal Medicine
Dr Janet Alvarado is an excellent physician! I never have to wait more than 10 minutes in waiting room and rarely long in the exam room either. Dr Janet is very thorough and leaves no stone unturned and she takes time to listen and discus all of my concerns. We have experienced quite a difficult time in last couple years due to stupid FDA new laws that forced most doctors to seek out pain doctors, which just do not exist. Doctor Janet is a great physician across the board.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Thomas D. Horton in Highland, IL – Nov 05, 2016
provider
Internal Medicine
My appointment was at 3:45 was told be there 15 mins early for paperwork, to bring Ins. card, photo id, paperwork I'd completed that was mailed to me the week before, all medication in original bottles and copay. Arrived 20 mins early, spent 10 mins w/receptionist, 10 mins w/nurse, 1 hour waiting, including 45 mins. in examination room, with no explanation. Left w/o seeing the Dr. 30 mins after got home, pharmacy called said I had a refill on an Rx, Dr I had never met or seen had called it in!
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Long wait times
4 people found this helpful
Helpful
Deb S in Greenville, IL – Apr 20, 2016

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