Fox Valley Comprehensive Hlthcr

Obstetrics & Gynecology · 2 Providers

(70)
Average Rating of all Office Providers

Office Providers

Dr. Pamorn Kulsakdinun, MD

Dr. Pamorn Kulsakdinun, MD

Obstetrics & Gynecology

(14)
Dr. Rachel Kulsakdinun, MD

Dr. Rachel Kulsakdinun, MD

Obstetrics & Gynecology

(56)

Office Provider Reviews

2.6
(70)

based on the average of 70 provider reviews for Fox Valley Comprehensive Hlthcr

Review of Dr. Kulsakdinun

- |

At first they would ask for my urine sample. They handed me a standard medical cup with the lid and all, then by my third visit they handed me a Dixie cup. I was constantly asked to pay my entire deductible for next year even though it was six months away and it it’s for my family of four. Finally they dropped me in my 28 week of a high risk pregnancy . They would not release my medical records saying that I needed to pay $175 processing fee in cash only, No checks, no money orders, no debit
Flag Comment
Was this review helpful?
Review of Dr. Kulsakdinun

-Lake in the Hills |

bad customer service, no phone number for billing problems, they refused to pay $200 refund to me after blue cross covered the visit in full
Flag Comment
Was this review helpful?
Review of Dr. Kulsakdinun

- in Pingree Grove |

An amazing OB! So professional and informative. I love how I got to communicate with him as if we're just friends. I'm super thankful for this doctor! ??????
Flag Comment
Was this review helpful?
Review of Dr. Kulsakdinun

- |

The receptionist refuse to take a message for the doctor. I felt she was giving me misinformation.Im sure it was rocky I was speaking too. Of course she refused to give her name. She told me to find another doctor. I didn't know a nurse/ receptionist can make that choice. How do u tell a doctors patient for 17 years that. I asked to leave a message for Paula she refused again. I had to contact an Advocate specialist to leave a message.
Flag Comment
Was this review helpful?
Review of Dr. Kulsakdinun

-Algonquin, IL |

Its really too bad that I have to write this review as the doctors, Rachel and Pamorn Kulsak are very pleasant and comfortable. IF...you can get past their terrible office staff. The staff should all be fired. Their billing practices are absurd. Since I was at work and could not fill out a credit card authorization form they literally told my young adult daughter to put her clothes back on and leave their office as she would not be seen. My daughter was there for an emergency! TERRIBLE!
Flag Comment
Was this review helpful?
Review of Dr. Kulsakdinun

- in carpentersville, il |

Dr. Rachel was great for many years. She was kind. She asked questions, but now it's all about money. She's evil just like her office staff. I've been paying a copay for my annual checkup for several years. Apparently, if she asks you if you want your bc refilled, it's considered a medical visit. I disputed a claim. My insurance agreed with me by reaching out to the dr's office to ask for the refund. All of sudden, the claim changed from annual to medical, so I have to pay a fee. Never again
Flag Comment
Was this review helpful?
Review of Dr. Kulsakdinun

- in Chicago, IL |

Beware of $250 deposit they require from you. 3 months went by and we still had not been reimbursed. We were given an email to billing. We emailed billing a handful of times with no response. We contested the charge on our cc. Insurance had verified to us that insurance paid and provided us with documentation. 5 months later we were reimbursed but was $45 short. They stated they charged us for contesting them. I called and was told that this was normal and was eventually hung up on.
Flag Comment
Was this review helpful?
Review of Dr. Kulsakdinun

- in West Dundee Illinois |

The office is not well-run. It's the first I've heard of a doctor's office charging the patient for providing another doctor (primary care physician) with notes and mammograms results, etc. I can understand charging if it's the patient asking for copies of tests for her own records but if it's doctor to another doctor, there should be professional courtesy. I guess this office has none. The office staff is not helpful at all. I will start looking for another Ob-gyn soon.
Flag Comment
Was this review helpful?
Review of Dr. Kulsakdinun

- in Crystal Lake |

I have never had any issues with scheduling or billing in the 8 years I have been under Dr. Kulsakdinun's care. The staff has always been helpful answering questions and filling out paperwork needed by my employer. Dr. Rachel delivered my son and was amazing. I don't trust any other OB with my care.
Flag Comment
Was this review helpful?
Review of Dr. Kulsakdinun

- in Lake Villa, IL |

This place is absolutely horrific. The receptionist Rocky is a nightmare. We had went in for 1 OB apt they made us put a down payment for the delivery. I ended up switching doctors. I had called twice to see where the check was for the reimbursement and she said I needed to go through insurance. It has nothing to do with insurance. So, I called them anyway and they said everything was processed and clear. When I called her back she would literally not let me speak and then hung up on me.
Flag Comment
Was this review helpful?

Learn About Fox Valley Comprehensive Hlthcr

16 Procedures

  • C-Section
  • Dilation And Curettage
  • Fetal Cardiac Monitoring
  • Gonorrhea Screening
  • Hysterectomy - Laparoscopic
  • Hysterectomy - Open
  • Hysteroscopy
  • Laparoscopic Surgical Procedure
  • Osteoporosis Screening
  • Pap Smear
  • Pregnancy Test
  • Pregnancy Ultrasound
  • Removal Of Reproductive Organs (Hysterectomy, Oophorectomy, Salpingectomy, Salpingo-Oophorectomy, Resection Of Peritoneal Malignancy)
  • Sexually Transmitted Infections Screening
  • Vaginal Delivery And Vbac
  • Vaginal Surgery

MORE

Read More

Language Services

  • Spanish

Fox Valley Comprehensive Hlthcr accepts 9 insurance carriers

  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Coventry Health Care
  • First Health (Coventry Health Care)
  • HealthLink
  • Humana
  • MultiPlan
  • Priority Health
*Please verify this information when scheduling an appointment.